2025 Subaru Outback owner complaints

The Driver Monitoring System option is not available on the screen. It appears that map responds to my mental questions only when I’m driving, which leads to distracted driving. I can not document this phenomenon. The Drive Monitoring System would prevent this distraction. The photo of manual documents the feature exists. The screen photo does not list the feature. I have reported that electronic devices have been hacked to the FBI. There are several other undocumentable changes in the display. I have scheduled an appointment with my doctor to discuss my mental health. The Subaru sales rep has been notified.

What component or system failed or malfunctioned, and is it available for inspection upon request? The infotainment system, which includes control of driving features, displayed pop-up ads for SiriusXM satellite radio while in motion, obscuring other information How was your safety or the safety of others put at risk? Unwanted and distracting information obscured control of vehicle functions while in motion Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, dealers are widely aware this is happening Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

While driving, the vehicle's infotainment system becomes unusable due to a pop-up ad for Sirius XM satellite radio. All vehicle settings, including safety settings, automatic braking, and other driving assistance settings, are all controlled by the vehicle's infotainment display. Additionally, the infotainment unit displays maps and navigation tools that assist the driver. I believe it is a safety defect to have these pop-up messages display while operating the vehicle because it prevents the driver from accessing the controls through the infotainment display without first interacting with the advertisement.

I am writing to report a serious safety issue with the satellite radio service in my vehicle. Recently, advertisements have been automatically taking over my infotainment screen while I'm driving, overriding whatever I am doing and forcing me to interact with the system to dismiss the ad. This behavior is dangerous and distracting. Any unexpected visual takeover of the screen draws my attention away from the road, even if only for a moment. Having to locate and press a "close" or "cancel" button while the vehicle is in motion increases the risk of an accident. An infotainment system should never interrupt normal driving functions or demand driver interaction for ads. I am requesting that this forced advertising behavior be disabled immediately, or that an option be provided to permanentl

Three primary issues of major concern on this vehicle: 1. Phantom emergency - braking at random, both low and high speeds. The most dangerous of the three. 2. Lane keep assist - unaware or unable to compensate for real driving conditions, construction areas, pedestrians walking a dog, heavy machinery on a semi-truck as examples. 3. Infotainment blinding - A large, HIGH GLOSS screen at a 45-degree angle, placing it in the direct reflective angle of three windows: Sunroof, passenger front, passenger rear. Absolutely blinding even with sunglasses on during the right time of day. The Sunroof can be pulled closed with a shade but the other two will still cause complete blinding. How was your safety or the safety of others put at risk? 1. Emergency braking at slow speeds is annoying for sure, b

Windshield crack suddenly appeared without any known outside trauma (i.e., rock hitting windshield). The crack goes from the base of the windshield next to the wiper blade motor and stretches >10 inches across the bottom. This crack at base wiper bade motor area on left side of front windshield appears to be the same place as the class action settlement that Subaru was forced to pay out. My 2025 Subaru outback has just over 4K miles on it. the repairs by Subaru are $1678. I am the nearly exclusive driver of the car an there has been no accidents or trauma that I think could have possibly caused this defect. I submit this is a defect in the Subaru outback window design or manufacture.

Both wired and wireless Android Auto and Apple CarPlay is abysmal at best. It gets disconnected and starts to reconnect for no reason whatsoever, even when connected through USB C. Tried with both USB ports, same thing. On top of the problem, the android auto randomly starts to play music on its own. The screen is useless and unresponsive at these times. Therefore, I cannot even switch to built-in navigation. What a mess!

1. Pre-collision warning system malfunctioned. On my vehicle it has activated 4 different times when there was no obstacle in the roadway -- one of which happened in front of a semi truck and the semi truck almost rear ended me. On the loaner vehicle while mine was being looked it, the pre-collision warning didn't activate at all when there was a significant obstruction in the roadway and I wrecked the vehicle. 2. My safety has been put at risk by having a pre-collision warning system activate randomly and then brake hard due to this. It was also put at risk by the pre-collision warning system not activated at all and causing an accident. My safety has further been put at risk by Subaru asking me to continue to drive my vehicle to help them figure out what is happening. I am not a c

I am submitting a safety complaint regarding my Subaru vehicle’s infotainment system. The system displays unsolicited, full-screen SiriusXM promotional pop-ups while the vehicle is in motion. These ads override the current display without warning. Most recently, a SiriusXM trial offer appeared and took over my entire screen while I was driving over 60 mph on the highway at night. The sudden change in brightness and the complete obstruction of the display were extremely distracting. It required my attention to dismiss, creating a dangerous situation at high speed. This is not a one-time occurrence. These ads have appeared multiple times, and I have no option to permanently disable them. I did not consent to advertising in my vehicle, much less advertising that interrupts the display while

unprompted intermittently while operating the vehicle pop up advertisements will appear on the infotainment system advertising sirius xm radio. this is very distracting as it requires focus to be taken off of the road to bypass the ad to return to normal radio screen functions

I purchased my car on [XXX]. Since then I have now had two incidents where I was driving on the expressway and the computer completely shuts down. Engine is still active but the dashboard goes black, air conditioning turns off, turn signals don’t work etc. I brought it back to Gerald Subaru of Naperville and they told me the first time that they had not done the factory reset when they first got the vehicle. They explained to me they fixed the issue and it would never happen to me again. It happened again to me yesterday on the expressway. I was put in a very scary, very unsafe situation that I never thought I would be in because I bought a Subaru, the “safest” car on the market. Come to find out my service paper work states that Gerald Subaru did not do a “factory reset” when I brought i

small chip / crack in windshield on driver side view

Windshield made a very loud bang noise as if something hit it but nothing was observed to hit. After arriving home, I inspected the windshield and discovered a 4 inch straight hairline horizontal crack with no sign of debris impact (no chip, scratch, etc). Safelite inspected it and says it is a stress crack, not caused by debris impact. After doing some research, apparently Subaru has a long history (10+ years) of poor glass quality to include a settled class-action lawsuit, and has not fixed the glass-quality problem. This is a safety issue because sudden glass cracking while driving can be a huge distraction to the driver, reduces structural integrity of the windshield, can impair forward visibility, and in severe cases could lead to shattering with glass fragmenting into vehicle. Lo

The contact owns a 2025 Subaru Outback. The contact stated that while driving at an undisclosed speed at night, the low beam headlights failed to illuminate the road ahead while going uphill or downhill. The contact had to activate the high beam headlights. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 71.

The headlights ... and: and; yes it is available for inspection at any time, preferably at night!!! If you look at the photos attached you can see when headlights are on there is little or no visibility and what you see is what appears to be like a black line. We live in a very rural area and can not see at night with these headlights. So I would say we and the other vehicles on the road are at great risk. We did take vehicle right back to dealer the following day, they informed me that this has been a known problem on these cars and that I should just drive with my high beams. Not a solution!! I do not want to blind other cars coming at me. Not inspected by anyone except dealership. There were no warnings about this problem, and; I was very much shocked and disappointed that the de

CRITICAL ELECTRICAL FAILURE - HIGHWAY SAFETY HAZARD 10/23/2025: While driving 2025 Outback (11K miles) at highway speed on I-485 Charlotte, complete electrical system failure occurred without warning. ALL dashboard lights illuminated, COMPLETE LOSS of power steering (steering extremely heavy/difficult to control), all safety systems failed (ABS, brake sensors, traction control). SAFETY DANGER: Sudden power steering loss at 65mph made vehicle nearly uncontrollable. Required extreme force to steer to shoulder. Could have caused fatal crash during emergency maneuver or in traffic. IMPROPER WARRANTY DENIAL: Dealer claimed "cut wire" was "outside influence" but provided NO evidence how wire became accessible on properly designed vehicle. No photos, forensics, or proof. Vehicle never modified

The contact owned a 2025 Subaru Outback. The contact stated that after coming from a stop sign, she depressed the accelerator pedal to make a right turn, and the vehicle inadvertently stopped and then experienced unintended acceleration with no warning light illuminated. The contact regained control of the vehicle; however, the failure recurred while her husband was driving. The contact stated that while her husband was driving under 5 MPH and exiting a parking space, the vehicle experienced unintended acceleration and crashed into two other vehicles. The contact and her husband did not sustain any injuries, and no medical attention was received. The air bags did not deploy. A police report was filed. The vehicle was towed from the crash site and deemed totaled by the insurance company. Th

The contact owns a 2025 Subaru Outback. The contact stated that while driving at various speeds, the "Door and Window Open" message was displayed. The information screen indicated that the driver monitoring system and EyeSight were disabled. While driving, the low tire message was displayed. The contact attempted to inflate the tire. A good Samaritan attempted to assist with the tire. The contact was able to continue driving to the destination. The contact stated that the App failed to provide the notifications. The vehicle was taken to the local dealer, who was unable to duplicate the failure. There were no fault codes retrieved. The dealer disabled the system. The dealer then informed the contact that the tire needed to be replaced; however, it was determined that the tire was okay as-is

Since October 2023, my 2019 Toyota Prius has developed severe and unpredictable driving behavior after a regular brake service, which may have triggered or coincided with a software or ECU update. The car, which had been driving smoothly since I bought it in 2021, suddenly began showing false braking, steering interference, and lane instability — as if the car were trying to “correct” problems that didn’t exist. These interventions often happen on highways or during turns, creating serious safety risks for both driver and passengers. I’ve spent months and thousands of dollars replacing parts, performing alignments, and recalibrating sensors, including at Toyota dealerships. The problem persists because it is software-based, not mechanical. I discovered that in mid–2023, the NHTSA announce