Lower intermediate steering shaft and upper intermediate steering shaft universal joints are binding, causing very unpredictable steering and the upper intermediate steering shaft to begin separating from the steering column. This is covered under recalls 13S08/13R01. The vehicle was inspected and passed in 2014 so no parts were replaced, but the parts are now failing inspection per recall attachment sheets. Ford is refusing to service these crucial parts which are COVERED in the above recalls.
2009 Ford Crown Victoria owner complaints
44 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
steering 9 complaints shown
Sterring began giving a clunking feeling in wheel when driving straight I notice 4 days ago. More noticeable over bumps... I thought it was my tires. I was driving down road and attempt to make a right turn and vehicle keep going straight and steering wheel was not turning also crash into oncoming traffic, vehicle was tow to shop!
Inspection found dislocated bushing. *tr
Inspection found dislocated bushing. *tr
Reference odi numbers 10347404, 10474596, 1047458, 10475030, 1047501; the affected vehicles should include model years 2009 through 2011. The affected vehicle in this notice is a model year 2009. Further research found model year 2005 through 2011 have the same steering column design and affected part numbers. *tr
Catastrophic failure of the steering column; the steering column retaining ring failed. Binding of lower and middle universal joints and believe it is heat related. Steering shaft not traveling on a true axis and a result is the retaining ring is being worn and eventually wears out. *tr
Tl* the contact owns a 2009 Ford crown victoria. The contact received notification of NHTSA campaign number: 13v385000 (steering). The contact called the manufacturer and was informed that the parts were available; however, they would not honor the recall. The vehicle was not repaired. A dealer was not contacted. The contact had not experienced a failure. *bf*jb
Ford had a recall, 13s08, for the steering on these cars. I just purchased this car on 08?06/2019 and immediately checked your site for recalls. There is this recall and it was not completed. New jersey owned this car before me and must not have taken it in. I called Ford and was told they will not take care of the recall. I now do not feel safe driving my car.
The complainant alleges the driver of a my 2009 crown victoria experienced a looseness and noise in the steering column. Upon inspection the lower steering column bearing was found to be partially displaced from the steering column. The complainant notes that there was not a complete loss of the steering. Two of the tabs of the steering column bearing were found broken in the drivers footwell area.
powertrain 4 complaints shown
The transmission will not move in drive. Sets and idles. Give it some gas. Will not move. Going to cost $1200 to rebuild it
Police package. Right rear wheel bearing seal fails, covering brake disc and caliper with grease. *tr
Police package vehicle. Right rear axle bearing seal fails covering brake disk with grease. Vehicle had 5,000 miles on it at the time of incident. *tr
Police package. Transmission slips and lacks ability to move forward. *tr
airbags 2 complaints shown
Tl* the contact owns a 2009 Ford crown victoria. While driving various speeds, the horn was depressed and failed to function. The air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 71,000.
Tl* the contact owned a 2009 Ford crown victoria. While driving at approximately 20 MPH approaching an intersection, another vehicle ran the red light and crashed into the front driver side of the contact's vehicle. The air bags failed to deploy. A police report was filed and the contact sustained unknown injuries that required medical attention. The vehicle was towed to an independent mechanic. The vehicle was destroyed. The failure mileage was unknown.
fuel system 2 complaints shown
Fuel pump failure, loss of power, shut down in roadways, potential for crash due to sudden increased steering effort required and sudden deceleration without brake light activation. Ford replaces in-warranty, but blames the fuel quality when out of warranty. *tr
Fuel pump failure, loss of power, shut down in roadways, potential for crash due to sudden increased steering effort required and sudden deceleration without brake light activation. Ford replaces in-warranty, but blames the fuel quality when out of warranty. *tr
seatbelts 1 complaint shown
Possible failure of the pre-tensioner system in a 2009 Ford crown victoria from roll-over crash. *tr
electrical 1 complaint shown
The vehicle was parked, locked and unattended in a parking lot. Surveillance video shows flashes coming from underneath the hood fairly centrally located where it hinges with the vehicle. The flashes begin slow, then resume more intensely before the vehicle catches fire. The fire consumes all rubber/plastics in the engine compartment and continues to the passenger compartment. The vehicle is a total loss.
other 1 complaint shown
Lealking fuel from the quick diconnect on the return fule line. That is causing a driing by the exhaust tail pipe and a gasoline smell around the vehicle