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2014 Chevrolet Traverse airbags problems

severe Owners of the 2014 Chevrolet Traverse have filed 233 NHTSA complaints about the airbags at roughly $1,100 to repair (U.S. federal records, as of September 2026). Source: NHTSA Office of Defects Investigation. See airbags across all vehicles →

Ask A Mechanic
Complaints
233
Recalls
3
Avg fix
$1,100
airbags complaints on the Chevrolet Traverse, by model year
Model yearairbags complaints
2010 Traverse 26
2011 Traverse 33
2012 Traverse 39
2013 Traverse 20
2014 Traverse (this page) 233
2015 Traverse 155
2016 Traverse 159
2017 Traverse 257
2018 Traverse 5
5crashes
12injuries
What stands out

Airbags accounts for 43% of every owner complaint on file for this vehicle — the dominant problem area across 10 categories tracked.

Among the 13 model years of Chevrolet Traverse in our records for airbags problems, this one ranks #2 by owner-complaint volume.

Related recalls

critical NHTSA 21V782000 October 7, 2021

General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Fix: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
severe NHTSA 21V246000 April 8, 2021

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles

Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Fix: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
critical NHTSA 23V334000 May 10, 2023

General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Fix: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin PIC5650J Jul 2021

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

full bulletin at NHTSA ↗
Service Bulletin 16-NA-232 Jul 2017

This informational bulletin provides information on the inboard seat airbag is mounted in this area and creates a slightly different contour of the seat causing an appearance concern, and that this should be considered normal and no parts should be replaced for this concern.

full bulletin at NHTSA ↗
Service Bulletin 08-09-41-002H Nov 2016

This technical bulletin provides a procedure to complete a terminal replacement or connector re connection to correct a condition of Diagnostic Information for Supplemental Inflatable Restraint (SIR) System, Intermittent AIR BAG Indicator/Lamp Illuminated with DTC(s) B0012, B0013, B0015, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 or B0044 Set (Inspect and Replace Connector Position Assurance (CPA) Retainer)

full bulletin at NHTSA ↗
Service Bulletin 12-09-41-002C Feb 2016

This informational bulletin provides information on Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On or Set DTC B101D When Electronic Devices or Conductive Objects are Placed on Front Passenger Seat

full bulletin at NHTSA ↗
Service Bulletin 06-08-50-009I Jan 2016

This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

The failure pattern owners describe

The 2014 Traverse's airbag system shows two distinct problem clusters. First, there are confirmed airbag deployment failures during actual crashes. Three separate incidents report collisions at 45–65 mph with zero airbag deployment, resulting in injuries to occupants (head trauma, broken bones, concussions) and bystanders. No warning lights or obvious defects preceded these failures.

Second, there's a wide-ranging Takata inflator defect (recall N232404980, issued May 2023) affecting the driver-side airbag. The recall warns that the inflator may rupture on deployment, sending metal fragments through the bag and into the cabin—essentially turning the safety device into a projectile. GM issued the recall notice months ago, but dealers have consistently reported that replacement parts remain unavailable well into 2023 and beyond. Many owners report being instructed to avoid driving the vehicle or not to place passengers in the front seat.

Third, a chronic service airbag light issue plagues these vehicles. Owners cite a wire harness under the seat that develops poor connections or corrosion, triggering the light repeatedly. Dealers charge $158–$1,200 to diagnose and repair, often requiring specialized soldering. The problem frequently recurs days or weeks after repair. Some dealers reference a warranty extension (TSB N192219480, claimed to extend coverage to 12 years or 180,000 miles), but enforcement is inconsistent—owners report being charged despite citing the TSB.

Passenger-side occupant detection sensors also malfunction, causing intermittent warning lights that dealers struggle to diagnose permanently.

Same Chevrolet Traverse airbags reports on nearby years: 2012 · 2013 · 2015 · 2016 · 2017

Failure modes owners describe

Airbag deployment failure

Airbags did not deploy during crashes. Three separate incidents reported where vehicles were struck or involved in collisions with no airbag deployment.

When: At time of impact during crashes at 45–65 mph

Symptoms owners cite: No airbag deployment despite collision impact; No warning lights illuminated prior to crash

Repairs/costs cited: Vehicles towed or destroyed; no repair attempted or documented

Defective driver airbag inflator (Takata) - recall N232404980

Front-driver airbag inflator contains supplier manufacturing defect that may rupture during deployment, sending metal fragments into the cabin. Recall N232404980 issued May 2023 (NHTSA Campaign 23V334000). Repair parts unavailable for many months after recall notice.

When: Recall issued May 2023; failure mileage varies 30,000–150,000 miles

Symptoms owners cite: Service airbag warning light illuminated; Owners report concern about metal fragment risk upon deployment

Repairs/costs cited: Recall remedy is replacement of front-driver airbag module, but parts unavailable as of complaint dates (through October 2023)

Recalls/TSBs owners mention: NHTSA Recall N232404980; GM issued recall notice but stated remedy parts not available; dealers unable to perform repair

Service airbag warning light – wire harness/connector issues

Persistent illumination of service airbag warning light due to wire harness under seat or airbag connector defects. Often recurs after dealer repair attempts. Owners cite connector corrosion or poor solder joints.

When: Occurs intermittently or repeatedly; mileage 42,000–135,000 miles

Symptoms owners cite: Service airbag warning light comes on repeatedly; Light illuminates on startup or while driving; Light goes off and comes back on, sometimes within days or weeks of repair; Intermittent nature makes diagnosis difficult

Codes mentioned: B0014 (Driver seat side airbag deployment loop resistance above threshold), B001E (Air bag light), B0021 (Passenger seatside airbag deployment loop)

Repairs/costs cited: Dealer requires $158–$1,200 diagnostic and repair costs; includes wire harness soldering under seat with specialized equipment; repairs often fail and warning recurs; some dealers cite extended warranty TSB N192219480 covering defect to 12 years/180,000 miles

Recalls/TSBs owners mention: TSB N192219480 reportedly provides extended warranty coverage to 12 years or 180,000 miles; however, dealers sometimes deny coverage, require diagnostic fees, or charge full repair cost post-warranty

Passenger seat occupant detection sensor malfunction

Passenger-side airbag warning light illuminates intermittently. May be related to occupant detection system sensor or seat belt anchor.

When: Intermittent occurrence; one instance at approximately 105,000 miles

Symptoms owners cite: Passenger seat airbag warning light comes on sporadically; Light may clear when passenger adjusts seat position, but recurs

Codes mentioned: B0021 (Passenger seatside airbag deployment loop)

Repairs/costs cited: Independent mechanic replaced occupant detection system sensor; one owner later charged $487 by dealer for separate seatbelt anchor repair

Synthesized from 233 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.

What owners are reporting 3 most recent

airbags · filed 12/28/2023

The contact owns a 2014 Chevrolet Traverse. The contact stated that upon starting the vehicle, the air bag warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Feldman Chevrolet of New Hudson (30400 Lyon…

airbags · filed 12/28/2023

I can not get any psarts avability date from GM as to when Takata replacement air bag moduals will be avail for recall #23V334 - its been nearly a year since I was notified. GM says they don't have a date- Having worked in this industry, I can tell you that Takata knows when parts will be avail - they couldn't function as a tier one supplier to the OEMs with knowing when they can supply parts.…

airbags · filed 12/20/2023

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer…

Had airbags trouble with your 2014 Chevrolet Traverse? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the airbags problem on the 2014 Chevrolet Traverse?

It's a meaningful issue. 233 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.

At what mileage does the airbags typically fail?

Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.

What does it cost to fix?

Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to airbags?

Yes — 3 active recall(s) cover airbags issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2014/Chevrolet/Traverse. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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