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Different vehicle classes · Different segments — choice depends on use case

2023 Hyundai Palisade vs 2023 Toyota Highlander

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-06-08 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
2023 Hyundai Palisade versus 2023 Toyota Highlander — different vehicles, different jobs

These two come from different segments, which makes a direct reliability comparison less meaningful than usual. Showing the data so you can see what each one is good at and where each one breaks down. The reliability scores (3.4 versus 3.7) reflect different testing populations and use patterns — don't treat them as apples-to-apples.

2023 Hyundai Palisade

3.4/5
Reliability score
375 complaints
2 recalls (0 critical)
$12,950 repair exposure
vs

2023 Toyota Highlander

3.7/5
Reliability score
156 complaints
1 recalls (0 critical)
$11,500 repair exposure

Stories from the shop

These come from different vehicle segments, which means we're not declaring a winner here. The 2023 Hyundai Palisade scores 3.4; the 2023 Toyota Highlander scores 3.7. Different testing populations, different driving patterns, different categories of failure. Use the data below to understand what each one is good at and what each one breaks.

If you lean 2023 Hyundai Palisade, know what you're getting into on brakes and visibility. Those categories have noticeably more complaints than the 2023 Toyota Highlander sees, and they're not cheap items when they go.

Going with the 2023 Toyota Highlander? Watch the body and engine. The 2023 Hyundai Palisade has fewer reports in those categories, so you'd be trading one set of weak spots for another.

Bottom line: these are different categories of vehicle. Pick based on what you actually need it for. We're showing the reliability data so you can factor in long-term ownership cost, not pick a winner.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2023 Hyundai Palisade
2023 Toyota Highlander
brakes
66 reports
moderate · ~$450
13 reports
severe · ~$450
visibility
59 reports
moderate · ~$350
No reports
seatbelts
46 reports
moderate · ~$500
No reports
powertrain
31 reports
moderate · ~$2,500
15 reports
moderate · ~$2,500
electrical
26 reports
severe · ~$850
12 reports
moderate · ~$850
body
No reports
28 reports
severe · ~$1,500
airbags
16 reports
moderate · ~$1,100
11 reports
severe · ~$1,100
suspension
20 reports
moderate · ~$900
No reports
steering
16 reports
moderate · ~$700
No reports
engine
No reports
10 reports
moderate · ~$3,100

Common questions

Which is more reliable, the 2023 Hyundai Palisade or the 2023 Toyota Highlander?

Based on the NHTSA data we track, the 2023 Toyota Highlander comes out ahead with a reliability score of 3.7 versus 3.4. The margin is narrow, so the verdict could shift if you weight specific categories differently or factor in your own use case.

What goes wrong more often on the 2023 Hyundai Palisade?

Compared to the 2023 Toyota Highlander, the 2023 Hyundai Palisade sees more reported issues in brakes and visibility. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.

What goes wrong more often on the 2023 Toyota Highlander?

Compared to the 2023 Hyundai Palisade, the 2023 Toyota Highlander has more complaints in body and engine. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.

Which has more recalls?

The 2023 Hyundai Palisade has more active recalls (2 vs 1). Total count is less important than severity, though — a vehicle with one critical recall and zero moderate ones is generally riskier than one with five moderate recalls.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $12,950 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. Verify each vehicle's federal record: 2023 Hyundai Palisade on NHTSA · 2023 Toyota Highlander on NHTSA. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. Some links on this page are affiliate links.
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