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Cross-comparison · Comparison spans different vehicle types

2018 Mazda CX-9 vs 2018 Volkswagen Atlas

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-06-14 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
The 2018 Mazda CX-9 edges this one on reliability data

Reliability data favors the 2018 Mazda CX-9 (3.7 versus 3.0). These vehicles aren't a typical head-to-head comparison, but if you're cross-shopping them, the data is what it is.

More reliable

2018 Mazda CX-9

3.7/5
Reliability score
124 complaints
1 recalls (0 critical)
$7,600 repair exposure
vs

2018 Volkswagen Atlas

3.0/5
Reliability score
452 complaints
5 recalls (0 critical)
$14,000 repair exposure

Stories from the shop

The 2018 Mazda CX-9 edges this comparison on reliability data (3.7 versus 3.0). These aren't a typical head-to-head, but if you're cross-shopping them, the data is what it is.

Going with the 2018 Volkswagen Atlas? Watch the electrical and airbags. The 2018 Mazda CX-9 has fewer reports in those categories, so you'd be trading one set of weak spots for another.

On the dollars-and-cents side, total repair exposure across the top problem areas runs 1.8x higher on the 2018 Volkswagen Atlas. That's the number to keep in mind when you're pricing the deal — a $2,000 difference in purchase price disappears the first time you're staring at a transmission rebuild.

Bottom line: pick based on use case more than the spec sheet. If you tow heavy and don't want to think about it, that's one calculation. If you're a daily driver and want the cheapest path forward, that's another. Both of these will get you down the road. We're just telling you where each one is most likely to break.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2018 Mazda CX-9
2018 Volkswagen Atlas
engine
61 reports
moderate · ~$3,100
53 reports
severe · ~$3,100
electrical
13 reports
severe · ~$850
95 reports
moderate · ~$850
airbags
No reports
88 reports
moderate · ~$1,100
brakes
5 reports
severe · ~$450
47 reports
moderate · ~$450
steering
3 reports
moderate · ~$700
23 reports
severe · ~$700
powertrain
12 reports
moderate · ~$2,500
13 reports
severe · ~$2,500
lighting
No reports
11 reports
moderate · ~$250
seatbelts
No reports
8 reports
moderate · ~$500

Common questions

Which is more reliable, the 2018 Mazda CX-9 or the 2018 Volkswagen Atlas?

Based on the NHTSA data we track, the 2018 Mazda CX-9 comes out ahead with a reliability score of 3.7 versus 3.0. The margin is clear, so the verdict could shift if you weight specific categories differently or factor in your own use case.

What goes wrong more often on the 2018 Mazda CX-9?

On the categories we tracked, the 2018 Mazda CX-9 doesn't show meaningfully more complaints than the 2018 Volkswagen Atlas. Both have similar issue patterns.

What goes wrong more often on the 2018 Volkswagen Atlas?

Compared to the 2018 Mazda CX-9, the 2018 Volkswagen Atlas has more complaints in electrical and airbags. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.

Which has more recalls?

The 2018 Volkswagen Atlas has more active recalls (5 vs 1). Total count is less important than severity, though — a vehicle with one critical recall and zero moderate ones is generally riskier than one with five moderate recalls.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $14,000 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. Verify each vehicle's federal record: 2018 Mazda CX-9 on NHTSA · 2018 Volkswagen Atlas on NHTSA. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. Some links on this page are affiliate links.
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