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ProblemsByVin Index / 2009-CHRYSLER-ASPEN / COMPLAINTS
Full complaint record · NHTSA

2009 Chrysler Aspen owner complaints

40 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

powertrain 8 complaints shown

10 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/13/2019 196,000 mi ODI #11288841.0

I had trouble with a humming noise and popping under my vehicle for a few months. The humming got so loud that we could not hear each other talk to one another at all. It popped pulling out, going around a curve, going backwards, or slowing down. The humming stopped all of a sudden after it got very loud. My aspen then fell toward the right side and smoke started shooting out from the passenger back tire when driving it. I then took it to the mechanic. He said it was very bad. The rear axle and rear axle bearing are destroyed and it will need a new rear end. This vehicle had no8 rear pinion nut recall completed on 1/13/2014. If the recall really solves the 2009 aspen problem of the rear end axle and axle bearings from being destroyed then why am I now having to get a new rear end in decemb

12/02/2017 ODI #11052025.0

For no known reason my 2009 Chrysler aspen 4x4 will engage on its own, I have repeatedly taken it in to the dealership (which by the way is horrible) they can not figure out what the problem is . However since I have a lifetime warranty they have claimed I need every single part covered under the warranty with not results. The first time I called the dealership regarding this I was told to bring the truck in immediately as this is an extremely dangerous problem due to the fact when it is engaged the truck will loose power. It engaged while I was on the freeway doing 70 MPH and dropped instantly to 20 MPH and would not go over 35mph. My overhead console, dash and radio at random go out. According to the dealership I needed a new radio 3 times each time the radio would start working aga

11/13/2013 ODI #10552094.0

Tl* the contact owns a 2009 Chrysler aspen. The contact stated that NHTSA campaign number 13v038000 (power train) had exceeded a reasonable time for repair. The recall notification was received by the contact several months ago. The dealer was contacted and advised that they were unable to obtain the part from the manufacturer. The contact had not experienced a failure.

11/04/2013 ODI #10550757.0

My husband's truck and my aspen are both affected by the n08 recall for rear axle pinion nut. We received the first notice of this recall several months ago, but the notice told us that the parts needed for repair were not available and that we would receive a second notice when they were. We have now received the second notice and I have called our local dealer, southern Chrysler Dodge Jeep, in lufkin, texas two times but they only had 3 or 4 of the parts come in and those are already promised to other customers. My husband and I are driving around in these vehicles with our 6 year old son, and no one is able to tell us when we might be able to have this fixed because they do not know when they will receive another shipment and each future shipment will most likely only be 3 or 4 parts

10/13/2016 ODI #10915905.0

Chrysler case #: 29959728 vehicle description: Chrysler aspen limited 4x2 sport utility 4-door I attempted to reach out to my case manager haley and my link has been disabled and her voicemail has yesterday's date. I have not received a call today from anyone at Chrysler corp regarding my case. I did speak today with mopar vehicle protection and they stated when Chrysler placed the max care coverage on my aspen, they were suppose to place the powertrain wrap with the max care coverage. Per my vehicle info and the sales rep, Chrysler lifetime powertrain warranty was included with my vehicle purchase. I have spoken with jake and meka also with regards to this case and was advised by meka, my case manager should be contacting me back. Seeking assistance since haley x40612 is not in the

10/11/2016 ODI #10915192.0

As requested by jake - Chrysler corp, cc#: 29959728 I took my car in for repairs last thursday. Matt richardson called on friday stating that the rear end barrings have come apart on the car and that they not only need to replace the barrings, they need to do an entire overhaul of the entire rear end. He explained they will be replacing the pinion nut which was the n08 recall performed last year, the differential unit including replacing the oil in the rear differential unit on the service that was performed in july 2016. He stated that it would take approximately 3 to 4 days. $1150 Chrysler's lifetime powertrain warranty should cover this as the pinion nut, rear end differential is part of the powertrain. A warranty that provides protection for as long as you own the car to the key compon

10/07/2016 ODI #10914451.0

I filed a complaint about the pinion nut and rear bearings issue to the NHTSA pinion nut recall - n08 - power train/driveline/differential unit. While stateline Chrysler representative, matt richardson, does not feel that the issue is related to the pinion nut recall, I strongly disagree. The reason stated for the when I press the gas that my car makes noise which appears to be coming from the front, but is actually coming from the rear, is because this is related to the rear end differential unit. Fact #1 ' my aspen is 1 of the 11 million vehicles affected built by fca and part of the 2015 NHTSA enforcement action. Fact #2 - stateline Chrysler, fort mill, sc handled the recall for the pinion nut repair. Fact #3 ' july 2016, I was advised my car need pinion nut repair after the pinion nut

08/08/2014 54,000 mi ODI #10621636.0

Description to be sent by email immediately following this transmission. Description email will bear this temporary file number. On a weekday sometime in may 2014, I stopper at a stop sign, without he engine fully heated up, turned the wheel over to make a left turn and pressed the accelerator pedal. Despite the fact that I had depressed the accelerator pedal, approximately 5% of travel, the engine remained at the standard 650 RPM curb idle speed. Holding my foot at that position, the engine remained at curb idle for approximately three seconds. The red throttle control lightening bolt illuminated on the instrument panel. Engine operation was otherwise normal. After about three seconds, the engine increased speed normally, the red light went off and I drove off without further malfunctio

airbags 4 complaints shown

10 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/09/2016 ODI #10934074.0

Tl* takata recall. The contact owns a 2009 Chrysler aspen. The contact received notification of NHTSA campaign number: 16v352000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

12/06/2016 100,000 mi ODI #10930215.0

Takata recall, notice received, dealers fail to repair this life threatening defect

10/18/2016 ODI #10916755.0

I received and responded to a recall notice in july 23, 2016. To date, they still have not contacted me for repair. What are my options?

08/01/2016 ODI #10892197.0

Tl* takata recall. The contact owns a 2009 Chrysler aspen 4x4. The contact received notification of NHTSA campaign number: 16v352000 (air bags) and stated that the remedy and parts were not available within a reasonable time frame to schedule the recall repair with the dealer. The manufacturer did not give a specific date for when the part would become available. The contact had not experienced a failure. VIN tool confirms parts not available.

electrical 3 complaints shown

7 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/20/2018 ODI #11162849.0

Fuel pump short circuit. After pumping gas the truck will not turn on. Short circuit from the pump to the starter. After turning the key to power on the truck all the gas spilled from underneath. I drove to my kids school at 230pm , after leaving powered on the truck to roll the window down and thats when all the gas spilled from underneath.

09/20/2015 148,000 mi ODI #10766285.0

I have a 2009 Chrysler aspen that has been at the dealership since the end of february when the truck dropped dead for the last time. Around six months into my ownership the vehicle started dropping dead at around 65 MPH. The truck has been in shop several times for the bump and stop and drop dead issue. There was a recall october of 2014 that I was not notified of. I learned about a recall 11/26/2014 from the dealership service department when the truck was there for service after dropping dead 11/24/2014. After the dealership logged into the system that a recall was satisfied, I received a recall notice from Chrysler a week later. The dealership uploaded a software as per the recall to prevent further drop dead issues and to keep the hybrid battery from going dead. That recall is

08/24/2018 ODI #11122234.0

Persistent dead 12v battery. Even after replacing the battery, truck will be dead within 24 hours of not being driven. All lights are off and keys removed. Battery will be dead in a less than a day after running just fine requires a 2 second jump from another vehicle to start. .

other 2 complaints shown

12/19/2023 ODI #11560824.0

Every time I fill the gas tank, the fuel spills out of the fill tube when it gets full. I have tried putting it in slow but before the nozzle can shut off it blows the fuel back out of the fill tube. This is a substantial amount of fuel which I believe is a serious hazard.

08/14/2018 145,000 mi ODI #11119892.0

SUV stalls after filling fuel tank. Often it will require multiple cycles of starting and stalling before it will continue to run. Problem appears to be more severe in cold weather. The SUV has stalled in traffic on multiple occasions. Additionally gas will splash out during fueling.

engine 1 complaint shown

11/30/2015 68,000 mi ODI #10807616.0

Tl* the contact owns a 2009 Chrysler aspen hybrid. The contact stated that after accelerating from a stop at 10 MPH, the engine stalled as the check engine, the throttle control, and the traction sensor warning lights illuminated. The contact also stated that the vehicle accelerated independently. The vehicle was taken to a dealer where it was not diagnosed or repaired. The contact stated that unknown parts were replaced but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 68,000. The VIN was not available.

brakes 1 complaint shown

09/26/2018 89,000 mi ODI #11131727.0

When traveling at different city or hwy speeds all of a sudden the brake light will turn on. Doesn't seem to affect the speed or braking of the car but if I apply the brake pedal while the light is on sometimes the car will pull to the left or right but when the light is off and I apply the brake pedal the car doesn't pull left or right. Once the light is on it stays on and sets a code and light stays on on until I stop the car and turn off the ign switch. I have had the car into the dealer many times and they have verified the code.they have tried different things but I still have the problem. This has happened many times over the last year.

seatbelts 1 complaint shown

08/19/2016 ODI #10897147.0

Have taken car in to Chrysler dealership with regards to noise. Car making whinin noise while driving. Initially advised rear pinion seal leaking. So no fluid in rear differential unit. I stated rear pinion nut was a recall and if nut had been replaced, how any why did fluid leak out? Rear differential service performed and fluid added with service at my expense. Advised noise would go away. Took car in again almost three weeks later, as patiently waited for noise to go away, now told rear differential carrier bearing are worn and $2000 to fix car! All of these rear differential failures are the fault of the rear differential pinion nut.

Showing 300 of 40 total complaints. The full federal record is available at nhtsa.gov/vehicle/2009/Chrysler/Aspen#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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