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ProblemsByVin Index / 2009-FORD-CROWN-VICTORIA / COMPLAINTS
Full complaint record · NHTSA

2009 Ford Crown Victoria owner complaints

44 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

steering 9 complaints shown

17 total in this category · severe · avg repair $700 · see steering cluster analysis →
12/19/2023 ODI #11560868.0

Lower intermediate steering shaft and upper intermediate steering shaft universal joints are binding, causing very unpredictable steering and the upper intermediate steering shaft to begin separating from the steering column. This is covered under recalls 13S08/13R01. The vehicle was inspected and passed in 2014 so no parts were replaced, but the parts are now failing inspection per recall attachment sheets. Ford is refusing to service these crucial parts which are COVERED in the above recalls.

11/02/2018 127,678 mi ODI #11145030.0

Sterring began giving a clunking feeling in wheel when driving straight I notice 4 days ago. More noticeable over bumps... I thought it was my tires. I was driving down road and attempt to make a right turn and vehicle keep going straight and steering wheel was not turning also crash into oncoming traffic, vehicle was tow to shop!

10/01/2012 103,203 mi ODI #10478042.0

Inspection found dislocated bushing. *tr

10/01/2012 111,720 mi ODI #10478044.0

Inspection found dislocated bushing. *tr

09/27/2012 117,849 mi ODI #10477253.0

Reference odi numbers 10347404, 10474596, 1047458, 10475030, 1047501; the affected vehicles should include model years 2009 through 2011. The affected vehicle in this notice is a model year 2009. Further research found model year 2005 through 2011 have the same steering column design and affected part numbers. *tr

09/12/2012 40,947 mi ODI #10475145.0

Catastrophic failure of the steering column; the steering column retaining ring failed. Binding of lower and middle universal joints and believe it is heat related. Steering shaft not traveling on a true axis and a result is the retaining ring is being worn and eventually wears out. *tr

08/12/2019 ODI #11243304.0

Tl* the contact owns a 2009 Ford crown victoria. The contact received notification of NHTSA campaign number: 13v385000 (steering). The contact called the manufacturer and was informed that the parts were available; however, they would not honor the recall. The vehicle was not repaired. A dealer was not contacted. The contact had not experienced a failure. *bf*jb

08/08/2019 167,000 mi ODI #11242441.0

Ford had a recall, 13s08, for the steering on these cars. I just purchased this car on 08?06/2019 and immediately checked your site for recalls. There is this recall and it was not completed. New jersey owned this car before me and must not have taken it in. I called Ford and was told they will not take care of the recall. I now do not feel safe driving my car.

07/09/2013 ODI #10524419.0

The complainant alleges the driver of a my 2009 crown victoria experienced a looseness and noise in the steering column. Upon inspection the lower steering column bearing was found to be partially displaced from the steering column. The complainant notes that there was not a complete loss of the steering. Two of the tabs of the steering column bearing were found broken in the drivers footwell area.

powertrain 4 complaints shown

7 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
07/19/2019 160,000 mi ODI #11233459.0

The transmission will not move in drive. Sets and idles. Give it some gas. Will not move. Going to cost $1200 to rebuild it

07/15/2009 10,000 mi ODI #10276838.0

Police package. Right rear wheel bearing seal fails, covering brake disc and caliper with grease. *tr

07/15/2009 5,000 mi ODI #10276835.0

Police package vehicle. Right rear axle bearing seal fails covering brake disk with grease. Vehicle had 5,000 miles on it at the time of incident. *tr

07/15/2009 6,000 mi ODI #10276839.0

Police package. Transmission slips and lacks ability to move forward. *tr

airbags 2 complaints shown

11/16/2016 71,000 mi ODI #10926421.0

Tl* the contact owns a 2009 Ford crown victoria. While driving various speeds, the horn was depressed and failed to function. The air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 71,000.

08/04/2015 Crash ODI #10746136.0

Tl* the contact owned a 2009 Ford crown victoria. While driving at approximately 20 MPH approaching an intersection, another vehicle ran the red light and crashed into the front driver side of the contact's vehicle. The air bags failed to deploy. A police report was filed and the contact sustained unknown injuries that required medical attention. The vehicle was towed to an independent mechanic. The vehicle was destroyed. The failure mileage was unknown.

fuel system 2 complaints shown

11 total in this category · severe · avg repair $1,200 · see fuel system cluster analysis →
07/09/2010 34,000 mi ODI #10342170.0

Fuel pump failure, loss of power, shut down in roadways, potential for crash due to sudden increased steering effort required and sudden deceleration without brake light activation. Ford replaces in-warranty, but blames the fuel quality when out of warranty. *tr

07/09/2010 36,792 mi ODI #10342172.0

Fuel pump failure, loss of power, shut down in roadways, potential for crash due to sudden increased steering effort required and sudden deceleration without brake light activation. Ford replaces in-warranty, but blames the fuel quality when out of warranty. *tr

seatbelts 1 complaint shown

12/07/2010 Crash ODI #10369491.0

Possible failure of the pre-tensioner system in a 2009 Ford crown victoria from roll-over crash. *tr

electrical 1 complaint shown

3 total in this category · severe · avg repair $850 · see electrical cluster analysis →
09/16/2015 77,400 mi Fire ODI #10764216.0

The vehicle was parked, locked and unattended in a parking lot. Surveillance video shows flashes coming from underneath the hood fairly centrally located where it hinges with the vehicle. The flashes begin slow, then resume more intensely before the vehicle catches fire. The fire consumes all rubber/plastics in the engine compartment and continues to the passenger compartment. The vehicle is a total loss.

other 1 complaint shown

09/11/2017 112,800 mi ODI #11022584.0

Lealking fuel from the quick diconnect on the return fule line. That is causing a driing by the exhaust tail pipe and a gasoline smell around the vehicle

Showing 300 of 44 total complaints. The full federal record is available at nhtsa.gov/vehicle/2009/Ford/Crown Victoria#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-28. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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