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moderate 38 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
Of the 38 airbags complaints filed for the 2007 Dodge Sprinter, here's the actual mileage breakdown — failures cluster heaviest at 150,000+ mi.
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
Airbags accounts for 54% of every owner complaint on file for this vehicle — the dominant problem area across 5 categories tracked.
No new NHTSA airbags complaint has been filed on this vehicle in over 9 years — the issue may be aging out of the active population.
In the case of a crash with a trigger signal for the window bag module, it is possible that such a diffuser may crack at the beginning of the air bag activation increasing the risk of injury to the seat occupant.
The core issue here is recall execution failure, not an inherent airbag defect. Owners received official Takata recall notices (15V354000 for passenger, 16V077000 for driver) but encountered a cascading breakdown in the service chain.
Parts availability became a widespread barrier. From mid-2015 onward, dealers repeatedly told owners that replacement inflator parts were unavailable. Owners called dealerships multiple times, sometimes over several years, with no concrete timeline for receiving stock. One owner waited a month at a dealership only to learn the dealer needed an unavailable wiring harness instead.
Dealer refusal compounded the problem. Dodge dealers rejected work because Sprinters were discontinued from their lineup after 2007 (the vehicle was originally a Mercedes product). Chrysler and Mercedes dealerships also declined, citing lack of authorization or system access. Some dealerships claimed they lacked specialized tools for Sprinter work. One owner reported struggling for six months to find any dealer willing to help, despite multiple calls to the manufacturer's customer service line and attempts at reimbursement arrangements.
The 2007 Sprinter occupies an ownership gray zone: badged as Dodge but built by Mercedes. This ambiguity left owners stranded between two manufacturers with neither taking clear responsibility. One owner reported that after a dealer finally completed the driver-side recall repair, SRS error codes appeared and the dealer refused to address them. No actual airbag failures or deployments were reported across the 38 narratives.
Same Dodge Sprinter airbags reports on nearby years: 2008
Owners received recall notices (15V354000 for passenger side, 16V077000 for driver side, and others) but dealers repeatedly informed them that replacement inflator parts were not in stock. Many owners called multiple times over months to years with no parts availability, forcing them to postpone or abandon repair attempts.
When: From June 2015 onward; delays ranged from months to multiple years
Symptoms owners cite: Dealers reporting parts unavailable despite recall notice; VIN tool confirming parts not available; No estimated delivery dates provided; Both driver and passenger inflators sometimes unavailable sequentially
Codes mentioned: 15V354000, 16V077000, 15V312000, 17V478000
Repairs/costs cited: Owner #11 had vehicle at dealer for one month for passenger inflator replacement; dealer finally said they needed unavailable wiring harness instead. Owner #22 alleged Mercedes parts were cross-referenceable and in stock but not supplied by Chrysler.
Recalls/TSBs owners mention: Recall notices issued; manufacturer (Chrysler/FCA) acknowledged issue via customer assistance calls in some cases; some owners reported they would be called when parts arrived, but no confirmation of follow-up
Multiple owners reported that Dodge, Chrysler, and Mercedes dealerships refused to perform the airbag recall work. Dodge dealers cited that they do not service Sprinters (discontinued from Dodge lineup after 2007) or don't sell them; some claimed they lacked special tools.
When: Throughout recall period starting 2015
Symptoms owners cite: Dodge dealers stating they do not service Sprinters; Chrysler dealers unwilling to assist; Mercedes dealers unable or unwilling to access Dodge recall system; Dealerships claiming lack of special tools for Sprinter vans; One dealership stated it did not sell Dodge Sprinters and would not receive compensation
Repairs/costs cited: Owner #35 reported local Dodge dealership (Billion Dodge-Chrysler Jeep, Bozeman, MT) said they lacked tools for a Sprinter van. Owner #36 reported two local dealers sold their Sprinter tools and refused to complete work.
Recalls/TSBs owners mention: FCA customer service acknowledged the difficulty but offered no guaranteed solution; suggested some owners pursue repair at Mercedes dealership and apply for reimbursement without written guarantee
One owner reported that after a dealer completed the driver airbag recall repair, SRS (supplemental restraint system) error codes appeared. The dealer refused to diagnose or repair the codes.
When: After recall repair completion
Symptoms owners cite: SRS error codes present post-repair; Dealer refused to address codes
Codes mentioned: SRS error codes (unspecified)
Synthesized from 38 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
I have received three letters referring to recall: s14, r26 and r 49 dating back over one year. I have made several attempts to contact 2 different Dodge/ Chrysler dealerships and was always told they do not have the parts. The vehicle is made by Mercedes benz and the parts can be cross referenced to a Mercedes benz part number. The allegedly missing parts are in stock and Chrysler has no…
The contact owns a 2007 Dodge Sprinter. The contact received notification of NHTSA Campaign Number: 16V077000 (Air Bags) and 17V478000 (Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was made aware of the…
Tl* takata recall. The contact owns a 2007 Dodge sprinter. The contact received notification of NHTSA campaign number: 16v077000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Takata recall; manufacturer is unable to remedy safety recall. No incidents have occurred. Local Dodge dealership is unable to replace takata airbags because they do not "have the tools for a sprinter van". They are not helpful in arriving at a solution. Dealership is billion Dodge-Chrysler Jeep in bozeman, mt 406-556-9076
Tl* takata recall. The contact owns a 2007 Dodge sprinter. The contact received notification of NHTSA campaign number: 16v077000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not…
Tl* takata recall. The contact owns a 2007 Dodge sprinter. The contact received notification of NHTSA campaign numbers: 15v354000 (air bags) and 16v077000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a…
2007 Dodge sprinter. Consumer writes in regards to driver airbag module safety recall. *ld the consumer stated after the dealer completed the recall, there were SRS error codes present that they refused to repair. Upated 11/07/2017*js
Tl* the contact owns a 2007 Dodge sprinter. The contact received notification of NHTSA campaign number: 15v354000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall I was notified of an s14 recall some time ago I then called the dealer (duluth Dodge) to take care of the recall. My information was taken down & I was told that they would call when parts were available. I have since received a r49 recall & upon calling the dealer I was told parts were not available & that I should call back in a couple of weeks. I was told that Chrysler would…
Tl* the contact owns a 2007 Dodge sprinter 2500. The contact received notification of NHTSA campaign number: 15v354000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 2/23/2016*js…
It's a documented issue but not catastrophic. 38 complaints have been filed. Repairs average $1,100 and most owners catch it before it causes a breakdown.
Based on the 38 complaints filed, airbags issues most often appear around 110,780 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover airbags issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.