This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
full bulletin at NHTSA ↗2007 Cadillac SRX visibility problems
severe Owners of the 2007 Cadillac SRX have filed 6 NHTSA complaints about the visibility at roughly $350 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See visibility across all vehicles →
Complaints
6
Recalls
0
Avg fix
$350
| Model year | visibility complaints |
|---|---|
| 2005 SRX | 6 |
| 2006 SRX | 3 |
| 2007 SRX (this page) | 6 |
| 2008 SRX | 8 |
| 2010 SRX | 4 |
| 2011 SRX | 16 |
2injuries
When does it fail?
Of the 6 visibility complaints filed for the 2007 Cadillac SRX, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
No new NHTSA visibility complaint has been filed on this vehicle in over 17 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering visibility on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
full bulletin at NHTSA ↗This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
full bulletin at NHTSA ↗This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
full bulletin at NHTSA ↗This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 3 most recent
Cadillac srx my 2007. Spontaneous shattering of ultra view sun/moon roof. No object has ever struck roof top. Driving 45 MPH on open road, south bound on gratiot ave. In chesterfield, mi. Relatively smooth road surface. Ambient temperature 36 degrees f, light rain. Interior temperature 70 degrees f. Vehicle mileage: 7800 flying shards of glass forced my sons to stop and remove loose…
While driving on interstate, cruise control set to 68 MPH., approximately 6:25 p.m., temperature in mid 60s, all windows rolled up, environmental set to 70, the ultraview sunroof of our 2007 Cadillac srx imploded into the passenger compartment. There were no vehicles in front of us, so no debris tossed up, wife and son received small cuts to face and arms, no medical attention required. No…
I was driving on tx highway146 on 11/21/2012, the morning before thanksgiving, the sun-roof suddenly exploded; it was as loud as a gun shot if not louder, the sound startled me that I veered out of my lane; luckily, there was no one else on the road. Even though I was shocked, no one was hurt. I don't think it is an isolated incident but Cadillac is not going to do anything about this unsafe…
Had visibility trouble with your 2007 Cadillac SRX?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the visibility problem on the 2007 Cadillac SRX?
It's a meaningful issue. 6 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $350.
At what mileage does the visibility typically fail?
Based on the 6 complaints filed, visibility issues most often appear around 66,187 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to visibility?
No active recalls currently cover visibility issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2007/Cadillac/SRX.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.