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ProblemsByVin Index / 2009-DODGE-RAM-3500 / COMPLAINTS
Full complaint record · NHTSA

2009 Dodge Ram 3500 owner complaints

104 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

steering 8 complaints shown

69 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/29/2010 40,000 mi ODI #10373240.0

Tl*the contact owns a 2009 Dodge Ram 3500. While driving approximately 30 MPH, the tie rod broke on the front driver side. The contact was able to maneuver the vehicle off the road. The vehicle was towed to the dealer where the technicians stated the tie rod needed to be replaced. The vehicle was repaired. The VIN was unavailable. The approximate failure mileage was 40,000.

11/21/2014 ODI #10659972.0

Tl* the contact owns a 2009 Dodge Ram 3500. The contact received a notification for NHTSA campaign id number: 13v529000 (steering) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

11/10/2011 29,250 mi ODI #10435216.0

First occurrence was a bump entering an overpass. The truck went into a violent shaking and bouncing and went off the road on right shoulder. I had to have it nearly stopped for the undamped shaking to stop. On nov 7, 2011 I was driving on a perfectly smooth piece of highway at 65-70 MPH when the truck "exploded" into a violent bouncing and shaking. The truck was bouncing uncontrollably until I finally locked the brakes and skidded off the shoulder and into a bank on the side of the road. If any vehicles had be in the adjacent lane, I would not have been able to avoid hitting them. *tr

11/06/2011 41,457 mi ODI #10434412.0

While driving slowly down my mile long lane the driver's side tie rod end fractured which caused partial loss of steering control. I could only steer the right side, (passenger) wheel. I was able to continue slowly to the end of the lane, reverse my direction, and return my truck to my shop for repair. *tr

10/30/2015 103,600 mi ODI #10787247.0

Tl* the contact owns a 2009 Dodge Ram 3500. The contact stated that the tires prematurely had been worn out. The vehicle was taken to the dealer and an alignment was performed and the tie rod assembly was replaced. Months after the repairs, there was premature deterioration of the ball joints and tires. The tires were replaced by the contact due to the failure. The dealer later stated that the ball joints had been worn and they replaced the shocks and ball joints as well they provided an alignment. The contact stated that while driving approximately 65 MPH, the vehicle stalled and it was unable to restart. The vehicle was towed to a dealer who diagnosed that the tipm and the fuse box box needed to be replaced. The vehicle was not included in NHTSA campaign numbers: 13v529000 (steering), 11

10/05/2015 ODI #10779890.0

Tl* the contact owns a 2009 Dodge Ram 3500. The contact received notification of NHTSA campaign numbers: 13v529000 (steering) and 15v313000 (air bags); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 1/12/2016 *cn updated 02/23/16*jb

09/21/2011 48,220 mi ODI #10426613.0

Tl* the contact owns a 2009 Dodge Ram 3500. While decreasing speed at 2 MPH, the contact stated that the left outer tie rod fractured while pulling a trailer. The vehicle was towed to the dealer who inspected the vehicle and informed the contact that the left outer tie rod needed to be replaced and performed the repairs. The manufacturer had not been notified. The current and failure mileages were 48,220. I did notified Dodge and sent them the billing on the repair. The total cost of $455.39. Updated 10/18/2011 *ln *tr

09/19/2011 25,000 mi ODI #10426273.0

We were on the freeway going approximately 75 MPH and hit a pothole in the road and the truck began to shake violently. My husband was able to gain control of the vehicle. I thought we were going to wreck. The tie rod had previously been replaced about a month before this initial incident. This is very dangerous because you are traveling at a high rate of speed. We then replaced the stabilizer shock and thought we fixed the problem only to have it do it again. We then went to big o tires and talked to them about replacing the shocks. We took the manager out to show him what it does and once again, when we got up to about 75 MPH it hit a hole in the road and began to shake violently, almost causing us to go off the road. This is very dangerous!!! The manager from big o wasn't famil

airbags 4 complaints shown

11 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/04/2015 ODI #10808500.0

Tl* the contact owns a 2009 Dodge Ram 3500. The contact received a recall notification for NHTSA campaign number: 15v313000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. ...updated 02/08/16 *bf... Updated 05/03/18*jb

12/03/2015 ODI #10808296.0

Tl* takata recall. The contact owns a 2009 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 15v313000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time to do the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

11/19/2015 ODI #10794900.0

Tl* takata recall. The contact owns a 2009 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 15v313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Update 01/15/16 ma

11/07/2016 ODI #10924597.0

Tl* the contact owns a 2009 Dodge Ram 3500. The contact received notification of NHTSA campaign number: 16v352000 (air bags) however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failures. The manufacturer was not made aware of the issue.

electrical 2 complaints shown

4 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/17/2011 41,850 mi ODI #10440296.0

The wipers quit working, then the blinkers and the high and low on the headlights. *tr

11/30/2019 ODI #11283045.0

On 11/25/19 about 3 am the horn got stuck in the on position and nothing was labeled in the fuse box or manual (book) what is the solution? My truck has only 40,012 miles, I'm totally surprised about this problem, and I was considering buying another Dodge Ram truck!!!! Track was parked

suspension 2 complaints shown

5 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
11/12/2016 170,000 mi ODI #10925569.0

Death wobble while driving down the interstate going around 50/60 miles I hit a bump in the road and the truck shakes out of control. The truck doesn't stop shaking until you slow down til about 30. It's very dangerous, just today I hit a bump going across a bridge on the interstate and the truck started shaking dangerously and another truck was behind me and on the side of me. The vehile on the right side of me had to hit the shoulder because while my truck was shaking the truck was going in that persons lane. I was scared out of my mind, it seemed that the truck just wouldn't slow down while I was on my breaks. This is very dangerous and an accident waiting to happen. These trucks need to be recalled and fixed correctly before a life is lost or someone hurt badly because of a faulty ve

10/02/2015 145,000 mi ODI #10779241.0

Tl* the contact owns a 2009 Dodge Ram 3500. While driving above 30 MPH, the vehicle experienced severe shaking and vibration after driving over a bump in the road. After reducing the speed to under 30 MPH, the shaking ceased. The vehicle was taken to the dealer who diagnosed that the stabilizer was faulty. The vehicle was not repaired. The manufacturer was not notified. The VIN was not available. The failure mileage was 145,000.

tires 1 complaint shown

12/21/2015 83,641 mi ODI #10811554.0

While driving at highway speed with a p/u camper on my 1 ton p/u. The right rear tire came apart damaging the bed of my truck and destroying my wheel. I had recently checked the tire pressure. The tire failed with the tread separating and side walls split in several places. The tire tread depth was 7/32" per perfection tire store manager. The tire had 37,851 miles on it.

visibility 1 complaint shown

12/12/2016 70,000 mi ODI #10934879.0

Tl* the contact owns a 2009 Dodge Ram 3500. While driving approximately 55 MPH, the windshield wipers intermittently failed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.

engine 1 complaint shown

11/28/2011 ODI #10437552.0

Tl* the contact owns a 2009 Dodge Ram 3500. While driving approximate 40 MPH, the engine warning indicator illuminated and remained illuminated until the engine was turned off. The vehicle was taken to an authorized dealer twelve times where the technician would reset the emission senor each time because there was not a remedy available to correct the failure. The manufacturer was notified of the consistent defect. The approximate failure mileage was unavailable.

powertrain 1 complaint shown

3 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
11/14/2024 ODI #11625308.0

Hash shifting during acceleration and deceleration and aggressive braking during decelerating...was only doing this during acceleration in the beginning but now does it all the time . This has not left me stranded yet but, I feel like this is going to be a major problem if this problem does not get remedied soon . Started doing this about a month ago or so..

Showing 300 of 104 total complaints. The full federal record is available at nhtsa.gov/vehicle/2009/Dodge/Ram 3500#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-28. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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