2025 Rivian R1S owner complaints

The heat pump compressor had a loud noise for days, similar to a jet engine. On December 13, 2024, while the vehicle was being driven in freezing temperatures, the heat pump compressor made different noise that sounded that internal pieces were being broken. After that, the dashboard showed the following error "Thermal system fault detected. Service it if the problem persists". After this, there was no heat available for the cabin. Service center replaced the compressor under warranty.

When the Pet Comfort is used in sub freezing temperatures, the HVAC system does not respect the set temperature and the vehicle keeps heating the inside nonstop. On this particular incident, the Pet Comfort feature was set to 68º F however, I received an alert that the inside of the cabin was above 75º F.

On the way home from picking up the vehicle, the adaptive cruise control and the late keep assist functionality failed. The service center determined that one of the front radars needed to be replaced.

The rear doors cannot be opened in an emergency when electrical power is interrupted. Although the Rivian R1S generation 2 Owner's Manual has a process to open the door, the process could not be performed by a reasonable person in a reasonable amount of time, in an emergency such as a battery fire. The process could definitely not be performed by children. The process requires physically destroying one the side panels and then reaching deep into the interior cavern of the door to hunt for a wire to pull. The process cannot be practiced, nor can it be taught to children, because it involves destruction of the side panel of the door. The side panel cannot be replaced without scheduling a service appointment and ordering a replacement part from Rivian. As a result, my children's life is

Safety defect involving exterior rearview mirrors on Rivian R1S I am reporting a recurring and worsening safety issue involving the exterior rearview mirrors on my Rivian R1S Gen 2. Both side mirrors repeatedly lose their saved positions without driver input. More concerningly, on multiple occasions the mirrors have changed position while the vehicle was being driven, including at highway speeds. When this occurs, my rearward and side visibility is unexpectedly altered while driving, requiring me to readjust the mirrors and creating a significant safety concern. This problem has persisted across multiple Rivian software versions and has become progressively worse. I have already reported the issue to Rivian Service more than once. I have attempted to re-save the mirror positions, disable a

OnXXX, at approximately 5:00 PM CT, my 2025 Rivian R1S was involved in a low-speed rear-end collision at the intersection of [XXX] and the [XXX]. I was merging onto the service road (posted speed approx. 55 mph) behind another vehicle that began its merge through a stop sign, then stopped suddenly. I was moving forward at approximately 5-10 mph while checking oncoming traffic to my left. The vehicle's Automatic Emergency Braking system did not engage, and no forward collision warning was displayed, before I struck the vehicle ahead. I applied the brakes manually only after impact. No injuries occurred. I am reporting this because Rivian has previously disclosed to NHTSA (Recall 25V-585, XXX) a related defect in which its ADAS software misclassified a lead vehicle at low speed. My incident

SUMMARY OF PROBLEM: Vehicle experienced sudden uncontrolled acceleration and deceleration while driving on busy road with family as passengers on November 16 2025. Vehicle provided no warning before loss of control occurred. Created immediate risk of collision and serious injury. DETAILED DESCRIPTION: On November 16 2025 at approximately 5:25 PM ET, my 2025 Rivian R1S experienced sudden uncontrolled acceleration and deceleration while driving on a busy roadway. The vehicle began accelerating and decelerating erratically without driver input, creating immediate risk of rear-end collision or loss of control. No warning lights or messages appeared before the incident. The vehicle displayed "Thermal Fault Detected" and "Coolant Level Low" messages only after the erratic behavior began. Th

While driving the entire computer shuts down and reboots, both screens go black for several minutes. Speed display disappears, turn signals stop working, after the screens come back on there are warning lights for emergency braking disabled, cruise control disabled, and the headlights won’t come on for several minutes.

I am submitting this complaint regarding repeated ineffective repair attempts by Rivian Automotive, Inc. at its Costa Mesa Service Center on my 2025 Rivian R1S Adventure. During multiple service visits at Rivian’s Costa Mesa Service Center (January 29, June 18, July 16, and October 11, 2025), Rivian repeatedly failed to diagnose or correct the same issues affecting my 2025 Rivian R1S Adventure. • Drive Cam / Diagnostics Error: Rivian’s diagnostics incorrectly reported my drive storage as 119 GB when I have a 2 TB SSD (the maximum recommended). After five hours of testing, they failed to identify the issue. The in-car viewer still shows only partial clips, even though the full recordings are visible on a computer. • A/C Vibration and Noise: Despite Rivian tightening and insulating the A

I am submitting this formal safety complaint regarding a dangerous and unacceptable condition affecting my Rivian. Rivian's new Ghostbusters Halloween promotion, developed in partnership with Sony Pictures, repeatedly takes over a substantial portion of my vehicle's central touchscreen. More seriously, when I shift the vehicle into reverse, the advertisement remains on-screen and obscures the rearview-camera image on most occasions. This is not a hypothetical concern. I have personally experienced this behavior repeatedly. Even after I manually dismiss the advertisement, it returns when I reenter the vehicle. Rivian is effectively forcing me to clear an unsolicited commercial promotion to access a camera display essential to safely backing up. This is an entirely unacceptable design a

On November 27th the accelerator on my Rivian became stuck causing the car to accelerate quickly and preventing me from immediately stopping the car. There was a message stating that the regenerative braking system was not available and the accelerator pedal was stuck in the down position. When I pressed on the brake there was a terrible grinding noise and smoke coming from the front tires. I quickly realized that bringing the Rivian to a full stop would likely cause the car to catch fire. Since the road was clear I had time to discuss a plan with my family and I told them to prepare to get out of the car quickly. I pressed hard on the brakes which caused them to grind and smoke. I put the car in park and we all exited the car quickly. Flames were visible from the front tire. The car is av

On September 20, 2026 at approximately 10:29 a.m. CDT, while traveling on Interstate 30 between Greenville and Royse City, Texas, my 2025 Rivian R1S Gen 2 experienced sustained unintended acceleration in an active construction zone with concrete barriers and no immediate safe exit. I applied very heavy, sustained braking to counter the acceleration until we reached a break in the barriers and could leave the highway. Substantial smoke was then coming from the wheel/brake areas. We were initially unable to place the vehicle in Park; after a vehicle reboot, we were able to shut it down. After stopping, we discovered that the accelerator pedal had become physically lodged beneath the driver’s all-weather floor mat, holding the accelerator down. The mat supplied for the vehicle was a previous

The Rivian R1S that I own pulls hard to the right when you accelerate and then pulls to the left when you decelerate. I took it for repair and Rivian realigned vehicle and confirmed everything is as it should be. This behavior is tied to the Rivian Stability control and when the stability control is deactivated the steering issue stops. The issue is a safety concern as it's difficult to keep the vehicle in lane and straight with the stability control activated which turns to On each time you drive the car.

Steering wheel vibrates back and forth when driving at highway speeds and following the flow of traffic. The shaking makes my hands and wrists numb after a few minutes of driving at speed. The car becomes uncomfortable to steer and keep straight at speed. Rivian Service Center attempted 1 repair (alignment and wheel rebalance) but the problem persists. At the second service visit, the Service Center mentions that an engineering investigation is ongoing, and that there is nothing the service center can do at this time.

During an early season wet snow storm within minutes of driving the lights had become covered with snow and deflected the light in such a way that created a very unsafe driving environment. There was zero snow on the road because of it not being cold enough to stick but the deflection of the light and limited light on the road it was nearly impossible to see the road markings and lines to stay in the lane and created a very unsafe environment around me requiring me to drive significantly lower to try to stay on the road which could have caused an accident with other drivers who were not driving as slowly. There are a significant amount of reports of incidents like this across multiple forum platforms (ie: reddit) where drivers of the Rivian have indicated a drive that was very unsafe and

Regarding the Safety Recall mentioned below, I reached out to Rivian Service Center. They are not giving me an ETA to fix this and no alternate is given. Is there anyways NHTSA help me by making Rivian Automotive LLC take responsibility and address the issue sooner than later ? They dont have a fix for below safety recall and no ETA on when they can fix it. Its really disappointing to see the lack of accountability. Appreciate your help in this matter. best regards [XXX] Jun 13,2025 Manufacturer Recall NumberFSAM-1693 NHTSA Recall Number25V-387 Recall StatusRecall Incomplete, remedy not yet available Summary Rivian Automotive, LLC has decided that certain model year 2025 Rivian R1S and R1T vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) 108 and Technical Stan

Unable to use the drive stalk to change gears. Reboot fixed it temporarily. Service center ended up replacing the Steering Column Control module.

When vehicle returned from service for outstanding recalls, the control arm bolt was not properly tightened and caused additional movement on rear of vehicle

The contact owned a 2025 Rivian R1S. The contact stated that while driving 24 MPH, the other vehicle switched lanes in front of the contact's vehicle. The other driver had a learner's permit. The contact depressed the brake pedal, but it traveled down to the floorboard, and the vehicle failed to respond. The vehicle was pushed into the cement divider. The vehicle came to a stop when it crashed into a light pole inside the cement divider. The contact was unsure whether there was a warning light illuminated. The air bags deployed. A police report was filed. The contact and her daughter, along with one of the passengers, were taken to the hospital by ambulance. The contact sustained minor injuries: abrasions and cuts on her forehead. And a scar on the right arm. The contact's daughter, who wa

door mechanisms do not disengage if something becomes trapped between the handle and the door when auto-locking. Hands and fingers can become pinched or trapped, posing a risk of injury, particularly to children.