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ProblemsByVin MERCEDES-BENZ / STEERING
81 model-year entries · 2005–2022

Mercedes-Benz steering problems

1,073 owner complaints filed with NHTSA against Mercedes-Benz vehicles for steering issues. 2 active recall campaigns. See steering across all makes →

Complaints
1,073
Recalls
2
Year-models
81
Avg fix
$700
57crashes
5fires
44injuries
2fatalities

In the European service world, Mercedes-Benz steering failures land on our lifts with regularity. 1,073 complaints across 81 year-model entries (2005–2022) is consistent with what we move in parts orders. The pattern repeats across model years, which usually points to a shared component supplier rather than a single bad production batch. 2 fatality reports on file with NHTSA tied to this category on Mercedes-Benz vehicles. That elevates this from nuisance to safety-critical. Across the 460 complaints reporting odometer mileage, the median failure lands at about 75,773 miles. Independent-shop repair on this category runs around $700; dealer pricing tends to run thirty to forty percent higher on European brands. Steering does not have a graceful failure mode. Take any "unintended movement" complaints seriously and check for open recalls on the EPS module.

Worst-affected Mercedes-Benz model-years for steering Top 25 by complaint volume

1
2008 Mercedes-Benz C-Class
169 complaints · ~$700 moderate
2
2009 Mercedes-Benz C-Class
158 complaints · ~$700 moderate
3
2010 Mercedes-Benz C-Class
73 complaints · ~$700 severe
4
2013 Mercedes-Benz C-Class
47 complaints · ~$700 severe
5
2014 Mercedes-Benz C-Class
35 complaints · ~$700 severe
6
2011 Mercedes-Benz C-Class
35 complaints · ~$700 severe
7
2008 Mercedes-Benz GL-Class
35 complaints · ~$700 severe
8
2015 Mercedes-Benz C-Class
28 complaints · ~$700 severe
9
2014 Mercedes-Benz E-Class
27 complaints · ~$700 severe
10
2016 Mercedes-Benz C-Class
17 complaints · ~$700 severe
11
2017 Mercedes-Benz C-Class
15 complaints · ~$700 severe
12
2016 Mercedes-Benz GLE-Class
15 complaints · ~$700 severe
13
2012 Mercedes-Benz C-Class
15 complaints · ~$700 severe
14
2022 Mercedes-Benz GLC-Class
14 complaints · ~$700 severe
15
2017 Mercedes-Benz E-Class
14 complaints · ~$700 moderate
16
2018 Mercedes-Benz C-Class
13 complaints · ~$700 severe
17
2012 Mercedes-Benz E-Class
12 complaints · ~$700 moderate
18
2011 Mercedes-Benz E-Class
12 complaints · ~$700 moderate
19
2013 Mercedes-Benz E-Class
11 complaints · ~$700 severe
20
2008 Mercedes-Benz R-Class
11 complaints · ~$700 moderate
21
2006 Mercedes-Benz R-Class
10 complaints · ~$700 moderate
22
2016 Mercedes-Benz E-Class
9 complaints · ~$700 severe
23
2016 Mercedes-Benz Metris
9 complaints · ~$700 moderate
24
2010 Mercedes-Benz E-Class
9 complaints · ~$700 moderate
25
2007 Mercedes-Benz GL-Class
9 complaints · ~$700 severe

Active recalls — Mercedes-Benz steering 3 on file

severe NHTSA 19V489000 June 25, 2019 2019 Mercedes-Benz Metris

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles

An unexpected loss of power steering assist can increase the risk of crash.

Fix: DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
severe NHTSA 17V595000 September 22, 2017 2017 Mercedes-Benz Metris

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans

The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

Fix: DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
severe NHTSA 19V290000 April 10, 2019 2017 Mercedes-Benz Metris

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin

Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Fix: DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.

Common questions

How many Mercedes-Benz steering complaints are on file with NHTSA?

1,073 complaints across 81 model-year entries from 2005 to 2022. 2 active recall campaigns cover steering issues across the Mercedes-Benz lineup.

Which Mercedes-Benz model has the most steering complaints?

The 2008 Mercedes-Benz C-Class leads with 169 complaints in this category. Next: 2009 C-Class (158) and 2010 C-Class (73).

What does it cost to fix Mercedes-Benz steering problems?

Independent shops average $700 for steering repairs across the Mercedes-Benz lineup. Dealer pricing tends to run twenty to forty percent higher. Specific cost depends on the failure mode and parts availability.

Are there Mercedes-Benz steering recalls?

Yes — 3 active recall campaigns cover steering on Mercedes-Benz vehicles. Recall fixes are free regardless of mileage or warranty status. The list below shows current campaigns with their NHTSA numbers.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Editorial commentary written by Frank DeSantis, an independent contributor to ProblemsByVin and not affiliated with Mercedes-Benz. Severity ratings derive from reported crashes, fires, injuries, and fatalities on the NHTSA complaint and recall record. Repair cost averages reflect independent-shop pricing and may differ in your area.
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