Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.

Couldn't find that VIN. Check the digits and try again.

Direct rivals · Direct rivals in the midsize truck segment

2020 Chevrolet Silverado vs 2020 GMC Sierra

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-07-26 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
2020 Chevrolet Silverado and 2020 GMC Sierra are nearly tied on reliability data

Two direct rivals running close on the data. Reliability scores are within rounding distance (3.4 versus 3.5), and both have similar complaint patterns. At this margin, choose based on what specifically matters to your use case rather than overall scoring.

2020 Chevrolet Silverado

3.4/5
Reliability score
691 complaints
0 recalls (0 critical)
$14,050 repair exposure
vs

2020 GMC Sierra

3.5/5
Reliability score
438 complaints
0 recalls (0 critical)
$12,050 repair exposure

Stories from the shop

Direct rivals running close enough that you'd be fine either way. Reliability scores within rounding distance (3.4 for the 2020 Chevrolet Silverado, 3.5 for the 2020 GMC Sierra). When two vehicles in the same segment land this close, the data alone won't pick a winner.

If you lean 2020 Chevrolet Silverado, know what you're getting into on powertrain and electrical. Those categories have noticeably more complaints than the 2020 GMC Sierra sees, and they're not cheap items when they go.

Going with the 2020 GMC Sierra? Watch the visibility. The 2020 Chevrolet Silverado has fewer reports in those categories, so you'd be trading one set of weak spots for another.

On the dollars-and-cents side, total repair exposure across the top problem areas runs 1.2x higher on the 2020 Chevrolet Silverado. That's the number to keep in mind when you're pricing the deal — a $2,000 difference in purchase price disappears the first time you're staring at a transmission rebuild.

Bottom line: pick based on use case more than the spec sheet. If you tow heavy and don't want to think about it, that's one calculation. If you're a daily driver and want the cheapest path forward, that's another. Both of these will get you down the road. We're just telling you where each one is most likely to break.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2020 Chevrolet Silverado
2020 GMC Sierra
engine
160 reports
moderate · ~$3,100
158 reports
moderate · ~$3,100
powertrain
202 reports
moderate · ~$2,500
82 reports
moderate · ~$2,500
electrical
69 reports
severe · ~$850
50 reports
severe · ~$850
steering
71 reports
moderate · ~$700
37 reports
severe · ~$700
brakes
52 reports
severe · ~$450
25 reports
severe · ~$450
body
18 reports
moderate · ~$1,500
9 reports
moderate · ~$1,500
suspension
13 reports
severe · ~$900
14 reports
moderate · ~$900
airbags
9 reports
severe · ~$1,100
No reports
visibility
No reports
8 reports
moderate · ~$350

Common questions

Which is more reliable, the 2020 Chevrolet Silverado or the 2020 GMC Sierra?

It's close to a tie. Both vehicles score within 0.2 points on our reliability index (3.4 vs 3.5). At this margin, either choice is defensible — base your decision on the specific failure modes that matter to you.

What goes wrong more often on the 2020 Chevrolet Silverado?

Compared to the 2020 GMC Sierra, the 2020 Chevrolet Silverado sees more reported issues in powertrain and electrical. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.

What goes wrong more often on the 2020 GMC Sierra?

Compared to the 2020 Chevrolet Silverado, the 2020 GMC Sierra has more complaints in visibility. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.

Which has more recalls?

Both vehicles have 0 active recalls. Total recall count alone isn't a great signal — what matters is severity. See the recall counts by severity in the comparison table.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $14,050 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. Verify each vehicle's federal record: 2020 Chevrolet Silverado on NHTSA · 2020 GMC Sierra on NHTSA. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. Some links on this page are affiliate links.
Sponsored
Get a free warranty quote →