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ProblemsByVin Index / 2025-JEEP-COMPASS / COMPLAINTS
Full complaint record · NHTSA

2025 Jeep Compass owner complaints

30 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. 20 of them are reproduced below in full, most recent first, grouped by category.

electrical 8 complaints shown

10 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/04/2024 ODI #11628940.0

My [XXX] mother (JEEP enthusiast) bought a 2025 JEEP Compass. One week after she bought it the RPM light started flashing. The dealer stated the main computer (electrical system) completely failed. There is no stability in the car. There's no braking system, no power steering, no cruise control, no nothing, the seat moves without her adjusting it, the automatic dimmer switch turns on without user intervention - the JEEP is a complete lemon. It is UNSAFE to drive. It's like an octopus without a head. They said they'd buy it back from her for $14,000 LESS than she paid - a week ago. The part is on back order. She recently moved interstate and is forced to between states - 5 hours each way. I am beyond livid. She's been a lifelong JEEP owner who has been treated horribly by this company

10/29/2026 29,000 mi ODI #11774514.0

The contact owns a 2025 Jeep Compass. The contact stated that while driving, the lane sensor warning light occasionally illuminated. While driving on the highway, the sensor activated while there was no other vehicle nearby, causing the vehicle to come to a complete stop. The contact stated that the TPMS warning light was frequently illuminated. The contact stated that the vehicle often stopped unexpectedly. The manufacturer was notified of the failure. The vehicle was taken to the dealer, where the computer was reprogrammed; however, a week later, the failure recurred. The vehicle was taken back to the dealer, but the technician was unable to duplicate the failure. The failure mileage was 29,000.

09/24/2025 2,300 mi ODI #11689436.0

The contact owns a 2025 Jeep Compass. The contact stated that while her son was driving approximately 40 MPH, the vehicle started losing motive power. The contact stated that her son observed that the check engine and the Forward Collision Avoidance warning lights were illuminated. The contact stated that her son stopped and turned it off and restarted the vehicle, but after shifting to drive(D) and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact called for a tow truck, and the vehicle was towed to a local dealer. The dealer was unable to duplicate the failure. The vehicle was not repaired. The contact stated the vehicle lost power again, with the check engine and Forward Collision Avoidance warning lights illuminated, with several other unknown war

09/10/2025 ODI #11686286.0

The contact leased a 2025 Jeep Compass. The contact stated that the vehicle had failed to start. The vehicle was towed to the dealer, where the vehicle could not be restarted, and the cause of the failure could not be determined. The dealer informed the contact that the manufacturer was notified of the failure and had sent a field technician to diagnose the vehicle, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The failure mileage was approximately 550.

08/29/2026 ODI #11760658.0

Several safety warning lights continue to appear while driving. Car slows down on its own at times. Media screen glitches as well. Dealer has worked on the car about 4-5 times. Currently, the car is with the dealer for a 3rd straight week and they claim to not have any loaners. Dealer has continuously stated that the sensor needs to be kept clean, but this is just a distraction. These cars are not safe on the road and should all be recalled as lemons. The manufacturer is using subpar systems and master technicians have been unable to completely fix the issue. These issues began to appear before car had 8k miles. This issue is frustrating and scary.

08/28/2026 ODI #11760238.0

Warning message in dash stating that the drive mode is unavailable. Emergency and safety features are not functioning as they should. The emergency braking and forward collision warning doesn’t work. When driving, the warnings will go off independently and disengage. Byers Chrysler Jeep Dodge Ram dealership in Columbus serviced the vehicle May 2026-August 2026 with support from Stellantis replaced multiple components and the harness to repair the drive system, with all failed attempts to correct the problem. On August 10, 2026 the dealership returned my car to me, citing no repair available and that a software update should correct the issue. Dealership advises the car is safe to operate.

08/13/2025 10,731 mi ODI #11680434.0

The contact owns a 2025 Jeep Compass. The contact stated that while his son was driving 65 MPH, several unknown warning lights illuminated, and the vehicle lost power. A dealer was contacted. The vehicle was towed to the dealer to be diagnosed; however, the diagnostic result was unknown. The battery was replaced, and the vehicle was repaired. The contact stated that the failure had occurred four times. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 10,731.

06/25/2026 ODI #11746537.0

The vehicle advanced warning stystems are all failing. After multiple repair attempts this continues. Previously it resulted in failure where vehicle would not move due to advanced brake assist.

other 4 complaints shown

10/31/2025 ODI #11696885.0

I purchased a brand new 2025 Jeep Compass Latitude, and shortly after, I started getting repeated error messages for several safety features, lane departure unavailable, blind spot monitoring unavailable, auto high beam unavailable, and automatic emergency braking unavailable. These warnings appear randomly: sometimes as soon as I start driving, other times 5–10 minutes later, or even after 30 minutes to an hour of driving. There’s no consistent pattern, and when they activate, all the affected systems stop functioning until I restart the vehicle. I’ve taken the vehicle to the dealership three times for this issue. The first time, I was told there was nothing they could do because no active code showed at that moment. The second time, they said they couldn’t look at it because they had no

09/24/2025 ODI #11689588.0

I have this 2025 jeep compass and while driving in highway I’m getting the Auto emergency brake is unavailable notification in my cluster window and i’m unable to turn it on. Tried to service multiple times but no fix has been found. I have all the documents handy with the video showing the issue duplicated and still no response from The manufacturer and dealership. It’s a serious safety hazard for me and my family to drive this vehicle in highway. Now the dealership is refusing to provide anymore repairs on this vehicle for this issue and still it remain unfixed. Need help to fix this issue or investigate on this issue.

09/17/2026 ODI #11764945.0

I bought my jeep brand new in 2025. I have had multiple occasions where my breaks lock up when on the highway or main roads. The collision detection settings are all "OFF" since my first experience of this happening. I have taken my vehile in the jeep facility a couple of times now and they tell me they do not see anything coming out bad on their end when checking the system. It is still occurring. And I am taking my car back in to get it looked at again. When this happens there are no chimes, signals or anything that tells me "something is in front of me". Also when this happens there won't be a car or anything in the roadway. I could be driving a clear road at 50-60mph and it feels as if I hit a brick wall for a moment then my car just continues. Jarring me forward. I am afraid if someon

06/18/2026 ODI #11745162.0

When fueling I can’t get the gas to go into the jeep it shuts off over and over takes near 20 mins to get a half a tank of fuel it’s loose in there air can’t escape I’m thinking

steering 2 complaints shown

12/08/2025 ODI #11703868.0

On 6 occasions in varying driving conditions “Service AEB System Immediately” message and warning lights has appeared on instrument cluster. When this occurs all safety features are also disengaged. Furthermore, on a different occasion the vehicle was parked for 4 hours and after starting the vehicle I received a “Power Steering Overheat” message and warning light on the instrument cluster. Due to this the steering also became stiff. Finally, on 4 occasions now a “Parking Light Out” message has appeared on the instrument cluster. When exiting the vehicle it is observed that the DRL in the passenger headlight will frequently turn off during operation and just go black. Then after restarting the vehicle will come back on. This vehicle has already been in service twice (and is going in a 3rd

09/07/2026 ODI #11762553.0

The problem is reoccurance in short periods of time. I had an alignment done at 14,000 miles, then at about 20,000 miles when the tires were replace. Now, the car has 34,000 miles and requires another alignment due to excessive tire wear on the inner portion of the tire. The car has only been driving under normal driving conditions for the area; 95% highway driving. There haven't been any impacts to anything which could cause the alignment to fail this horribly so frequently. This is the only car I have ever owned that has ever needed an alignment three times in a one year timeframe. Independent service centers reproduced the first two times. The first time the mechanic informed me that it was mechanically impossible to get the car within Jeep's aligment specifications without aftermarket

cruise control 2 complaints shown

10/19/2026 ODI #11772233.0

When driving on highway speeds, the car sometimes has a lightning bolt displayed on the dashboard and the car slows down to under 25 mph. Car needs to be parked or turned off and on again and then it can be driven to highway speeds again. Online says Electronic Throttle Control issue.

09/01/2026 2,736 mi Crash ODI #11761218.0

The contact rented a 2025 Jeep Compass. The contact stated that while slowly pulling into a parking space, the engine revved and the vehicle unintendedly accelerated. The contact immediately depressed the brake pedal to stop the vehicle and shifted the transmission to reverse(R). During the failure, the vehicle crashed into a wall causing damages to the driver’s side front bumper. A Police report was filed at the scene. The failure mileage was 2,736.

suspension 2 complaints shown

10/15/2026 ODI #11771308.0

Car was shaking violently and was steadily getting worse. Automatic light dimmer had malfunctioned resulting in several instances of being pulled over. Luckily never got a citation. Started chewing the rear tires off from the first 3k miles dealer never would address the problem. Had to voluntary surrender the vehicle cause we couldn’t pay for it and not have a driving vehicle

09/23/2025 Crash ODI #11689157.0

Accident On [XXX] at [XXX], I headed out of the Timberlane Estates neighborhood to go to volunteer at the NWR in Crystal River and was behind 3 other cars going out of the same neighborhood. As I started to turn from [XXX] (25 mph) to [XXX] (decelerating to about 10), I had to fight the steering wheel trying to straighten it out but instead the car continued left and hit a car at the stop sign. This shook me up quit a bit. When I got out, the driver of the hit car and I traded information. We both have State Farm Insurance. Called State Farm to report the incident and took pictures of the front of both cars and of the skid marks. Called my husband and as we waited for the tow truck, we realized that the CV joint (?lower all joint) was totally out, which also caused the tire to flatten a

powertrain 1 complaint shown

10/06/2026 ODI #11769373.0

While driving my 2025 Jeep Compass, the vehicle displayed a “Service 4x4” warning and began producing a loud engine/drivetrain noise accompanied by severe physical jerking and you could hear the car having difficulty shifting gears once the transmission got hot enough (over 130 degrees). The jerking was significant enough to affect the vehicle’s normal operation and raised concerns about maintaining control and safely driving the vehicle. The vehicle was taken to a Jeep dealership for inspection. The dealership originally diagnosed the differential as the cause of the problem and replaced the differential. Approximately 15 minutes after leaving the dealership following this repair, the same loud noise and severe jerking returned. The vehicle was immediately returned to the dealership. Th

engine 1 complaint shown

08/13/2026 15,000 mi Fire ODI #11756714.0

The contact rented a 2025 Jeep Compass. While the contact’s husband was driving approximately 70 MPH, there was a burning odor and an abnormal sound coming from the front of the vehicle. The vehicle was steered to the side of the road, and the contact and her husband observed whitish gray smoke that eventually turned black coming from the engine compartment. The hood was opened and immediately there were flames coming from the engine compartment. The contact and her husband removed personal belongings from the vehicle. During the failure, three sheriffs pulled up behind the burning vehicle. A Police report was filed. The Fire Department arrived on the scene and extinguished the fire. There were no injuries sustained. The vehicle was towed to a tow lot and had not been diagnosed or repaired

Showing 20 of 30 total complaints. The full federal record is available at nhtsa.gov/vehicle/2025/Jeep/Compass#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-11-08. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.