2009 Chevrolet Suburban owner complaints

Received notice july 2016 that I would be contacted. Never was so I called allen GMC told them about my recall , made and appointment and drove down met with service advisor steve wacker. He said I cannot fix this as I have no parts. I called 800 222-1020 talked to yvonne and gave her all my info. She put me on hold and burt picked up and I had to give him all the information again. Both these people were in the philippines and said they could not transfer me to a decision maker. Funny how the suits all hide behind these cust serv people. I asked steve and burt how they would feel about putting their wife or child in that seat with the possibility the air bag could kill them as it has others. I asked for a car to drive like Honda has done with their customers. Just a bunch of happy talk at

Tl* takata recall. The contact owns a 2009 Chevrolet suburban. The contact received notification of NHTSA campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called leson Chevrolet at (504) 366-4381 (1501 westbank expy, harvey, la 70058) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact stated that the air bag indicator illuminated. The failure mileage was unknown. VIN tool confirms parts not available/parts distribution disconnect.

The airbag light will not turn off and there is nothing wrong with the vehicle.

Tl* takata recall. The contact owns a 2009 Chevrolet suburban. The contact received notification of NHTSA campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I received a notification by mail that the front passenger airbag and that it needs to be replaced. I have not been contact per by the dealer to schedule a replacement/ repair as it seems parts are not available. This is almost 4 months after the recall notice.

Owners are convinced that a cracked dashboard could compound the severity of a the vehicle dash is damaged I am stating that it could shatter into pieces upon airbag deployment and send shards of dashboard flying at both the driver and their passengers. The shards could also lacerate the airbags and render them useless. My dash has cracked and separated with no additional stress from vehicle occupants. This damage happens as the vehicle is parked the sun weakens the material,then as the vehicle is driven it creates stress cracks. Moreover any dash related repair will further damage the dash. For example this is one of the reasons gm has been so resistant to a takata air bag recall knowing that it will likely require the entire dashboard to be replaced.

Takata recall- I have now called my local gm Chevy dealer dealer monthly since the takata recall has come out and they have refused to replace the airbags. They site that they do not have any to replace them with. My response has been, I have 4 children that I drive daily and god forbid but if I were to get in an accident and the airbags deployed and we found out then that they were defective. It may be too late and the injuries sustained be life threatening. There is no reason we need should have to wait till something bad happens when this is a simple fix. I need my airbags replaced asap and need to know how to make this happen. I even received a letter in the mail that states contact your local dealership and schedule your free repair. This is absolutely asinine that my airbags have n

Takata recall - I object to gm filing a petition for inconsequentiality. Gm's own website states"the propellant in some types of takata airbag inflators can degrade over time, especially after long term exposure in hot and humid regions. If the propellant degrades to a certain level, the inflators may rupture during deployment, causing serious or fatal injuries." as the vehicle has been located in southeast florida since I purchased it new, it has been subject to both heat and humidity nearly continually since original purchase. Gm and takata should not be able to avoid the responsibility to restore my vehicle to a safe condition.

On three (3) separate occasions in the past year, the vehicle enters what appears to be an "electrical system reset" of sorts. This has occurred on long distance trips during operation at highway speeds. The entire electrical system will suddenly power off and on repeatedly, the electric door locks will unlock and relock, the engine will lose power (quite scary at highway speeds) and the vehicle must be removed from the road, powered down, let sit idle for 5-10 minutes and then can be restarted to a normal operating condition. It is almost as if the computer system is resetting itself while the vehicle is in operation and moving. This has happened three (3) times in the past year - all on long trips - march, july, and november. The most recent, instance occurred about three hours into a

Dash on suburban has developed multiple cracks that could pose a safety issue in the event an airbag may fire.

I was driving on the highway with no ice or adverse weather conditions. While driving my 2009 Chevrolet suburban, the computer flashed the stabilitrak is disabled and the engine is powering down. I was driving 75 miles per hour in rush hour traffic and all the cars around me had to slam on their brakes and go up on to the median to avoid me. My engine seized up and the car was motionless. This is highly dangerous and I could have been killed. *tr

Dashboard is slowly but surely cracking and falling apart on my top of the line ltz. One large crack creeping from the window to the steering wheel and a large piece cracked and fell out near the corner of the passenger side airbag. My dashboard is now vibrating heavily.

Vehicle continues to have random electrical problems after adding new grounds, new alternator, new battery, checking contacts. It's been at 4 repair shops including a Chevy dealer and continues to have problems. Doors cycle on lock/unlock, lights cycle dimming, ABS and other indicator lights come on, lose acceleration and vehicle stalls and dies. Seems to happen more frequently in cold weather and after a 'rest' may or may not start no rhyme or reason. Has baffled mechanics for over 2 years. Pls help.

Driving down a road and shut off will not start aga

Driving for a few weeks on more got up one morning and it would not s started keep cranking turn it over there wouldn't started

Excessive oil consumption. Vehicle use 2 quarts of oil every 3000 miles. This is a know manufacturer defect but yet they are making me pay for the repairs.

Excessive oil consumption is a problem affecting a lot of people with this model in 2009-2010. Chevy needs to issue the recall and address their problem. Very sad and frustrating.

When I bought this vehicle in january, 2019, it had a small crack across the middle of the dashboard. Now the crack has expanded and the whole dashboard is loose and bounces around while driving the vehicle.

Case no. 1-4061367 reported to gm customer communication center on 18/11/2009 "steering vibration" while driving above 100 km/h'. According to gm dealer services department confirmed verbally 'acceptable vibration'. Chevrolet has not responded to a complaint case no. 1-4061367 reported to gm customer communication center on 11/18/2009 and none of my presented questions and investigation/documentation requests were addressed. *tr

The contact owns a 2009 Chevrolet Suburban. The contact stated that the vehicle intermittently failed to start after multiple attempts without warning. The contact replaced the ignition switch and the fuel pump; however, the failure persisted. The contact then used a code reader that determined that the Engine Control Module (ECM) was not giving a signal to the fuel pump. The contact made additional repairs to the vehicle, but the failure persisted. The vehicle was taken to the dealer, and he was given an estimate for the repair. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 09V154000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed him that his vehicle was not included in the recall. The vehicle was not repaired. The failure