Before replacing the steering column control module (SCCM) due to wipers inop, wipers not turning off, wipers not returning to position, heated steering wheel not working and/or steering controls inop, Electronic Stability Control (ESC) light on, please follow these steps: 1.- Review if there is any active DTC. Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, heated steering wheel, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between
full bulletin at NHTSA ↗2025 Jeep Grand Cherokee L steering problems
moderate Owners of the 2025 Jeep Grand Cherokee L have filed 3 NHTSA complaints about the steering at roughly $700 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See steering across all vehicles →
| Model year | steering complaints |
|---|---|
| 2021 Grand Cherokee L | 15 |
| 2022 Grand Cherokee L | 4 |
| 2023 Grand Cherokee L | 6 |
| 2025 Grand Cherokee L (this page) | 3 |
When does it fail?
Of the 3 steering complaints filed for the 2025 Jeep Grand Cherokee L, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
Of the 4 model years of Jeep Grand Cherokee L we track for steering problems, this one has the fewest owner complaints on file (3).
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering steering on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.
full bulletin at NHTSA ↗Note: actual release date was 12/22/2025 The customer is experiencing a clicking or pop noise from the steering knuckle and bearing area during turns while driving.
full bulletin at NHTSA ↗MODULE - STEERING CONTROL
full bulletin at NHTSA ↗MODULE - STEERING CONTROL
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 3 most recent
Within weeks of purchasing my brand-new 2025 Jeep Grand Cherokee, this past Thursday when leaving for my workday the steering wheel on my vehicle became completely immovable when I attempted to leave. I started the vehicle and tried to turn the wheel, but it would not move at all. There were no warning lights or alerts. I had no ability to steer or maneuver the vehicle, and it was completely…
I am reporting a serious safety failure in my 2025 Jeep Grand Cherokee L (1,483 miles). On XXX, the vehicle was parked with my wife and young children inside. Upon starting it, the vehicle would not shift into gear, the steering wheel locked, and the front windows stopped working. The lane departure symbol lit up during the failure, and the vehicle would not shut off through normal controls.…
The contact owns a 2025 Jeep Grand Cherokee L. The contact stated while driving 65 MPH, the buttons on the steering wheel failed to operate as intended. The contact stated that while at a gas station, attempting to start the vehicle and depressing the brake pedal, the ABS failure warning light illuminated. The contact stated that a dealer was contacted. The vehicle was towed to the dealer where…
Common questions
How serious is the steering problem on the 2025 Jeep Grand Cherokee L?
It's a documented issue but not catastrophic. 3 complaints have been filed. Repairs average $700 and most owners catch it before it causes a breakdown.
At what mileage does the steering typically fail?
Based on the 3 complaints filed, steering issues most often appear around 3,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to steering?
No active recalls currently cover steering issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.