Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
full bulletin at NHTSA ↗2007 Hyundai Entourage body problems
severe 27 complaints filed with NHTSA · avg repair $1,500 · see body across all vehicles →
Failure mileage
Complaints
27
Recalls
0
Avg fix
$1,500
2crashes
1injury
When does it fail?
Of the 27 body complaints filed for the 2007 Hyundai Entourage, here's the actual mileage breakdown — failures cluster heaviest at 75,000-100,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Owners have filed 27 body complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
No new NHTSA body complaint has been filed on this vehicle in over 11 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering body on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
HYUNDAI: POWER SLIDING DOOR REMOTE CONTROLLER MOTOR REPLACEMENT PROCEDURE. THE SLIDING SIDE DOOR(S) ON SOME VEHICLES EQUIPPED WITH THE POWER SLIDING DOORS (PSD) OPTION MAY NOT OPEN WHEN USING THE DOOR HANDLE, THE CENTER PILLAR SWITCH, THE OVERHEAD CONSOLE SWITCH OR THE KEYLESS TRANSMITTER (THE DOOR(S) CAN STILL BE OPERATED MANUALLY).
full bulletin at NHTSA ↗HYUNDAI: POWER SLIDING DOOR (PSD) CONTROL MODULE REPLACEMENT. SOME MODELS MAY EXHIBIT A CONDITION WHERE A PSD REOPENS APPROXIMATELY 6 IN. FROM LATCH AREA WHILE CLOSING.
full bulletin at NHTSA ↗POWER TAILGATE SENSOR STRIP RE-ATTACHMENT. CONSUMER MAY COMPLAIN THAT THE TAILGATE WILL NOT SHUT PROPERLY.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners of 2007 Hyundai Entourages report multiple serious body failures. Power sliding doors—both driver and passenger side—frequently fail to latch, lock, or stay closed, either in power or manual mode. Doors pop open while driving, reopen seconds after closing, or refuse to close altogether. Some owners had doors replaced five or more times under warranty with no lasting fix. One owner reported the passenger slider opened at 65 mph on the highway. Manual operation is often difficult or grinds, and children cannot safely operate doors when the power system fails. Multiple owners cite a technical service bulletin (TSB) related to door failures.
Hood latches fail unexpectedly while driving at highway speeds (25–65 mph), causing hoods to flip open and shatter windshields, completely blocking driver vision. One owner reported this happened twice within two weeks. Closing and re-latching damaged hoods requires wrenches and force.
Rear door handles snap off during normal operation with no excess force. One owner's windshield wiper assembly also snapped off while driving.
One owner reported the van lunged forward uncontrollably in the driveway after pressing a mirror button; a mechanic attributed this to garage-door-opener interference with the van's electronics. Another reported sudden uncontrolled acceleration at a gas station while braking hard.
A second-row door swings shut rapidly when windows are down, posing crushing hazard to hands and small children's heads on inclines or level ground. One owner reports a console chrome plate reflects sunlight into the driver's eyes.
Same Hyundai Entourage body reports on nearby years: 2008
Failure modes owners describe
Power sliding door failure to latch and secure
Driver and passenger side power sliding doors fail to latch or lock in either power or manual mode. Doors pop open while driving, spontaneously reopen after closing, or refuse to close at all. Power motors burn out or stop working. Some doors rebound open during closing attempt rather than latching shut.
When: Reported from as early as 30,000 miles; failures persist throughout vehicle life. One owner reported failures starting shortly after bumper-to-bumper warranty expired (around 5 years).
Symptoms owners cite: Door will not stay closed even when vehicle is moving; Door reopens 2 seconds after closing (manual or electric); Door opens spontaneously while parked or driving; Power button and key fob ineffective; door remains unlatched; Difficult or impossible to close manually; grinding noise when forced; Door safety lights drain battery while door sits unlatched; Alarm sounds during closing attempts
Repairs/costs cited: Dealer replaced latch assemblies and door motors; some vehicles required 5+ replacement attempts with no permanent fix. One owner had door assembly replaced over 10 times. Hyundai denies warranty coverage for repeat failures (e.g., claimed maintenance issue after 5 months). Computer module replacement attempted in at least one case without success.
Recalls/TSBs owners mention: Technical Service Bulletin (TSB) cited by dealers. No recall mentioned by owners for this specific failure. Hyundai production of Entourage stopped after 2 years; one owner suspects design flaw led to discontinuation. Warranty denied for repeat failures on trips outside U.S.
Hood latch failure
Hood latches fail unexpectedly while driving, causing hood to flip open without warning, strike windshield, and completely obstruct driver vision. One occurrence happened twice in two weeks. Damaged hood becomes difficult to close and re-latch.
When: At highway speeds: one at 60 mph on interstate, one at 56–57 mph on state route, one at 40–43 mph on local highway. One at 25 mph on secondary road. One owner's hood flew open multiple times over months.
Symptoms owners cite: Hood suddenly pops or flies open during normal driving; Windshield shattered or crushed when hood strikes it; Complete loss of forward vision; Hood hydraulic lift arm broken; Hood bent out of shape, difficult to close, detached from support arms
Repairs/costs cited: Wrecker driver needed large wrench to adjust latch to secure hood. Owner loosened hinge bolts and strapped hood down. Damaged windshields and hydraulic arms require replacement.
Recalls/TSBs owners mention: Hood latch was recalled prior to at least one failure; owner was unaware. Hyundai refused to assist with transport to dealership and claimed responsibility only for latch, not secondary damage (windshield, hydraulic arm).
Rear door handle brittle fracture
Both rear door handles snap off during normal, light-force operation. Windshield wiper assembly also snapped off, resulting in loss of wiper during highway driving.
When: Occurrence not associated with high mileage; one owner reported handles broke when stationary during normal opening attempt.
Symptoms owners cite: Rear door handles break in hand with no excess force applied; Windshield wiper assembly snaps off without trauma; Wiper lost while driving on highway
Repairs/costs cited: Owner characterized as cheaply made components.
Uncontrolled acceleration in driveway and at fuel stop
Van lunged forward at full throttle in driveway after owner pressed mirror button. Driver pressed brake with full force but vehicle accelerated through garage door, destroying interior items. Second incident: van accelerated uncontrollably while stopped at gas pump despite driver holding brake pedal with both feet; owner's husband shut off ignition.
When: First incident: driveway entrance, vehicle moving slowly. Second incident: fuel stop, vehicle was stationary then accelerated.
Symptoms owners cite: Van lunges forward with sudden full acceleration; Brake pedal does not stop acceleration; Foot felt like it went through brake floor with applied force
Repairs/costs cited: Owner's mechanic suggested garage-door-opener interference with vehicle electronics may have triggered first incident.
Second-row door swing-shut hazard
Second-row doors swing shut rapidly when second-row windows are rolled down. Door rebounds and slams shut with force sufficient to crush hand or small child's head. Hazard is more pronounced on inclines but occurs on level ground as well.
When: Occurs when second-row windows are down and doors are opened.
Symptoms owners cite: Door rapidly swings and rebounds shut; Door closes with force capable of crushing hand or child's head; Risk of serious injury on inclines or level ground
Recalls/TSBs owners mention: Dealership and manufacturer contacted but provided no resolution.
Synthesized from 27 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 5 most recent
Driver side sliding door opened spontaneously and would not stay closed. It didn't matter which button I tried (driver control, door jam, or key fob), door would not stay closed. I powered it closed to drive to dealer - stopping several more times to re-power it closed on the way. Part had to be ordered, so I repeated the above to return home. I was concerned about the safety lighting on the…
The passenger rear (slider) door fails to latch closed, either in power-assist or non-power-assist mode. As a result, the door may open spontaneously while parked or while driving. The motorized door's control protocols cause the door to open fully after the failure to latch is detected. If the latch electronic actuator fails, there is no access to manually close the latch while the door is in…
When the sliding door is closed it pops open again about 2 seconds after closing. This happens when the door is closed either manually or electrically. Vehicle is stationary when this happens.
Issue: malfunctioning passenger side sliding door on my 2007 Hyundai entourage. The door occasionally does not shut properly when closing the door (while in the power mode). The Hyundai dealership has tried to replace a computer module on one visit and the latch assembly on another visit. The first visit they indicated they could not duplicate the problem, so they did not do anything. Please…
As I ramped on to a busy interstate, the front hood latch gave way. The hood flipped up smashing my windshield and blocking all front vision. I was able to get over to the shoulder without getting hit by another vehicle. I was going about 60 MPH when the hood latch gave way. About two weeks ago, same thing: the front hood latch gave way, but that time I was going only about 25 MPH as I slowed…
Had body trouble with your 2007 Hyundai Entourage?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the body problem on the 2007 Hyundai Entourage?
It's a meaningful issue. 27 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,500.
At what mileage does the body typically fail?
Across the 23 complaints that reported odometer mileage, most body failures cluster between 35,800 and 92,122 miles, with the median around 59,000. A quarter of owners report trouble before 35,800; a quarter make it past 92,122. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $1,500 for body repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to body?
No active recalls currently cover body issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2007/Hyundai/Entourage.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.