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moderate 27 complaints filed with NHTSA · avg repair $350 · see visibility across all vehicles →
Inoperative wipers under inclement weather conditions could cause impaired visibility increasing the risk of a crash.
The manufacturer has issued service bulletins covering visibility on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the geometry of the part. There is a feature on the assembly that is intended to provide clearance to the door handle, it may not provide enough clearance which could prevent the door handle from being installed.
full bulletin at NHTSA ↗This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the geometry of the part. There is a feature on the assembly that is intended to provide clearance to the door handle, it may not provide enough clearance which could prevent the door handle from being installed.
full bulletin at NHTSA ↗CRACKED WINDSHIELD DUE TO BEING HIT BY A FOREIGN OBJECT LIKE A STONE.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
Windshield wiper failures are the most frequent complaint. Owners describe wipers that stop working entirely during rain, leaving them unable to drive safely; wipers that activate on their own whenever the key turns on; and wipers that operate at only one speed or stall repeatedly. Several owners had their vehicles serviced under NHTSA recall 09V438000 (issued for this problem) yet failures continued immediately after—one owner reported wipers stuck upright after dealer service, another had them stall constantly post-repair. An independent shop identified the TIPM (Totally Integrated Power Module) as the root cause in at least one case, but Dodge refused to repair it under the recall.
Beyond wipers, owners report brake lights that extinguish repeatedly (some replaced multiple times under warranty with no permanent fix), driver-side door handles that snap in half, power windows that fail, and rear windows that stop working despite light use. One owner noted that after the dealer "fixed" a windshield wiper recall, they demanded $50 just to diagnose why the wipers still didn't work. Heater core failures (occurring twice on one vehicle) prevent defrosting and window defogging in winter, directly reducing visibility. A washer pump that freezes solid in cold weather below 20°F compounds winter safety problems. Dealers frequently claim they cannot diagnose intermittent electrical issues or state that repair costs and diagnostics are not covered, leaving owners stranded.
Wipers stop working entirely or fail to engage during rain, snow, or wet conditions. Owners report wipers stuck in various positions (upright, middle of windshield, park) and unresponsive to control inputs. One owner replaced the wiper motor but failure persisted.
When: Various mileages from as low as 1,600 to 183,000 miles; failures reported from 2010 through 2023
Symptoms owners cite: Wipers completely unresponsive; Wipers stuck in upright position; Wipers stuck mid-windshield; Wipers fail to engage in rain; No warning before failure
Repairs/costs cited: Motor replacement attempted without resolution (narrative #8); dealer reprogrammed computer with no fix confirmed (narrative #22); TIPM (Totally Integrated Power Module) identified by independent shop as underlying cause but Dodge refused coverage under recall (narrative #12)
Recalls/TSBs owners mention: NHTSA recall campaign 09V438000 issued; some repairs performed but failures continued post-recall; dealer charged $50–$155.63 diagnostic/repair fees despite recall; recall stated inspection <30 min, repair ~1 hour but dealers quoted 2 hours
Wipers operate sporadically—only one speed functional, stalling frequently, or requiring repeated switch cycling to engage. Failures occur both before and after recall service.
When: Throughout vehicle ownership; some instances within weeks of recall service
Symptoms owners cite: Wipers work intermittently since purchase; Operates on only one speed setting; Stalling and frequent interruptions; Requires repeated on/off cycling to work; Inconsistent function after recall repair
Repairs/costs cited: Dealer unable to diagnose or duplicate issue (narrative #9); local mechanic temporary fix that failed (narrative #1); recall relay replacement did not resolve (narrative #12)
Recalls/TSBs owners mention: Recall 09V438000 performed but did not resolve intermittent operation; dealer referred owner to NHTSA when no fix found (narrative #7)
Wipers turn on by themselves while vehicle is being driven or immediately upon key insertion, independent of user input. Some activate along with turn signals or other electrical functions.
When: After recall service; various mileages including 4 miles (new vehicle)
Symptoms owners cite: Wipers operate on their own as soon as key is turned on; Wipers activate constantly while driving; Wipers activate independently alongside turn signals; Wipers will not park (return to rest position); Acts as if wiper motor cannot reach park position
Repairs/costs cited: Multifunction switch, wiper switch, and wiper motor replaced without resolution (narrative #12); dealer performed recall relay replacement but wipers remained on; TIPM identified as root cause (narrative #12)
Recalls/TSBs owners mention: Recall 09V438000 completed for relays; Dodge refused further repair citing recall completion despite TIPM malfunction (narrative #12)
Brake lights extinguish repeatedly during ownership. Replaced multiple times under warranty but problem persists; occurs over extended time period (since 2007).
When: Documented since first year of ownership (2007); ongoing issue despite replacements
Symptoms owners cite: Brake lights go out continuously; Repeated failures despite multiple replacements
Repairs/costs cited: Replaced several times under warranty; dealership stated diagnostic test required to identify root cause, cost not disclosed
Recalls/TSBs owners mention: Extended warranty expired; dealership offered diagnostic testing only
Driver-side door handle snaps in half, rendering manual window exit impossible without unsafe workarounds. Rear windows stop working despite minimal use. Power window control switch snaps off.
When: At various points during ownership; driver handle failure and rear window failure both reported
Symptoms owners cite: Driver-side door handle snaps in half; Rear windows stop working with minimal use; Power window control button snaps off; Cannot safely exit vehicle without rolling down window
Repairs/costs cited: Driver-side window regulator replaced under warranty but deemed 'not covered' by dealership (narrative #2); parts replaced but root cause of multiple failures not addressed
Recalls/TSBs owners mention: Warranty denial despite failure during warranty period; dealer cited part not covered despite claim
Washer fluid pump does not activate in extreme cold (10–20°F), leaving no visibility improvement during winter weather. Resumes function only when temperatures exceed freezing.
When: During winter conditions; reported January 2010 in Columbus, Ohio
Symptoms owners cite: Washer pump non-functional below freezing; Limited or no visibility improvement in cold; Pump functions only above 32°F
Repairs/costs cited: No repair mentioned; owner noted washer fluid brand (RainX) in narrative
Heater core fails twice, preventing proper window defrosting in winter and moisture removal in cool conditions, significantly reducing visibility and creating safety hazard.
When: Multiple failures during vehicle ownership
Symptoms owners cite: Cannot defrost windows/windshield in winter; Cannot remove moisture during cooler weather; Heater core failure repeated (second failure)
Repairs/costs cited: Heater core replaced twice; no cost or further details provided
Both rearview mirrors exhibit blind spots. Reported in conjunction with ABS braking delay but context unclear whether design defect or separate electrical/mechanical issue.
When: Noted at 73,700 miles
Symptoms owners cite: Both rearview mirrors exhibit blind spot
Recalls/TSBs owners mention: Manufacturer notified but offered no assistance
Multiple electrical systems fail together: windshield wipers will not turn off, turn signals inoperative, and high beams do not work. Appears to be coordinated electrical/control module malfunction.
When: Not specified
Symptoms owners cite: Windshield wipers will not turn off; Turn signals do not work; High beams do not work
Recalls/TSBs owners mention: Chrysler/Dodge stated 'not a safety recall'
Synthesized from 27 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
It's a documented issue but not catastrophic. 27 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
Across the 17 complaints that reported odometer mileage, most visibility failures cluster between 25,313 and 110,000 miles, with the median around 69,400. A quarter of owners report trouble before 25,313; a quarter make it past 110,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover visibility issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.