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Cross-comparison · Comparison spans different vehicle types

2023 Hyundai Palisade vs 2023 Mazda CX-9

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-06-14 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
The 2023 Mazda CX-9 edges this one on reliability data

Reliability data favors the 2023 Mazda CX-9 (4.4 versus 3.4). These vehicles aren't a typical head-to-head comparison, but if you're cross-shopping them, the data is what it is.

2023 Hyundai Palisade

3.4/5
Reliability score
375 complaints
2 recalls (0 critical)
$12,950 repair exposure
vs
More reliable

2023 Mazda CX-9

4.4/5
Reliability score
12 complaints
0 recalls (0 critical)
$0 repair exposure

Stories from the shop

The 2023 Mazda CX-9 edges this comparison on reliability data (4.4 versus 3.4). These aren't a typical head-to-head, but if you're cross-shopping them, the data is what it is.

If you lean 2023 Hyundai Palisade, know what you're getting into on brakes and visibility. Those categories have noticeably more complaints than the 2023 Mazda CX-9 sees, and they're not cheap items when they go.

Bottom line: pick based on use case more than the spec sheet. If you tow heavy and don't want to think about it, that's one calculation. If you're a daily driver and want the cheapest path forward, that's another. Both of these will get you down the road. We're just telling you where each one is most likely to break.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2023 Hyundai Palisade
2023 Mazda CX-9
brakes
66 reports
moderate · ~$450
No reports
visibility
59 reports
moderate · ~$350
No reports
seatbelts
46 reports
moderate · ~$500
No reports
powertrain
31 reports
moderate · ~$2,500
No reports
electrical
26 reports
severe · ~$850
No reports
suspension
20 reports
moderate · ~$900
No reports
airbags
16 reports
moderate · ~$1,100
No reports
steering
16 reports
moderate · ~$700
No reports

Common questions

Which is more reliable, the 2023 Hyundai Palisade or the 2023 Mazda CX-9?

Based on the NHTSA data we track, the 2023 Mazda CX-9 comes out ahead with a reliability score of 4.4 versus 3.4. The margin is clear, so the verdict could shift if you weight specific categories differently or factor in your own use case.

What goes wrong more often on the 2023 Hyundai Palisade?

Compared to the 2023 Mazda CX-9, the 2023 Hyundai Palisade sees more reported issues in brakes and visibility. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.

What goes wrong more often on the 2023 Mazda CX-9?

On the categories we tracked, the 2023 Mazda CX-9 doesn't show meaningfully more complaints than the 2023 Hyundai Palisade. The two are running close.

Which has more recalls?

The 2023 Hyundai Palisade has more active recalls (2 vs 0). Total count is less important than severity, though — a vehicle with one critical recall and zero moderate ones is generally riskier than one with five moderate recalls.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $12,950 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. Verify each vehicle's federal record: 2023 Hyundai Palisade on NHTSA · 2023 Mazda CX-9 on NHTSA. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. Some links on this page are affiliate links.
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