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2017 Chevrolet Traverse airbags problems
critical
Owners of the 2017 Chevrolet Traverse have filed 256 NHTSA complaints about the airbags, typically surfacing around 38,038 miles at roughly $1,100 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation.See airbags across all vehicles →
Failure mileage
Q1 26kmed 38kQ3 53kn=19
Complaints
256
Recalls
2
Avg fix
$1,100
airbags complaints on the Chevrolet Traverse, by model year
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering airbags on this vehicle — documented
repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall
(it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Service BulletinPIC5650JJul 2021
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
This informational bulletin provides information on the inboard seat airbag is mounted in this area and creates a slightly different contour of the seat causing an appearance concern, and that this should be considered normal and no parts should be replaced for this concern.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON LOCATING AND RECONNECTING AIRBAG CONNECTORS THAT ARE NOT FULLY SEATED TO CORRECT A CUSTOMER CONCERN OF AN AIRBAG WARNING LAMP ILLUMINATED, OR ONE, OR MORE, AIRBAG DTC(S) SET.
Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
The dominant issue in all 255 complaints is the Takata airbag recall (NHTSA 23V334000, issued May 2023) and its aftermath. Owners report being notified of a defective driver-side inflator that may rupture and send metal fragments through the airbag into the cabin—a known risk of serious injury or death. Yet as of early 2024, parts have not been available at dealerships for 5–12+ months. Owners describe multiple calls to their dealerships and GM customer service, only to be told repeatedly "parts are not available" or "we have no remedy." One owner waited a year with three rescheduled appointments; another was told GM has developed a part but manufacturing is slow. One dealership claimed GM offers no solution at all.
Beyond the recall backlog, owners report the Service Air Bag warning light coming on—sometimes intermittently, sometimes steady—at mileages ranging from 32,000 to 70,000 miles. One owner had a front-passenger airbag sensor replaced, only to have the warning light reappear four days later. Two crash reports document airbag failure to deploy: one at 7,800 miles during a right-turn parking lot collision into a building (passenger in building injured), and another at 22,000 miles in a T-bone crash (driver and passenger transported to hospital with broken ribs, concussion, and back injuries). Neither crash vehicle was diagnosed by a dealer. One owner also reported smoke and a check engine light concurrent with the unresolved recall. Throughout, owners express frustration that GM has known about a safety defect for over a year with no resolution, and dealerships have refused to disable the airbag as a temporary mitigation measure.
Same Chevrolet Traverse airbags reports on nearby years: 2014 · 2015 · 2016
Failure modes owners describe
Takata Driver's Side Airbag Inflator Rupture Risk (Recall 23V334000)
Defective Takata inflator in driver's side airbag module with documented risk of rupture, which could send metal fragments into vehicle interior. Recall N232404980 / NHTSA 23V334000 issued May 10–18, 2023. Parts have been unavailable since recall announcement across 2023–2024.
When: Recall issued May 2023; parts unavailable through at least early 2024. Multiple owners report waiting 5–12+ months for remedy with no resolution.
Symptoms owners cite: Ruptured or popped loose airbag component (reported by owner with visual confirmation); Service Air Bag warning light or message (intermittent or constant); No warning prior to rupture in some cases
Repairs/costs cited: Remedy specified: dealers to replace front-driver airbag module. Parts consistently unavailable at dealership level. GM customer service reports part developed but manufacturing slow; one owner told GM stated no remedy exists. No third-party solutions available.
Recalls/TSBs owners mention: NHTSA Recall 23V334000 / N232404980 (May 2023). GM acknowledges defect. Dealers prohibited from disabling airbag. GM offered vehicle buyback in at least one case, later rescinded. No timeline provided for part availability.
Airbag Sensor Failure and Recurring Warning Light
Front passenger or driver side airbag sensor malfunction triggering Service Air Bag warning after repair. In one case, sensor replaced under recall on 5/2024, then warning light reappeared four days later.
When: Failures reported at 53,000 and 75,000 miles. Recurring issue 4 days after sensor replacement.
Symptoms owners cite: Service Air Bag message illuminated or flashing; Air bag warning light on, off, or blinking intermittently
Codes mentioned:Service Air Bag warning message
Repairs/costs cited: Front passenger side air bag sensor diagnosed as failed and requiring replacement. Driver side sensor replaced under recall, but light reilluminated within days.
Airbag Deployment Failure During Crash
Airbag system failed to deploy in two separate crash incidents. Both involved significant impact (T-bone, crash into building) at relatively low mileage.
When: One failure at ~7,800 miles (right-turn parking lot incident); another at ~22,000 miles (T-bone collision).
Symptoms owners cite: No airbag deployment on driver side during impact; Occupants injured despite airbag-equipped vehicle
Repairs/costs cited: No diagnosis completed. Vehicles not taken to dealers or manufacturer for analysis.
Plastic Airbag Cover Detachment
Plastic trim piece covering front driver side airbag (above steering wheel, near door) detached from vehicle. Owner identified as safety concern related to airbag system.
When: Reported around time of recall notification; exact mileage not stated.
Symptoms owners cite: Plastic trim cover loose or fallen off from driver side door area above steering wheel
Codes mentioned:Related to NHTSA Campaign 23V334000
Repairs/costs cited: Not repaired. Parts for recall unavailable.
Recalls/TSBs owners mention: NHTSA Campaign 23V334000 recall notification; parts not available.
Smoke from Vehicle and Check Engine Light (Concurrent with Recall)
Vehicle detected emitting smoke with check engine warning light illuminated. Reported by owner aware of pending airbag recall but unrepaired.
When: Reported at ~180,000 miles; concurrent with outstanding airbag recall.
Repairs/costs cited: No diagnosis or repair completed.
Recalls/TSBs owners mention: Airbag recall (23V334000) pending; parts unavailable.
Synthesized from 256 NHTSA owner complaints — unverified consumer
allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting
16 most recent
airbags
· filed 12/26/2023
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted. The manufacturer was made aware of the issue. VIN tool confirms parts…
airbags
· filed 12/21/2023
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had…
airbags
· filed 12/21/2023
Manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner. Vehicle is rendered unsafe with shrapnel potential from crash. Car can't be sold and there has been no compensatory considerations for vehicle owners who now own a vehicle deemed unsafe. Chevrolet customer service nor dealer have updated timelines or assistance programs to help consumers.
airbags
· filed 12/20/2023
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
airbags
· filed 12/19/2023
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
airbags
· filed 12/14/2023
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool…
airbags
· filed 12/13/2023
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
airbags
· filed 12/13/2023
Front driver airbag inflator may rupture causing metal fragments that may result in injury or death. Safety Recall N232404980 received June 21, 2023. NO corrective action taken by GM to remove or mitigate this possible deadly situation.
airbags
· filed 12/12/2024
My vehicles airbag has yet to be replaced, I have 2 kids that get into that car. I need to make my car safe, and not get them hurt. We would like to have my airbag fixed asap, as it's been on recall for almost 2 years.
airbags
· filed 12/07/2023
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was…
Had airbags trouble with your 2017 Chevrolet Traverse?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2017 Chevrolet Traverse?
It's a serious issue. 256 complaints have been filed, including 4 reports involving a crash and 1 fatality(ies). We've classified it as critical based on NHTSA's reported outcomes.
At what mileage does the airbags typically fail?
Across the 19 complaints that reported odometer mileage, most airbags failures cluster between 25,800 and 53,000 miles, with the median around 38,038. A quarter of owners report trouble before 25,800; a quarter make it past 53,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
Yes — 2 active recall(s) cover airbags issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2017/Chevrolet/Traverse.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.