2025 Lincoln Navigator L Black Label. Vehicle has experienced an intermittent recurring condition involving unintended braking/deceleration and inability to accelerate normally. During an occurrence, the vehicle can begin slowing/braking without the driver commanding it and then may not accelerate normally or travel much above approximately 30 mph despite accelerator input. There has also been abnormal cruise-control behavior associated with an occurrence. The condition has been experienced by three different drivers. During the most recent occurrence, the unexpected deceleration created a risk of being struck from behind. The vehicle was previously presented to an authorized Lincoln dealership for a documented braking concern beginning in December 2025. The dealership subsequently repl
2025 Lincoln Navigator owner complaints
13 complaints filed with NHTSA on this vehicle . 12 of them are reproduced below in full, most recent first, grouped by category.
other 5 complaints shown
On Tuesday, May 5 2026 upon entering the vehicle, my wife closed the drivers door at which time the rear windshield exploded. The vehicle is scheduled for an appointment on Monday, May 11, 2026 at Porterville Ford for inspection. Approximately 50% of the glass came out, both inside and outside the vehicle. If my children were there, they would have been covered in broken tiny pieces of glass. This vehicle has just over 6,000 miles since new and has never had any damage to the glass. I have researched online and there are many other instances where this has happened, often siting incorrect or too tight of installations where the pressure from closing a door shatters the tempered glass.
The contact owns a 2025 Lincoln Navigator L. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking. No warning light was illuminated. Additionally, the vehicle jerked violently while accelerating and while reversing on a hill. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was approximately 500.
Driving vehicle at 73mph on I-75 in GA Northbound. Front panel of moon/sun-roof exploded/shattered with no indication of impact causing the failure. Loud bang followed by safety glass falling into cabin. Vehicle had lincoln-approved/dealer roof-rails.
The lane keeping assistance is not working at all. The blue cruise also stopped working and the car is was with dealer for 2 weeks and they cannot fix it.
steering 2 complaints shown
Pre collision pedestrian/cyclist warning automatic braking not working. Dealership tried 2x did all upgrades, checked another vehicle same results. Ford said both to technician and myself. This is normal. So pre collision does not activate in city traffic when they advertise and charge for this feature. Open to accidents and I jury.
Was operating the vehicle around a slight bend at about 45mph. The brakes and steering then stopped working and was non responsive. The vehicle was sliding off the road toward a parked dump truck. After about 2 or 3 seconds the steering and brakes started working again and I regained control of the vehicle. I then fishtailed across 2 lanes of traffic and managed to keep the vehicle straight. Immediately after a warning popped on the dash stating "Drive control fault service required." Upon calling roadside and bringing the vehicle to the service center the following was identified. The Vehicle Dynamics Control Module (VDM) failed. This caused the vehicle to detect a rollover, which means the vehicle took control of the steering and brakes according to the service manager and would not all
electrical 2 complaints shown
The contact owns a 2025 Lincoln Navigator. The contact stated that while driving between 20-70MPH, no precaution assist warning message illuminated. The vehicle will slow independently. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however the diagnosis. The vehicle was not repaired. The contact mentions that the failure has occurred on several different occasions. The manufacturer was notified of the failure, and they informed her that they do not know why this was happening to her vehicle or alerting the driver. The approximate failure mileage was 38,000.
This vehicle has been returned to service 5 times. It is currently in service for the same 4 issues that it was taken to service for the very first time on 12/10/2025. This includes inappropriate braking on the interstate, driver window malfunction, the key intermittently stops working, and the connectivity does not regularly work. In addition to these 4 issues, the main screen in the car stopped working and the rear Vox screen has stopped working. Based on state law, Lincoln should have bought the car back, as I have had it for just over 2 months. As of February 2nd, 2026 the car has been returned to service 5 times and has been back to the dealership for service for 37 days and still counting since the original pick up date of 11/21/2025. The dealership has not honored their co
brakes 2 complaints shown
Brakes failed while driving. I could not stop. Thank goodness I didn’t run anyone over. First time it happened I had it towed to the dealership- they said they fixed the problem. These are the warnings I got during the loss of my brakes the 2nd time: Antilock Brake Fault Yesterday at 8:22 PM Anti-lock Brake System Fault Yesterday at 8:22 PM Pre-Collision Assist Not Available Yesterday at 8:22 PM Powertrain Malfunction / Reduced Power Yesterday at 8:22 PM Electronic Parking Brake Yesterday at 8:22 PM Powertrain Malfunction / Reduced. There was no warning that this would happen. Second time was very terrifying as I was on the beltway.
The contact owns a 2025 Lincoln Navigator. The contact stated that while driving in the driveway at approximately 2 - 3 MPH, several brake warning lights were illuminated, and the vehicle failed to respond immediately while depressing the brake pedal, which required the contact to exert an excessive amount of pressure on the brake pedal. The messages "Auto-Hold Disabled", "Brake Function Failure" were displayed, and unknown warning lights were temporarily illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was informed of the failure and a case was filed. The manufacturer confirmed that the VIN was not under recall. The failure mileage was approximately 2,000.
visibility 1 complaint shown
The contact owns a 2025 Lincoln Navigator. The contact stated while driving at an undisclosed speed, the sunroof independently fractured. The vehicle was taken to the dealer, and the vehicle was repaired. In addition, the contact stated that when retrieving the vehicle, the contact stated that the paint was scratched down to the frame of the sunroof. The vehicle was at the dealer for more than a month. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.