Car delivered [XXX] since then we have had 3 incidents of the dash control lights going out along with the head lights going dim making it very dangerous to drive in the dark. Car had about 1200 miles on it when it started and it had 1823 miles on it when they had a appointment for me to get the car in. We are going on a 3 week trip south at the end of march and based on my experience with the Saltos, the dash lights go out and the head lights either go out or go very dim. How do I know, I had a 2023 Seltos that had the same problem, answer from Ganley Kia, could not duplicate, another Kia I owned when I lived in Georgia, Dash llights and head lights went out in the mountains in the dark. Dealer replaced this car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI
2025 Kia Seltos owner complaints
9 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Listed by category, newest first within each section.
electrical 3 complaints shown
Instrument cluster does not turn on upon ignition, when in cold weather. this has been a repeating incident, first of which started only 2 months after the purchase. even after 7 separate incidents, and handful dealer visits, car was deemed "okay" because they could not replicate the issue. employees at the dealership have taken pictures and videos but have yet to find a solution to fix this issue, and they further "ask" that if the incident happens again, drive as is so they can see the issue. this is a serious safety issue since nothing is visible including speedometer, rev meter and gas tank indicator, etc. the most recent incident will be dated on the report, but i will attache multiple pictures from different dates as i can recall and recollect.
The main instrument cluster will not illuminate on initial start ups. The screen will not illuminate on it's own, a vehicle restart is required after a extended period of driving/engine running. Speedometer, tachometer and fuel gauge are not visible. It is a recurring problem. The vehicle was taken to the dealership and the service department said it is a known problem with the Seltos and other models. They said Kia hasn't identified the problem.
other 2 complaints shown
i get my lane assist and almost wrecked bc it defaulted without warning. when i came up on a car to fast. it didn’t slow down and try to automatically brake.
My Seltos was sitting in my driveway and a crack appeared this morning. It wasn't there two days ago when I last drove it.
lighting 1 complaint shown
When I drive this vehicle at night it seems like the low beam headlights are not aimed correctly. It seems like they are angled too far down on the road as I feel like I could not see more than 15-20 feet in front of the vehicle without my high beams on, also the low beams are angled so far down towards the road that it did not illuminate any traffic signs on the side of the road so I could not make them out either. It was scary not being able to see far out as I’m used to.
steering 1 complaint shown
I just bought 2025 kia seltos EX for 5 days. oil cooler already leaking oil, car running fine no lights on. And another issue is when I moved steering to left or right, even on slow speed make any turn, I heard 'dot dot dot' mental sounds under passage wheel, can't believe it happened in new car.
brakes 1 complaint shown
What component or system failed or malfunctioned, and is it available for inspection upon request? The braking system appears to have failed. When I attempted to slow down for a stop sign, the brake pedal went straight to the floor and did not respond as expected. I began pumping the brakes out of panic, but they only engaged at the last moment—approximately one foot or less from the vehicle in front of me. The vehicle is currently totaled, but I believe the braking system could still be inspected upon request, pending insurance and tow yard access. How was your safety or the safety of others put at risk? My safety was significantly at risk. I had no control over stopping the vehicle despite repeated brake attempts. To avoid a direct collision, I was forced to swerve at the last second, hi
body 1 complaint shown
The contact owns a 2025 Kia Seltos. The contact stated that while driving in snowy, inclement weather; the entire rear end of the vehicle would become covered in snow. The contact stated snow would become to heavy for the rear windshield wiper which would obstruct his vision while driving in the snow. In addition, the contact stated that the rear tail lights would also become covered in snow which made it difficult for fellow motorist to see his tail lights. The manufacturer was notified of the failure and suggested that the contact purchase an aftermarket spoiler. The contact was also given a case number. The vehicle had yet to be repaired. The failure mileage was approximately 8,000.