The automatic emergency braking feature comes on when it shouldn’t; but it instead, throws me into park and puts on the emergency brake. The date 6/28/25 is just the first time it happened. Its happened multiples times (upward of 15), and I’ve physically had the car for less than 3 months (it’s been in the shop for just under a month, total). It’s very jarring when it happens and is so dangerous and happens so often, I don’t even want to drive it. The front assist fault light has been illuminated and turns off when I restart the car. Other directional (sides and rear) fault lights have also illuminated on the dash, just to turn off right after. They appear randomly or usually after it happens. The dealership has replicated the issue and currently has my car. No warning lights are curre
2025 Volkswagen Tiguan owner complaints
35 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
other 7 complaints shown
When placing the vehicle on reverse the rear back up camera screen goes dark, preventing to see anything when backing up. I’ve cleaned the back up camera and there is nothing obstructing the lens.
My wife purchased herself a new 2025 Volkswagen Tiguen on June 20, 2025. On July 20, 2025 she hit a deer. The car sustained significant front end damage. Being that we live 45 minutes from the dealership we brought it to our local body shop, Petrella Bros. The damage total was over $13,000.00. Petrella Bros. has been trying to get new parts for this vehicle for almost a month and has been told that Volkswagen has not made extra parts for their new cars yet. Today I personally spent an hour on the phone with the dealership as well as over 3 hours with Volkswagen corporate who both also told me they cannot currently get the parts and have no idea when they would be available. Our body shop expressed that when a new model comes out the manufacturer is obligated to have a surplus of replacemen
I purchased Tiguan SE on July 2, 2025 and 6 days later with about 200 miles on vehicle, check engine light appeared with message ‘fuel system error.’ I was very disappointed that such a new vehicle reported an error on a critical system. Dealership had trouble identifying source of light and advice of VW technical advice was advised to replace entire fuel tank. This clearly sounds like a manufacture defect and I would like to know if other Tiguan owners have experienced similar issues. Given that VW has a history of defrauding consumers over diesel fuel systems, could this be another fuel problem. So far, upon contacting manufacturer they have brushed aside concerns stating it’s covered warranty and not acknowledging diminution of value that such an early defect could have on the resal
When I am backing , my card comes to a complete stop, like I hit wall . There is nothing behind my car. It like you ran into a brick wall. This has happened several times
Moonroof spontaneously exploded while driving; shards of glass fell all over me (head, face, arms, back, legs), and throughout the vehicle. Nothing hit my vehicle, no road debris.
The moonroof exploded, shattered glass, shards, and glass dust fell all over me (head, face, arms, chest, back, legs) and throughout my car. There was no road debris, nor did anything hit my vehicle to cause the moonroof to shatter. Temperature outside was mid 70’s, I was driving in a predominately shaded area when the incident happened around 7:50am.
electrical 4 complaints shown
I was at a complete stop at the red light, vehicle began shaking and shut down. Gears would not work therefore I was not able to put it in neutral to at least push out of the road. The vehicle then began cranking on and off on its own, without me pushing start/stop engine. This was completely unexpected as the truck is one week old, had a full tank of gas and it was especially dangerous to have shut down on a busy highway. Also when reversing the vehicle makes a weird click noise.
Started noticing issues within first week of purchase. Cruise control will not increase nor decrease speed when set. Steering wheel controls will not advance or decrease speed. Intermittent problem. First service dealer could not replicate. Second service dealer contacted VW assist and was advised to replace steering wheel buttons. Did not fix problem. Third service VW assist advised to replace clock spring and wiring harness. Part still on back order almost a month later. Meanwhile, vehicle now rapidly decreases or advances speed on own while cruise control is set. Adaptive control function is off and not source of issue. I feel this is software related issue as I have also had malfunction of infotainment radio system. Another reason I feel software issue is due to vehicle back up safety
EVAP warning light sporadically displays and the odor of fuel emits from vehicle - both inside and outside. Occured approximately seven times since purchase. Driver door is not operational, sporadically. Will not respond to key fob, windows will not roll down or up, cannot lock or unlock, and displaying a flashing red light with a loud noise emitting every three seconds. Occured approximately five times since purhcase. Mirrors will sporadically not fold outwards and remain in a stuck inward position. Travel assist, side assist, and start / stop has malfunctioned approximately seven times. Dynamic cornering light malfunction approximately three times. Vehicle was not configured when purchased. SOS was not operational.
The contact owns a 2025 Volkswagen Tiguan. The contact stated that while driving approximately 55-60 MPH, the vehicle suddenly became inoperable; the power steering became inoperable, and the brake pedal became difficult to depress. The message "No Key Fob Detected" illuminated. The vehicle was taken to the dealer, but the failure could not be duplicated. No repairs were performed. The manufacturer was notified of the failure. The failure mileage was unavailable. The VIN was unavailable.
powertrain 2 complaints shown
Engine stumbles repeatedly, stutters and dies. No warning lamps. Car inspected twice by manufacture but no solution found. Continues to show same characteristics. Have to pull off the road to avoid danger to self and other autos.
The problem occurred immediately after picking my car up from a valet on 5/17/2026 around 9:00pm. The valet had pulled my car up to the front of the Seattle Park ‘N Fly Valet by Sea-Tac airport. I pulled out onto International Blvd, and within a few seconds, the accelerator pedal became completely unresponsive. I was able to coast the car into the Denny’s parking lot just north of the valet lot (about 0.2 mi north of the valet). Everything else seemed to work just fine, except for the accelerator pedal (brakes worked just fine). I turned off the engine, and when I tried to restart the car, it was turning over but wouldn’t start. I called out someone to jump the battery, but the battery was fine. We then disconnected and reconnected the battery, and this resolved the issue and I was able to
body 2 complaints shown
I bought this car, a 2025 Tiguan 4MOTION, on 10/25/2025. On 11/26, when I used the car, I noticed that the covers of the front doors are made of leather and padded, while the rear doors are made of hard, non-flexible plastic. In the event of a side impact, the rear passengers could suffer bodily injuries from being hit by a surface. VW agreed to replace the car, but I had to cover the difference in value between one car and the other. The new car is an Atlas Cross Sport.
To whom it may concern: I wish to report what a believe is a defect in the new Tiguan which is causing the engine to overheat. The check engine light came on the day after we purchased the vehicle. This was due to a part of the lower shutter in the front of the car breaking off, which prohibited the shutter from opening and shutting. It could not cool the engine and thus the engine started to overheat. We are not entirely sure what caused the piece to break, the mechanic said it was likely a rock. We did not get into an accident and in fact had only driven the car once. So I wanted to make this report in case someone else had a similar issue as if this piece is prone to breaking, it could potentially cause other more serious issues.
airbags 2 complaints shown
The contact owns a 2025 Volkswagen Tiguan. The contact received notification of NHTSA Campaign Number: 25V854000 (Air Bags). The vehicle was taken to the dealer on several occasions for the recall repair; however, the contact was informed that the tool needed for the recall repair was unavailable. The manufacturer was notified of the issue, and the contact was informed that it was the vehicle owner’s responsibility to find the tool needed to repair the vehicle. The contact was also instructed to call other dealers in the area to see if the part needed to do the recall repair was available. The contact discovered that the tire label placed on the of the driver’s side door displayed incorrect information. The label indicated that the tires were 17- inch tires; however, the vehicle at the tim
The contact owns a 2025 Volkswagen Tiguan. The contact received a recall notification, NHTSA Campaign Number: 25V854000 (Air Bags). The dealer was contacted, however the contact was informed that the parts were unavailable. In addition, the contact contacted multiple dealers and was informed that the parts were unavailable. The contact stated that the unrepaired recall was a serious safety hazard. The manufacturer was not contacted.
steering 1 complaint shown
The vehicle is experiencing a persistent and severe manufacturing defect regarding its steering wheel geometry and vehicle alignment. While operating the vehicle under normal driving conditions, the steering wheel alignment is visibly off-center, failing to achieve proper tracking geometry. There is comprehensive photographic and video evidence documenting that the steering wheel and tracking alignment are fundamentally incorrect. To date, this vehicle has been brought to an authorized Volkswagen dealership service department for a total of eleven (11) separate service visits specifically targeting this exact defect. The dealership service department refuses to perform further corrective actions, insisting that the off-center geometry is "normal and within factory specifications" after tes
suspension 1 complaint shown
I am filing a complaint regarding my 2025 Volkswagen Tiguan (VIN: [XXX] ). Leased December 2025. My vehicle has been unusable since January 2026 following an accident because Volkswagen has been unable to supply a necessary replacement suspension strut required to complete repairs. The vehicle remains in a repair facility solely due to this part being on extended backorder. This is a critical suspension component that directly impacts vehicle safety and drivability. Despite repeated attempts to obtain updates, Volkswagen has failed to provide a clear timeline for when the part will be available. As a consumer, I am continuing to make payments on a new leased vehicle that I cannot use because the manufacturer cannot provide essential replacement parts within a reasonable timeframe. I belie