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ProblemsByVin Index / 2008-KIA-SORENTO / COMPLAINTS
Full complaint record · NHTSA

2008 Kia Sorento owner complaints

215 complaints filed with NHTSA on this vehicle , including 4 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

airbags 9 complaints shown

61 total in this category · critical · avg repair $1,100 · see airbags cluster analysis →
12/26/2012 50,500 mi Crash ODI #10490126.0

Tl* the contact owns a 2008 Kia sorrento. The contact stated that while driving 55 MPH in snowy weather, he attempted to avoid crashing into another vehicle and swerved off the roadway. The contact traveled over a grassy area before crashing into a tree. The air bags failed to deploy and the vehicle was destroyed. The contact struck her head on the windshield but was not transported to the hospital. The police were notified and a police report was filed. The vehicle was towed to a salvage yard. The manufacturer was not notified of the failure. The VIN was unavailable. The failure mileage was 50,500.

12/18/2011 42,000 mi ODI #10440321.0

1. A whining noise developed around 40k and progressively got worse. Was told the differential needed to be replaced. Come to find out it was a faulty bearing. 2. Passenger side seat airbag lights come on for no reason stating that airbags are off even when there is an adult passenger in the seat 3. Sudden loss of power and car is literally not able to accelerate, due to sensor that controls accelerator, happened twice before being replaced. *tr

12/03/2015 180,000 mi ODI #10808244.0

Tl* the contact owns a 2008 Kia sorento. While driving 60 MPH, the ESC, passenger side air bag, and motor light illuminated before the vehicle lost power. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 11v473000 (air bags). The manufacturer was notified of the failure. The aproximate failure mileage was 180,000.

11/27/2009 2,720 mi ODI #10293733.0

We purchased a 2008 Kia sorento from Kia of bradley, illinois, last november. The front passenger air bag light signals that the air bag is off, even though somebody is sitting in the seat. As I understand it, then, that if you were in a front end accident and the light is stating the air bag is off, it will not deploy. We have complained numerous times to Kia of bradley, talked with the regional manger, and his boss and their stand is that my wife is sitting wrong in the seat. I don't buy this. There was a recall, we took it in to be fixed, that did not help. Also, the front passenger seat was replaced and that did not help either. They did all this work but continue to maintain that my wife is sitting in the seat incorrectly. *tr

11/21/2010 25,000 mi 1 injury ODI #10366985.0

2008 Kia sorento airbag deployment while the vehicle was parked. 38 y w/f sitting in driver's seat, vehicle not running and no one was around vehicle. Airbag deployed striking female on left side causing injury to abdomen, arm, shoulder and face. According to Kia computer malfunction caused problem. Glad she was waiting on other son to leave church. Kia's solution is to replaced airbag system. Vehicle still under warranty. Events female sat in driver's seat. Consequences moderate injury, disoriented unable to remember which child was in the back seat she was talking to at the time. Official medical visit at urgent care the next morning. X-rays and cat scan. Severe consequences could have been death if it happened 5-10 minutes later going down road. What has been done? I have been informed

11/17/2016 125,000 mi ODI #10926748.0

Tl* the contact owns a 2008 Kia sorento. The contact stated that the air bag warning indicator illuminated. The vehicle's passenger alert system, which informs when the seat was occupied, remained activated. The contact took the vehicle to the dealer where it was diagnosed that the air bag sensor module needed to be replaced. The vehicle was not repaired. The manufacturer stated that the vehicle was not included in a recall. The approximate failure mileage was 125,000.

11/13/2015 72,000 mi ODI #10790206.0

Air bag light came on in dashboard after starting the car and stayed on, also light stating passenger airbag is off goes on an off. Took the vehicle to the dealers back on 8/9/12 for passenger airbag light, supposedly it was repaired but still happening. Took vehicle to dealer for air bag light in dash was advised b1448 ocs, passenger bottom seat would need to be replaced which would cost $2219.34. Informed dealer choosing not to have repaired, feel it should be covered under recall 11v473000, they stated my vehicle is not part of recall

11/12/2008 ODI #10248575.0

I have 2008 Kia sorento. On the evening I bought the car, I was sitting in the passenger side and the airbag light came on stating that the airbag was off. I have taken it to the dealership and they said there is a nationwide backorder for the part and not to allow anyone to sit in the front seat. This was a month ago they still cannot get the part. I will be taking it to the dealership this friday to see if they can reset the computer. They said they have had alot of complaints on this problem. *tr

11/10/2011 31,700 mi ODI #10435183.0

Tl* the contact owns a 2008 Kia sorento. The contact stated that the passenger side air bag off warning light illuminated intermittently. The dealer advised the contact that the vehicle was operating as designed. The manufacturer was contacted and a complaint was filed. The contact was also advised to take the vehicle to another dealer for a second opinion. The vehicle was not repaired. The failure and the current mileage was 31,700.

other 3 complaints shown

12/30/2018 100,143 mi ODI #11164070.0

All door handles have fallen off it's going to be $250.00 to have one fixed. I am not able at this time to have a malfunction fixed! It is not vandalism of any kind! It's a defective part! The auto repair place said to look into recalls! I need this problem fixed! No car I have owned has ever had this problem but this one!

11/09/2021 181,000 mi Fire ODI #11439851.0

The contact owns a 2008 Kia Sorento. The contact stated that while operating the vehicle a burning odor and smoke were present inside the cabin of the vehicle. Also, the engine had stalled while driving and the vehicle would not properly accelerate while driving on inclined roads. The cause of the failures was not yet determined. The contact indicated that the failures began after the vehicle was serviced under the NHTSA Campaign Number: 20v088000 (Electrical System, service brakes) which involved a fire hazard. The local dealer was informed of the failures. The manufacturer was not yet contacted. The failure mileage was 181,000.

11/09/2015 70,000 mi ODI #10789143.0

I've owned this vehicle for less than a year and have observed several affected parts that present significant safety issues and substantial concerns to my overall welfare. Most alarming is the vehicle loses power during operation either in and inability to accelerate or the complete loss of power while merging or driving with the flow of traffic on the highways and intestates. The ESC and check engine lights comes on intermittently and remain on until engine is turned off. The dash panel lights flickers off/on when brake pedal is engaged. The back drivers brake light goes out sporadically. In the event that there is a need to cut the head lights or windshield wipers on while the car is in motion, there is a complete loss of power or acceleration and the car will slow to a complete stop in

brakes 2 complaints shown

14 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/14/2011 59,200 mi ODI #10439854.0

I have no rear brake light. The ESC off light comes on in the dash. I can turn on the cruise control but I can't set a speed for cruise control. I have a remote starter that has a safety switch when the brake is pressed turns the remote starter off that isn't working correctly cause there is no signal that the brake has been pressed. *tr

11/30/2020 ODI #11377106.0

Tl* the contact owns a 2008 Kia sorento. The contact received notification of NHTSA campaign number: 20v088000 (electrical system, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called gossett Kia south (2680 mt moriah rd, memphis, tn 38115;(901) 328-8173) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

electrical 2 complaints shown

24 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/12/2021 ODI #11443506.0

Even after having the ESC and relay box replaced the vehicle has become much worse. It's shuts down my accelerator pedal and won't move I have to shut it off completely for it to reset its extremely unsafe and is now affecting my job. And the ability to take car of my son. And Kia wants to charge me $200 plus for a diagnosis when it clearly keeps shutting down the vehicle and the esc off light is on. I even replaced the accelerator pedal assembly $180 and it did not fix the problem please help. Also this has been an on going issue since August 2020 and even after running diagnostic on it. I keep getting the run around from everyone stating a different issue each time.

11/28/2010 43,000 mi ODI #10368017.0

Dash lighting problem on 2008b Kia sorento. When control knob on turn signal switch is rotated for night lighting of dash lights, the dash lights go out, blowing a fuse. Possible short is system somewhere. Unable to trace at canadian Kia dealership without paying $90.00/hr fee which could take many hours. *tr

engine 2 complaints shown

17 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/12/2017 31,970 mi ODI #11054151.0

Tl* the contact owns a 2008 Kia sorento. While driving various speeds, the check engine indicator illuminated on the instrument panel and the vehicle went into limp mode. The contact drove the vehicle to shawnee mission Kia (7591 shawnee mission, ks 66202), but they could not repair the failure. The contact experienced the same failure six years ago. The manufacturer was contacted and was unable to assist. The failure mileage was 31,970. The VIN was unavailable.

12/10/2008 4,000 mi Fire ODI #10251440.0

My 22 yr son. Was driving a Kia sorento, at highway speed on 11/27/08 on I-10 w in houston, tx, just east of loop 610. The vehicle was a rental from enterprise rental car and had ca. 4000 miles on the odometer. My son reports hearing a loud boom from the engine compartment and immediately noticed smoke coming from the dashboard vents. He immediately pulled the vehicle over to the median shoulder and exited the vehicle, noticing dark smoke coming from the hood, then flames. He promptly called 911. The operator said she had his vehicle fire on the overhead highway camera. My son is a culinary student and rapidly retrieved his valuable knife roll from the rear seat floorboard, but was unable to get anything else from the vehicle because of the heat and smoke. He says the fd arrived wit

lighting 2 complaints shown

8 total in this category · moderate · avg repair $250 · see lighting cluster analysis →
11/30/2020 153,100 mi ODI #11377119.0

Driver side airbag light remains on, passenger side seems operational. In motion on highway, during the same trip interior lights, except manual push lights and dashboard, do not automatically turn on

11/19/2014 72,000 mi ODI #10659395.0

Dim lights both quit at the same time in early morning (dark) driving. *tr

Showing 300 of 215 total complaints. The full federal record is available at nhtsa.gov/vehicle/2008/Kia/Sorento#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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