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Different vehicle classes · Different segments — choice depends on use case

2024 Ford Explorer vs 2024 Hyundai Palisade

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-06-08 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
2024 Ford Explorer versus 2024 Hyundai Palisade — different vehicles, different jobs

These two come from different segments, which makes a direct reliability comparison less meaningful than usual. Showing the data so you can see what each one is good at and where each one breaks down. The reliability scores (3.9 versus 3.4) reflect different testing populations and use patterns — don't treat them as apples-to-apples.

2024 Ford Explorer

3.9/5
Reliability score
16 complaints
4 recalls (0 critical)
$350 repair exposure
vs

2024 Hyundai Palisade

3.4/5
Reliability score
359 complaints
2 recalls (0 critical)
$12,800 repair exposure

Stories from the shop

These come from different vehicle segments, which means we're not declaring a winner here. The 2024 Ford Explorer scores 3.9; the 2024 Hyundai Palisade scores 3.4. Different testing populations, different driving patterns, different categories of failure. Use the data below to understand what each one is good at and what each one breaks.

Going with the 2024 Hyundai Palisade? Watch the brakes and seatbelts. The 2024 Ford Explorer has fewer reports in those categories, so you'd be trading one set of weak spots for another.

On the dollars-and-cents side, total repair exposure across the top problem areas runs 36.6x higher on the 2024 Hyundai Palisade. That's the number to keep in mind when you're pricing the deal — a $2,000 difference in purchase price disappears the first time you're staring at a transmission rebuild.

Bottom line: these are different categories of vehicle. Pick based on what you actually need it for. We're showing the reliability data so you can factor in long-term ownership cost, not pick a winner.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2024 Ford Explorer
2024 Hyundai Palisade
brakes
No reports
186 reports
moderate · ~$450
seatbelts
No reports
29 reports
moderate · ~$500
airbags
No reports
18 reports
severe · ~$1,100
suspension
No reports
17 reports
moderate · ~$900
visibility
3 reports
moderate · ~$350
9 reports
moderate · ~$350
steering
No reports
12 reports
severe · ~$700
body
No reports
8 reports
moderate · ~$1,500
cruise control
No reports
8 reports
moderate · ~$600

Common questions

Which is more reliable, the 2024 Ford Explorer or the 2024 Hyundai Palisade?

Based on the NHTSA data we track, the 2024 Ford Explorer comes out ahead with a reliability score of 3.9 versus 3.4. The margin is clear, so the verdict could shift if you weight specific categories differently or factor in your own use case.

What goes wrong more often on the 2024 Ford Explorer?

On the categories we tracked, the 2024 Ford Explorer doesn't show meaningfully more complaints than the 2024 Hyundai Palisade. Both have similar issue patterns.

What goes wrong more often on the 2024 Hyundai Palisade?

Compared to the 2024 Ford Explorer, the 2024 Hyundai Palisade has more complaints in brakes and seatbelts. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.

Which has more recalls?

The 2024 Ford Explorer has more active recalls (4 vs 2). Total count is less important than severity, though — a vehicle with one critical recall and zero moderate ones is generally riskier than one with five moderate recalls.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $12,800 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. Verify each vehicle's federal record: 2024 Ford Explorer on NHTSA · 2024 Hyundai Palisade on NHTSA. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. Some links on this page are affiliate links.
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