This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
full bulletin at NHTSA ↗2009 Chevrolet Traverse airbags problems
severe 22 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
When does it fail?
Of the 22 airbags complaints filed for the 2009 Chevrolet Traverse, here's the actual mileage breakdown — failures cluster heaviest at 50,000-75,000 mi.
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
No new NHTSA airbags complaint has been filed on this vehicle in over 8 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This technical bulletin provides a procedure to complete a terminal replacement or connector re connection to correct a condition of Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set (Inspect and Replace Connector Position Assurance (CPA) Retainer)
full bulletin at NHTSA ↗This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
full bulletin at NHTSA ↗15536 - SPECIAL COVERAGE. CERTAIN 2008 2013 BUICK ENCLAVE, 2008-2013 GMC ACADIA, 2008-2010 SATURN OUTLOOK, AND 2009-2013 CHEVROLET TRAVERSE VEHICLES WERE RECALLED TO ADDRESS CORROSION AND/OR LOOSE CRIMPS IN THE DRIVER AND PASSENGER-SEAT MOUNTED SIDE-IMPACT AIRBAG (SIAB) WIRING-HARNESS CONNECTORS, WHICH COULD CAUSE AN INCREASE IN RESISTANCE THAT MAY DISABLE THE SIAB, FRONT-CENTER AIRBAG, IF EQUIPPED, AND SEAT-BELT PRETENSIONERS. GM HAS RECEIVED REPORTS THAT, IN SOME CASES, THE REQUIRED REPAIR MAY HAVE BEEN INCORRECTLY PERFORMED BY THE DEALER SERVICE TECHNICIAN. THE GM RECALL NUMBER WAS N14030 (GFPE NUMBER N-140030) NHTSA RECALL 14V118. DEALERS ARE TO REMOVE THE SECTION OF THE WIRE WITH THE
full bulletin at NHTSA ↗BUICK/GMC/SATURN/CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME VEHICLES ARE EXPERIENCING, ON DRIVER AND PASSENGER SEAT MOUNTED SIDE IMPACT AIRBAG (SIAB) WIRING HARNESS CONNECTORS, LOOSE OR CORRODED CRIMPS, THAT IS CAUSING RESISTANCE THAT CAN DISABLE FRONT CENTER AIRBAG AND SEAT BELT PRETENSIONERS. MODEL 2008-13 ENCLAVE, OUTLOOK, TRAVERSE, ACADIA.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners report a persistent pattern of air bag system faults across the 2009 Traverse. The most common complaint is the service air bag warning light illuminating and staying on, traced to SDM (Sensing and Diagnostic Module) communication loss, loose harness connections, or blown fuses. Dealer diagnostics show varying root causes, and repair costs run $100 to nearly $1,000. One critical issue: several owners describe the light as a recurring problem even after a 2014 recall repair was performed, suggesting the fix did not fully resolve the underlying defect.
Beyond the warning light, owners report actual air bag system failures in crashes. Multiple owners describe frontal impacts at speeds between 15 and 55 mph where air bags did not deploy, leaving them injured (fractured sternum, concussion, back injuries). One owner reported a driver side air bag deploying without warning at 5 mph, striking them in the face and causing a secondary crash.
Passenger seat occupancy sensors also fail, disabling all passenger restraints. Owners report being quoted $700 for replacement and denied warranty coverage.
Compounding these issues, owners note that recall parts for the air bag harness remained unavailable at dealers for three months or longer, leaving vehicles with known defects unrepaired despite recall notices issued.
Same Chevrolet Traverse airbags reports on nearby years: 2010 · 2011 · 2012
Failure modes owners describe
Service airbag warning light - SDM module communication loss
Instrument cluster displays red 'Service Air Bag' warning light that stays on continuously or comes on intermittently. Diagnostic testing reveals no communication with the Sensing and Diagnostic Module (SDM).
When: 44,339 miles; intermittent onset varying by vehicle
Symptoms owners cite: Red air bag service light on dashboard stays on when car running; Light comes on intermittently while driving town and highway; No communication with SDM module detected by dealer diagnostic
Codes mentioned: SDM communication fault
Repairs/costs cited: Dealers estimated $600 for diagnostic check and $980.80 for SDM replacement; some owners report later light turned off with no explanation; one owner replaced air bag harness after 2014 recall already completed on same vehicle, suggesting recurring issue
Recalls/TSBs owners mention: 2014 recall program (NHTSA 14V118000) addressed air bag harness; however, same symptoms recurred post-repair on at least one vehicle
Loose air bag harness wiring connections
Connection points in air bag wiring harness loosen over time, causing intermittent service air bag light and stored diagnostic trouble codes. Wiring resistance changes signal false fault to control module.
When: Intermittent, varying mileage; occurred post-2014 recall repair
Symptoms owners cite: Service air bag DIC message appears intermittently; Dashboard air bag warning icon comes on intermittently then stays on; Connection points loosen causing variable circuit resistance; Same symptoms recurred after 2014 recall repair completed
Codes mentioned: Air bag harness fault code
Repairs/costs cited: Dealer recommended air bag harness replacement requiring 3 hours labor plus harness cost; one owner already had 2014 recall repair for same issue but symptoms returned
Recalls/TSBs owners mention: 2014 recall program (NHTSA 14V118000) for air bag harness defect; parts unavailable at some dealers for extended periods (three months reported at one location)
Passenger seat occupancy sensor failure
Faulty sensor embedded in passenger seat fails to detect occupant presence, disabling all passenger-side restraints and air bags. Service air bag light illuminates as result.
When: Varying mileage; one report at unspecified mileage
Symptoms owners cite: Service air bag light comes on; Passenger air bag indicator shows off; Passenger restraints and air bags do not operate; System does not detect passenger present in seat
Codes mentioned: Passenger occupancy sensor fault
Repairs/costs cited: Dealer quoted $700 for sensor repair buried deep within passenger seat; owner reports Chevrolet refused to perform warranty repair
Service air bag light with blown fuse
Service air bag warning light illuminates on dashboard along with service indicator message. Dealer diagnosis attributed to blown fuse in air bag circuit.
When: Approximately 44,000 miles; recurring same issue approximately 2.5 months later
Symptoms owners cite: Service air bag indicator on dashboard; Service air bag light comes on; Passenger air bag indicator shows off
Codes mentioned: Air bag fuse fault
Repairs/costs cited: Dealer charged $107 to replace fuse on June 10, 2013; same issue recurred August 19, 2013 (approximately 10 weeks later); Chevrolet customer service via OnStar stated no known problem history
Recalls/TSBs owners mention: OnStar representative indicated no problematic vehicle model history
Front passenger air bag wiring crossed
Air bag wires on front passenger side become crossed or tangled, causing service air bag warning light to illuminate while driving.
When: 32,000 miles
Symptoms owners cite: Air bag warning light illuminates while driving at 40 mph; Crossed air bag wires detected on front passenger side
Codes mentioned: Passenger air bag wiring fault
Repairs/costs cited: Dealer untangled crossed wires to repair; failure recurred after repair completion
Air bag non-deployment in frontal crash
Driver or passenger air bags fail to deploy during frontal crash impacts at low speed, leaving occupants unprotected. Multiple crash scenarios reported with no air bag activation.
When: 30,000 to 48,000 miles at time of crash
Symptoms owners cite: Air bags do not deploy in 35 mph frontal impact into rear of another vehicle; Air bags do not deploy in 15 mph side-impact crash; Air bags do not deploy in 55 mph highway barrier crash; Seat belts also failed to lock in at least one crash
Repairs/costs cited: Vehicles were not repaired; one was destroyed and towed to salvage; one was towed but status unknown
Recalls/TSBs owners mention: Manufacturer stated they would investigate seat belt in one case; not made aware in other cases
Unintended air bag deployment
Driver side air bag deploys without warning during low-speed driving, striking the driver and causing loss of vehicle control and secondary crash.
When: 117,000 miles
Symptoms owners cite: Driver side air bag deployed without warning at 5 mph; Air bag struck driver in face; Driver lost control and crashed into light pole; Driver sustained injuries to right eye, nausea, and dizziness
Repairs/costs cited: Vehicle was towed; not repaired
Recall parts unavailability
Owners receive recall notices for air bag system defects but dealers report repair parts remain unavailable for extended periods, preventing recall completion and leaving vehicles with known defects unrepaired.
When: Affecting vehicles in recall period; delays reported three months or longer
Symptoms owners cite: Recall notice received for air bag harness (NHTSA 14V118000); Dealer unable to perform repair due to missing parts; Parts remain unavailable for three months minimum
Repairs/costs cited: Recall repairs deferred indefinitely; one owner reported harness recall three months old with parts still unavailable
Recalls/TSBs owners mention: NHTSA Campaign 14V118000 (Air Bags) and 14V266000 (Seat Belts) issued; parts distribution to dealers did not meet demand
Synthesized from 22 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 2 most recent
Tl* the contact owns a 2009 Chevrolet traverse. When the vehicle was started, the service air bag and seat belt indicators illuminated and remained lit. Team Chevrolet in valparaiso, in (219- 210-4755) was called and recommended diagnostic testing. The vehicle was not diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 132,000.
While driving car started to spit and sputter like not getting enough fuel. Then while turning the air bag light came on and the stability control light come and the check engine light flashed never stayed solid. The check engine light then quit flashing but the air bag light is still on. The stability control light stayed on until I turned the car off, I then turned it back on and the stability…
Common questions
How serious is the airbags problem on the 2009 Chevrolet Traverse?
It's a meaningful issue. 22 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
At what mileage does the airbags typically fail?
Across the 17 complaints that reported odometer mileage, most airbags failures cluster between 47,000 and 117,000 miles, with the median around 68,000. A quarter of owners report trouble before 47,000; a quarter make it past 117,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.