The morning of Tuesday 12/24/24 while driving the car at 30-40 mph, in the dark, all systems suddenly shut off - by all systems I'm mean the engine, all interior and exterior lights, the "computer" screen. Everything went black in an instant. After a second of two the car lurched back to life. I was able to pull over at that point. The only "idiot light" that came on was a yellow engine symbol. I opened it and a screen came up that said "Check Control", "No entries". If this had happened with traffic around I could have been injured in an accident. If it had happened on the nearby Interstate and highway speeds, I could have been killed. I am taking the vehicle to the dealer today for evaluation. There have been no professional inspections at this time. For the two months that I've h
2025 MINI Countryman owner complaints
17 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Listed by category, newest first within each section.
electrical 7 complaints shown
When making a right turn, and turning speed, our new cars braking system activated, locked the brakes, and steering wheel, causing the vehicle to slide into oncoming traffic. The cars safety system overrode the driver, now allowing me to maneuver away from on coming traffic until the vehicle came to a complete stop. I believe the reason it did this, is the cars safety system thought it was about to be in a head on collision being fed wrong AI to the cars computers and cameras. The vehicle had less than 300 miles at the time of the incident.
The center display and driver display shut off while car was in motion. There was no speed indication or any information about the car available to drive safely. The computer system is occasionally slow to load. There are no indications prior to the problem happening. It has happened twice while driving. The car has less than 6,000 miles. I have reported this problem to a dealer. There have been additional problems to the software systems, and the dealer service department did a complete software reload/reflash of the system. This problem has occured after the service.
The interior camera on the front windshield temperature is high, and burns my hand when touching it. The measured temperature is 58.4C (137.12F) as shown in the attached picture. This is a risk for harm the driver and potential fire hazard.
On May 29, 2026, my 2025 MINI Countryman SE (battery-electric) became completely immobilized when the charging connector locked into the vehicle's charge port and could not be released. With the connector locked in, the vehicle could not be moved, shifted to neutral, or driven. The defect is in the factory charge-port locking mechanism. The connector could not be freed by me, by a MINI master technician working remotely for about 45 minutes, by the tow operator, or by the dealership's own service manager, who tried for over two minutes using both the manual release and the key fob and could not release it (recorded on video). The vehicle had to be towed. Because the wheels were locked, the master technician issued a written instruction that it be transported on dollies. A dealership advi
Vehicle exhibits persistent, intermittent failure of Bluetooth and Apple CarPlay connectivity. Phone fails to pair, drops all connection mid-drive (all displays including speed, navigation, etc go dead), and disconnects active calls and navigation prompts during operation. Defect requires repeated manual re-pairing attempts that draw driver attention from the road. The same phone pairs reliably with all other vehicles and devices tested, including a more recent 2025 Countryman dealer loaner and personal home equipment, indicating the defect is in the vehicle's electronic architecture rather than the phone or user settings. Multiple service visits to an authorized MINI dealer have not resolved the issue. The dealership service team has stated verbally that "all the early 2025 Countrymen see
The vehicle experienced intermittent electrical failures, including screen blackouts/reboots during startup and while driving. These events affected visibility of vehicle information and settings. The drive mode selector malfunctioned, limiting the ability to select Eco, Normal, Sport, or Off-Road modes. Drive modes directly affect throttle response, braking behavior, and vehicle control. On multiple occasions, braking and acceleration behavior felt inconsistent with selected drive mode, creating safety concerns. The issue is intermittent and was reported to an authorized dealer. The dealer was unable to consistently reproduce the issue but did not dispute that the concern was reported. The vehicle remains available for inspection.
other 4 complaints shown
Daily numerous warning alerts that the “Reduced Driver Assisantce - Forward Collision Mitigation, Lane Departure Warning, Blind Spot Warning, Parking Collision Warning and many more would constantly flash. 2 weeks in the shop and a camera was replaced. The warnings still continue. Feel very unsafe with all the failures.
this vehicle is equipped with a touchscreen control panel to activate nearly all control features and to display all warnings and alerts. Certain warnings (low gas in my case) will repeat a large pop-up window on the display screen every 8 seconds and this cannot be disabled. It requires the driver to acknowledge the alarm only so that it can be repeated in another 8 seconds. This is extremely distracting while you're driving to work in the morning on a busy highway during morning rush hour. It distracts from keeping my eyes on the road and also trying to touch just the right spot on the touchscreen every 8 seconds. A simple solution can be made with a software change. After acknowledging the alarm, just illuminate a simple 'low gas' icon on the touchscreen - the very same way there wou
My panoramic sunroof exploded while driving. Sounded like we were shot at. The vehicle is currently at MINI of Des Moines. It can be inspected. USAA is sending an appraiser to the shop to assess damages. This is a known issue. However, after a 7 year federal investigation they were unable to pinpoint an exact reason why this happens and unable to put a recall on this vehicle. The dealership gave me a loaner and told me it’s not covered under warranty but offered to pay my 1k deductible which I gladly accepted. No warnings. Just a spontaneous explosion.
I was driving my 2025 MINI JCW on a partly cloudy day 42degrees Fahrenheit. I was diving between 35 and 40 mph when the sunroof exploded. There weren't other vehicles nearby, and I didnt hear any rock hit, it just exploded.
brakes 4 complaints shown
The contact owns a 2025 MINI Countryman S. The contact received notification of NHTSA Campaign Number:24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms remedy not available .
I have been waiting for this car for well over a month now. I do not know what is causing the delay in receiving this part so that I may pick up the car. I will be without a car in 3 weeks time when my current lease is up with my 2022 Hyudai Tucson which has broken down an needed to be towed 3 x in 6 weeks for a fuel injector problem. I placed a deposit on the Mini Cooper Countryman in the first week of August expecting to pick up the car that week. Why can't any of the BMWs and Mini Coopers complete these needed repairs instead of halting/delaying sales?
The contact owns a 2025 Mini Countryman. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The vehicle exhibits a persistent and repeatable service brake defect involving jolting/binding at complete stops, accompanied by uneven brake application and a failure of the friction surfaces to clear oxidation during normal operation. At low speeds and during final braking load, the vehicle produces a distinct clunk/release sensation, as if braking force is abruptly released just before stopping. This creates an unexpected weight-shift and inconsistent stopping behavior. The condition has occurred consistently since approximately 4,000 miles and has persisted through multiple dealer service visits. Physical inspection shows progressive circumferential rotor banding, pitting, and corrosion on all four wheels that does not clear with normal driving. This indicates the brake pads are fail
wheels 1 complaint shown
Not even 2 months from vehicle being purchased had to replace 2 tires and then 5 months later tire comes completely of the axel while driving on a highway and caused an accident were vehicles was declared total
cruise control 1 complaint shown
Aug 8, 2025, I was stopped in a parking lot, I decided to roll forward, when I took my foot off the break, the car jumped 5-6 ft forward. I immediately slamed on the break to stop it from moving. The car hit with a low speed impact a pole like thing with concrete around it. The speed didn't even register on the speedometer. My car shows no damage, I have photos. However, my car immediately flashed the Yellow warning "Restraint system." along with RED highlighting both the seatbelts and airbags. I called Mini USA as instructed. Mini USA said "That warning should go away a few hours after calling. If you see no damage then it should be fine. If not, call the dealership." It did not go away. I called Schomp Mini the dealership, [XXX] who used to be the general manager said: "Call