I am submitting a safety complaint regarding unexpected and inappropriate automatic braking behavior at low speeds involving the parking sensors, rear cross-traffic alert, and/or automatic emergency braking system. While performing normal, low-speed maneuvers such as backing out of street parking spaces or parking in tight urban environments, the vehicle abruptly applies the brakes even when no imminent collision exists and when obstacles or traffic are clearly visible to the driver. In one frequent scenario, while exiting a parallel out of a parking spot into traffic, the vehicle suddenly stops itself while partially in the roadway due to a car approaching in the rear. This occurs despite sufficient clearance and approaching vehicles slowing to yield or even happens AFTER the approachin
2026 Kia Carnival owner complaints
20 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Listed by category, newest first within each section.
other 6 complaints shown
Driver assistance system. This system monitors vehicle variables and unnecessarily SOUNDS A WARNING to take a COFFEE BREAK!! Here is the issue. When driving I need critical warning information. It is distracting while driving to be alerted to a COFFEE BREAK warning. PLEASE direct KIA to enable drivers to TURN OFF this feature. Every 10 minutes I am getting a warning and the warning is completely unrelated to driver status or restfullness. Driver assistance systems should be able to have HUMAN control. This is an assistance system, not a safety system. Please direct KIA issue as system update to allow human control of driver assistance.
The car now auto locks on the vehicle upon exit, even with key fobs in the car. The first few months I had the car this did not happen. I left me keys and phone in the car. I turned vehicle off, exited the vehicle and walked around to get my daughter out of her car seat. After about 5-8 seconds of walking around. The car automatically locked. The key fob was placed in the center console. My 1 year old daughter was left trapped in the vehicle, placing her life in danger. I had to call emergency services and have them open it for me. This is a huge saftey concern. I never changed any setting to allow for this. The car should not auto lock, and definitely should not lock with keys in the vehicle a few seconds after exiting.
Sliding Door Sensor Failed My daughter was getting in the van, when her brother hit the door button, if my husband wouldn’t have glanced over at that exact moment and pulled her back, this would’ve been another story. THE SENSOR IS NOT SENSITIVE ENOUGH! We as mothers are demanding sensors sensitive enough to detect smaller, fragile children!
Air conditioning has never worked. It was purchased in the winter. As weather warmed, we noticed the air conditioning was never cold. Dropped it off at the dealership. Their first comment before looking at the vehicle was that a rock probably hit it and broke the air conditioning. After inspection they said it was a rock so it isn’t a warranty item. Seems suspicious. Possibly warranty fraud to try to get money from a consumer for a covered defect. If that’s the first thing they suggested was wrong, how often is this happening and is it fraud or a design defect.
My car has just under 3,000 miles. While driving home from a friend's house this morning my car would not go above 31 mph. I could put my pedal all the way down and nothing beyond 31 mph. I am reading a lot of people with this same exact issue with their hybrid Kia Carnival. Most note it happens in cold weather. So it is worth noting that it is 21 degrees here today. Regardless this is a serious concern especially as some report is happening on highways
electrical 4 complaints shown
Vehicle parked for 48 hours (Sunday 23 Nov evening) under carport, no keys near it. When approached on 26 Nov 10am , it was found with dead battery. Nothing was on when it was parked.
Battery died at under 3,300 miles. After roadside came and jumped the batter, it died again after two days. Jumped again for the second time, when driving the car around it would randomly shut off even when the car is moving at higher speeds on freeway. The shut off would be for just one second and comes back on - everything starts resetting. And goes to user authoriztions notifications. Car shut off three times while driving around.
2026 Kia Carnival MPV Hybrid SX Prestige(Exterior: Astra Blue Interior: Tuscan Umber / Off-Black) purchased December 2025. Two separate safety-related defects have gone unresolved for 31+ cumulative days across two dealer repair visits. DEFECT 1 — INSTRUMENT CLUSTER: Instrument cluster screen goes blank while driving, eliminating speedometer, TPMS, and all warning indicators. First observed February 2026. Dealer visit February 13–17 (4 days): technician said could not replicate. Defect recurred. Kia has since issued a federal safety recall confirming this exact defect — citing FMVSS noncompliance and stating the blank screen increases crash risk due to a software error causing overheat protection mode. Vehicle was at dealer for an active safety recall defect that went undiagnosed during a
This new 2026 Vehicle faced multiple issues within a few weeks of purchase as stated below. 1. The instrument display panel or the main display screen of the car stopped working. The screen was completely blank and would not turn on. (confirmed and reproduced by Kia dealer, service order attached) 2. An electric short caused the radio to fail (confirmed and reproduced by Kia dealer, service order attached) 3. The car battery died, rendering the car completely unresponsive. The car had to be towed to the Kia Dealer. (confirmed and reproduced by Kia dealer, service order attached) All of the above 3 issues happened one after the other. The first issue essentially disabled safety features of the vehicle as the display panel that displays rear view camera, camera monitoring system (CMS), etc
powertrain 4 complaints shown
After purchasing vehicle (4Sep25) the following week's notice wet spots in drive way first assumed to be from A/C but not the it is November and A/C is off the wet spots are still showing up. Checked under the vehicle and noticed oil all around the PCV tube. Took vehicle to Allentown Kia. They confirmed there is a oil leak but the leak is from the oil pan gasket. The vehicle has 400 ish miles on it and was i believe a quart low on oil by the time I took it in for repairs.
URGENT SAFETY CONCERN/ISSUE On [XXX], while driving my 2026 Kia Carnival Hybrid SX Prestige, it lost all power without warning, leaving me unable to accelerate or control the vehicle. This created an unsafe situation as I was traveling at 40 mph when all power was lost. What happened to me was a serious safety hazard. The vehicle was brand new with only 1351 miles at the time. Several warning lights came on including the hybrid system warning light. The vehicle was not drivable; there was no power at all. I had to tow the vehicle to a Kia dealer where it took 17 days to repair with a new power module. On [XXX], (after the vehicle was repaired), I was driving the vehicle when the POWER alert flashed on the dashboard. I did not lose total power yet, but the literature advises that I take
The contact owns a . The contact stated that while parked when the brake was depressed, press start button, when put in reverse, it says gear is selected, the vehicle stayed in neutral. This happens intermittently. The stop button was pressed, all of the instrument panel warning indicators would not illuminate. When pressing p for parking to engage parking, it appeared as if it was in park; however the vehicle unexpectedly reversed. The vehicle was able to be stopped. The vehicle was taken to the dealer where the issue could not be duplicated. The manufacturer was not notified of the issue. The approximate mileage was 2,200.
When accelerating, the car feels stuck to gear up. After 2 seconds of loud revving, it would switch and have a prominent jerk motion that it finally switched gears. There have been times the car wouldn't go past 30 mph, stuck at the gear making a loud noise. This is dangerous! There's absolutely no way I can get on the freeway never getting past 30ish mph. I checked recalls for this vehicle and there isn't any. No warning lights in the dash.
cruise control 3 complaints shown
The car will not accelerate past 31 mph no matter the gas petal position, during cold mornings. Downhill or uphill, in any “drive mode” it will not go past 31 with the petal all the way down. Acceleration onto a highway is impossible. Stopping and restarting the entire vehicle seems to reset this and allow for speed over 31mph. This has happened 5-6 separate times when the temperature is below 35F.
System failure the warning lights on dash went crazy all of them flashing Speedometer wouldn’t work, lights won’t work, camera system won’t work, abs won’t work, tailgate won’t open, side doors won’t open, heat/ac controls stop working , windshield wipers stop working. They had 20 error codes the first time this happened Yes vehicle has been in shop 2 different times This happened the first time on November 24 shop had my car until November 28. Drove car for 9 days took car back in on dec 8 shop has had it still do not have as of 12-18-25 They have said the first time they had no idea what was wrong with it but got it to stop doing it. On dec 8 it started doing the same thing. I brought it back and they at first couldn’t get it to stop. From my understanding it has stopped and tests a
On Dec 12th the speedometer repeatedly showed very incorrect values, both displaying much faster than the vehicle was traveling and displaying zero when the vehicle had accelerated. We have not been able to replicate the issue. And it went away after shutting down and restarting the vehicle. The vehicle has not yet been inspected by anyone. From a safety perspective the speedometer accuracy is in question. Prior to this incident the screens had all shut themselves off. After the incidents the main screen (with the speedometer) rebooted itself a few times while driving. We have video of the speedometer acting incorrectly but unable to upload the correct format. See included screenshot while driving about 30mph with the speedometer showing zero.
steering 1 complaint shown
The contact owns a 2026 Kia Carnival. The contact stated that while driving at an undisclosed speed, while avoiding another vehicle that almost crashed into the vehicle, the contact attempted to turn the steering wheel, and the vehicle became difficult to maneuver, and the front passenger side of the vehicle crashed into a guard rail and the front bumper detached. No warning lights were illuminated. The air bags had not deployed. A Police report was filed. The contact sustained back, neck, and head pain from the impact in the crash. Medical attention was sought, and the contact was diagnosed with a whiplash. The vehicle was towed to an independent mechanic; however, the vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approxim
body 1 complaint shown
Subject: Safety Complaint – Power Sliding Door Failure Injuring Child (2026 Kia Carnival) I am submitting a safety complaint regarding a 2026 Kia Carnival. During normal use, the vehicle’s automatic power sliding door closed while my [XXX] child was partially outside the vehicle near the door track area. The door continued to close and did not stop or reverse when it encountered my child, resulting in the child being pinned between the sliding door and the vehicle body. I physically intervened by placing my body in the path of the door to stop it and remove my child. The child sustained bruising to the legs and torso. The concern is a potential failure of the anti-pinch / obstruction detection system on the power sliding door, which is intended to prevent this type of injury. I am req
airbags 1 complaint shown
The contact owned a 2026 Kia Carnival. The contact stated while driving 65 MPH, the vehicle inadvertently hit a deer. The check engine warning light illuminated after the collision. The contact's wife was occupying the front passenger's side seat and the contact's daughter was occupying the rear driver's side seat during the collision. The air bags failed to deploy, and the seat belts failed to retract as needed. There was no reported injury. The vehicle was towed to a tow lot. The vehicle was then towed to an autobody, where it was totaled by the insurance company after further investigation. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle operated as designed upon reviewing pictures of the damaged vehicle. The