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Cross-comparison · Comparison spans different vehicle types

2011 Chrysler Town and Country vs 2011 Volkswagen Routan

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-06-14 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
The 2011 Volkswagen Routan edges this one on reliability data

Reliability data favors the 2011 Volkswagen Routan (3.8 versus 3.4). These vehicles aren't a typical head-to-head comparison, but if you're cross-shopping them, the data is what it is.

2011 Chrysler Town and Country

3.4/5
Reliability score
773 complaints
0 recalls (0 critical)
$14,000 repair exposure
vs
More reliable

2011 Volkswagen Routan

3.8/5
Reliability score
175 complaints
0 recalls (0 critical)
$10,800 repair exposure

Stories from the shop

The 2011 Volkswagen Routan edges this comparison on reliability data (3.8 versus 3.4). These aren't a typical head-to-head, but if you're cross-shopping them, the data is what it is.

If you lean 2011 Chrysler Town and Country, know what you're getting into on electrical and powertrain. Those categories have noticeably more complaints than the 2011 Volkswagen Routan sees, and they're not cheap items when they go.

On the dollars-and-cents side, total repair exposure across the top problem areas runs 1.3x higher on the 2011 Chrysler Town and Country. That's the number to keep in mind when you're pricing the deal — a $2,000 difference in purchase price disappears the first time you're staring at a transmission rebuild.

Bottom line: pick based on use case more than the spec sheet. If you tow heavy and don't want to think about it, that's one calculation. If you're a daily driver and want the cheapest path forward, that's another. Both of these will get you down the road. We're just telling you where each one is most likely to break.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

When does electrical fail?

Failure-mileage distribution for electrical, side by side. The 2011 Chrysler Town and Country peaks at 75,000-100,000 mi; the 2011 Volkswagen Routan peaks at 75,000-100,000 mi.

2011 Chrysler Town and Country(10)2011 Volkswagen Routan(10)
0-25k
0%
10%
25-50k
20%
10%
50-75k
20%
30%
75-100k
30%
40%
100-125k
30%
10%
125-150k
0%
0%
150k+
0%
0%

Each bar is the share of that vehicle's mileage-bearing complaints filed in that bucket. Peak buckets are darker. Bar lengths share one scale so absolute comparison is direct — a longer bar means a higher proportion of all complaints landed there.

Side-by-side by problem area

Category
2011 Chrysler Town and Country
2011 Volkswagen Routan
electrical
507 reports
moderate · ~$850
97 reports
severe · ~$850
powertrain
38 reports
moderate · ~$2,500
18 reports
severe · ~$2,500
brakes
39 reports
severe · ~$450
8 reports
moderate · ~$450
engine
36 reports
moderate · ~$3,100
10 reports
moderate · ~$3,100
steering
21 reports
moderate · ~$700
11 reports
severe · ~$700
body
20 reports
severe · ~$1,500
3 reports
moderate · ~$1,500
airbags
11 reports
severe · ~$1,100
5 reports
severe · ~$1,100
cruise control
7 reports
severe · ~$600
3 reports
severe · ~$600

Common questions

Which is more reliable, the 2011 Chrysler Town and Country or the 2011 Volkswagen Routan?

Based on the NHTSA data we track, the 2011 Volkswagen Routan comes out ahead with a reliability score of 3.8 versus 3.4. The margin is narrow, so the verdict could shift if you weight specific categories differently or factor in your own use case.

What goes wrong more often on the 2011 Chrysler Town and Country?

Compared to the 2011 Volkswagen Routan, the 2011 Chrysler Town and Country sees more reported issues in electrical and powertrain. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.

What goes wrong more often on the 2011 Volkswagen Routan?

On the categories we tracked, the 2011 Volkswagen Routan doesn't show meaningfully more complaints than the 2011 Chrysler Town and Country. The two are running close.

Which has more recalls?

Both vehicles have 0 active recalls. Total recall count alone isn't a great signal — what matters is severity. See the recall counts by severity in the comparison table.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $14,000 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. Verify each vehicle's federal record: 2011 Chrysler Town and Country on NHTSA · 2011 Volkswagen Routan on NHTSA. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. Some links on this page are affiliate links.
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