2025 Nissan Murano owner complaints

While accelerating there's a delay when pressing the gas pedal and then a surge in power with understeer causing dangerous lurching forward. Dangerous to merge into traffic and very unpredictable.

I was at a stop light I proceeded to take off and car was lagging when accelerating. Recently just discovered that the vehicle lags in reverse also . Foot is placed on a gas pedal car hesitate to take off

I am assuming it is the power train/transmission. that keeps malfunctioning. This has happened NUMEROUS times and appears to be happening more and more often. i was almost in a collision because of it. It definitely puts my safety and the safety of others at risk. The problem has not been reproduced or confirmed by a dealer and they are now telling me (verbally) that I cannot bring it back Unless I get some kind of warning on the vehicle. Yes, I took it into the Nissan Dealer in [XXX] and they could not replicate the problem. They originally assumed I was doing something (accidently hitting the shifters) but the Rep (Dustin) stated he drove it at the speeds it was happening and could not engage the shifters so it wasn't me. (he verbally told me this) There were no warning lamps or mes

[XXX] at 1378 miles received a malfunction warning light for lane departure. [XXX] at 1875 miles pulling out from my home to Railroad Street the engine started sounding really loud like a motorcycle engine and started to decelerate which could have caused an accident. Video was taken, vehicle was taken to Matt Bowers Nissan 7/11/25 and states issue could not be duplicated and that the engine noise is normal. Engine sounds really loud each time the vehicle is started and again was told by Service Technician Foreman Ken that he has seen similar vehicles with the same problem, and this is normal and preceded to tell me about other noises that I will here that is also normal. Here a sound like valves is tapping. New vehicle should be quiet, and this one is very noisy. INFORMATION REDACTED P

Sluggish engine, delayed engine engagement, delayed throttle response. Engine noise under acceleration. My safety is being put at risk when pulling out into oncoming traffic on the highway, engine is not shifting, vehicle not moving as fast as it should. Technical Expert sent out by Arbitrator with the BBB Autoline who confirmed multiple issues with the engine. Vehicle has been to Nissan dealerships, but one dealership said it was a normal characteristic of the vehicle and other states unable to duplicate. Going up railroad track vehicle shifts really hard coming down. Keep receiving warning light for sensor malfunction, also had issue with pumping fuel, driver's front door bolt coming out, video to prove and paperwork from dealership.

I am writing to formally document a serious safety incident involving my 2025 Nissan Murano, VIN [XXX] which I purchased from CarMax on XXX with fewer than 300 miles on the odometer. The current mileage is approximately 2,500. On XXX while driving on a public road, the vehicle suddenly and completely shut down with no prior warning. Multiple malfunction lights illuminated. The vehicle retained electrical power but would not move. I was fortunate that this occurred on a low-speed county road (35 mph limit). Had the same failure occurred on the interstate earlier that day, the outcome could have been tragic. I was able to restore limited operation only after performing a complete shutdown and opening the driver’s door, which appeared to reset the system. This is not an acceptable or reliable

I am reporting a serious safety issue involving my 2025 Nissan Murano SL, purchased on April 21, 2026. On May 9, 2026, while driving from [XXX] to [XXX] , the vehicle began experiencing repeated failures at stoplights and in traffic. While stopped at red lights with the vehicle in drive, the vehicle unexpectedly shifted into neutral and shut off when I removed my foot from the brake pedal and attempted to accelerate. This first occurred on [XXX] at [XXX] . The issue then occurred again at [XXX] and [XXX] . Concerned for my safety, I drove directly to the dealership for service evaluation. The dealership performed a diagnostic scan but reported that no fault codes were found. I was advised to return for further service evaluation. While attempting to drive home, the same issue occurred

The contact owns a 2025 Nissan Murano. The contact stated that while driving at an undisclosed speed, the message "Warning Malfunction See Owner's Manual" was displayed, and an unknown warning light was illuminated. Additionally, the Lane Departure Blind Spot Detection feature failed to function properly. The vehicle was taken to the dealer, who determined that an unknown sensor needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200.

I was in a parking ramp attempting to park in a tight space that required back & forth maneuvering. I was going forward towards a concrete wall. All of a sudden my car lurched forward to the wall causing damage to my car. This all happened in a matter of seconds. Speed was minimal.

While driving my new 2025 Nissan Murano (owned for 3 weeks), I parked the vehicle and exited. I realized the car was sticking out into traffic, so I got back inside to restart it. When I attempted to start the vehicle, the dashboard displayed the message: “Warning: Key system error – see owner’s manual” and the car would not start. The vehicle remained disabled for at least 10 minutes while partially obstructing traffic, creating a safety hazard. I contacted the dealership immediately, and they advised me not to drive the car until it could be inspected. The vehicle was towed to the dealership, where it was held for 24 hours. After consulting with Nissan, the dealer reported that the issue may have been caused by not pressing the “park” button prior to shutting off the engine, and that the

The contact owns a 2025 Nissan Murano. The contact stated that while driving approximately 45-55 MPH in a construction zone, the vehicle unintendedly veered towards the wall. The contact was able to steer the vehicle to the intended direction. The vehicle was taken to the dealer, where the Lane Departure camera was replaced. The contact also stated that the infotainment system displayed a gray image and could not be turned off. The dealer pushed the ON/OFF button of the infotainment system for an extended period, and the infotainment system was reset. The contact stated while driving 5-10 MPH, the vehicle came to a complete stop and shifted to park(P) independently. The contact stated that the engine had turned off, but the infotainment system was still on. The contact attempted to turn of

One week ago (6/19) while driving the main screen went black. I pulled over and restarted engine 3x with no luck so drove to dealership. Another startup there it was still black. I was told by service manager “I cannot have you drive it like that” and I was offered a rental which I accepted. Just prior to claiming the rental I again started my Murano and the screen was normal again. I took my vehicle but made an appt to have things checked on Monday. At that time I was told that it just needed a software update. That was concerning to me because how would I know in the future it needed an update prior to another incident of the screen going black. Response was that I wouldn’t. Yikes! Additionally, the google assist has repeatedly been of concern with audible requests being met by

The contact owns a 2025 Nissan Murano. The contact stated that upon starting the vehicle, several unknown warning lights illuminated, and the message "Warning Malfunctioning" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 700.

On October 14, 2026, while driving my 2025 Nissan Murano, the engine suddenly began making an extremely loud, sustained sound as though it was revving at very high RPM. I completely released the accelerator and applied the brakes, but the loud revving continued while the vehicle slowed. I remained able to brake and reduce speed; the vehicle did not accelerate uncontrollably. I safely pulled over, switched off the engine, and restarted it. The abnormal behavior then disappeared. I did not record the actual RPM. Two yellow dashboard indicators appeared during the incident, but I could not identify them with certainty. The Check Engine light did not illuminate. Several milder episodes of unusual engine revving had occurred previously during normal driving. The unpredictable behavior raised

I have reported and taken my vehicle into the dealership regarding sluggish engine. Vehicle has hesitated multiple times while driving which slows the vehicle down and can cause an accident. Also reported gas leaking out as I pumped gas into the vehicle. Bolt was coming out of driver's side door, Matt Bowers Nissan stated they are aware of the issue with other Nissan vehicles, and the bolt was coming out so they put it back in. Door still having issues, losing time from work to take vehicle in and research is needed to initiate a recall on this vehicle. I feel from a previous Nissan that this vehicle has a bad transmission. Also informed dealership with no response that I keep receiving warning lights regarding sensor malfunction.

My wife had bought a new 2025 Nissan Murano two days earlier for our 28th Wedding Anniversary. We were rear-ended at a high rate of speed and pushed into a parking lot and went through a chain link fence and hit 3 parked cars. The front end was also at a high rate of speed. My Wife hit her head on the dash with no dash airbag deployment and My Steering wheel airbag did not deploy. This caused my wife and I to have broken backs I had L2 fracture and Immediate fusion with titanium pins and rods. Wife had L1 fracture front and back. I was airlifted to trauma center and my wife air was not there and they took her by Ambulance to trauma center. this is a defect from factory that needs a recall and don't sell this 2025 Nissan Murano until recall has fixed the issue.

The Electronic Parking Brake (EPB) actuators are bolted directly to the brake caliper. It has been detected that the factory retaining bolts lack a threadlocking compound (such as Loctite) to prevent them from backing out due to normal vehicle vibration. As a result, the bolts back out completely and fall off, causing the actuator to become loose and detach from the brake caliper.

Four times in the last month or so, the accelerator pedal has stuck while driving. I take my foot off the gas but the engine continues racing, and the car keeps increasing in speed. The last time it happened I almost ran into the car in front of me. I slammed hard on the brakes to try and stop the momentum. I heard a loud pop and the accelerator eventually returned to normal, but it took 4 or 5 seconds. The local Nissan Dealer cannot find any problems, and cannot repeat the problem despite numerous test drives. The car is less than halfway through a 39 month lease. I have contacted Nissan Customer Care and hope to have them buy back the lease without any cost to me. I am afraid to drive the car and it is currently sitting in the Dealer’s parking lot.

3/20/26 my windshield was cracked right through the front camera. I now have issues with my cars sensors not working, beeping, not going into gear, and the car not starting. The crack starts at the very top of my car and goes all the way over to drivers line of sight. I am told that Nissan does not have a replacement glass available to replace my cracked windshield. On 3/20 it was 3 inches long now it is over 2 ft long. How can Nissan take something to the market without OES parts being available for repair. Nissan informed me that they have no ETA of the windshield being released for purchase at this time. I do not feel safe driving this car, but I have no other option. Nissan informed me to check junk yards....

The contact owns a 2025 Nissan Murano. The contact stated that after parking the vehicle and activating the parking brake, the contact discovered that the parking brake failed to release, and the vehicle failed to restart. The vehicle was towed to the local dealer. The contact was later informed that the vehicle was ready for pickup, but no information was offered regarding the cause of the failures or what repairs were performed. The manufacturer was not yet contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V173000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 5,560.