For several months now, vehicle will not start. Turn key, no click, no crank, nothing. All standard dash light come on, headlights are bright, all accessory items work fine, just no start. Have taken truck in to dealership twice now for problem, and no resolution. Starts every time for them. Last time took key and paperwork, went out to lot, got in, and no start, went back in to dealership, finally grabbed mechanic, went to truck, but it started ok. May not fail again for a day or more, then fail several times in same day. Failed to start today after pulling into gas station and getting fuel, would not start. Long line of cars behind me and situation got very ugly fast. Station owner/worker helped diffuse situation. If you let vehicle sit for 10-15 minutes between retries, it
2009 GMC Canyon owner complaints
27 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
electrical 5 complaints shown
Tl* the contact owns a 2009 GMC canyon. The contact stated that the vehicle failed to start. In addition, the contact stated that the vehicle had stalled four times without warning. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 92,301.
What component or system failed or malfunctioned, and is it available for inspection upon request? Car will periodically and unpredictably not crank, fire or start. After attempting approximately 10 minutes later it will. How was your safety or the safety of others put at risk? One never knows circumstances in which they need reliable transportation. In my case I have elderly parents that can need me at any given time. In most cases it is an annoyance but due to the unpredictable factor anything could happen. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes but no codes were trapped in ECM Were there any warning lamps, messages
It times it wont start have to wait 15-20 min to start while parked I also had a 2004 colorado that did the same thing .now for the safety end .if your in the country an you or someone is haveing a medical issue an it wont start their is a possible life or death situation that person has a greater chance of dieing .I have talked to dealers about this problem all they said we can try different things but at my expence. I was told it has something to do with the security lock system . Gm said they dont know how to fix it .iam sure other people has had the same problem I would like some info back yhank you
Tl* the contact owns a 2009 GMC canyon. The contact stated that the vehicle would not start until after numerous attempts. The dealer diagnosed that the security passlock failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, but they were not able to diagnose the failure. The manufacturer was not notified of the failure. The failure mileage was 39,000. Updated 08/30/16*lj *cn
other 4 complaints shown
I was driving approx. 65 MPH in heavy traffic on the new york state thruway when I lost all power to my truck and was barely able to manuever off the road. I had my truck towed to my mechanic & was told that it was the fuel pump flow control module. Recall no. 08411 2009 GMC canyons were recalled because of this problem. The recall stated that the fuel system control modules have a condition in which an adhesive separation of the rtv seal between the seal and the housing may allow water to seep into the module. Water in the module could cause a short, illumination of the service engine soon light (which was on in my truck). Also the engine may be hard to start, may not start or may stall. If the vehicle stalls while it is moving, a crash may occur! This happened to me but I was fortunate e
My pickup has what gm refers to as "phantom shift". While traveling on i5 @ 70 miles per hr, my pickup thru no action on my part, shifted into 4 wheel drive. Previously this happened while turning left or right at slower speeds. Gm issued a "bulletin" in feb. 2011 giving dealers instrutions on how to deal with, and repairs to fix this problem. A local dealer, using that bulletin, in december 2016 proceeded to "fix this problem with my vehicle." charging me $849.35. In july 2017 the same problem re-appeared. The local dealer (airport Chevrolet in medford, oregon) is now refusing to honor their warranty for their "fix in december claiming that becaust the computer in my vehicle is not "throwing any codes". Gm is demanding that I get a second opion at another dealer at my expense when
Attempt to start the engine after sitting for a few hours in driveway, the engine starts then sputters and stalls as if not getting enough gas and attempts to die. After a few moments, it finally catches up and runs. Engine has stalled while sitting at traffic lighs several times. According to document id # 2274089--- #08411 product safety- hard start, no start, engine stall- replace engine control module- ( may 7, 2009) I have taken my vehicle to a GMC dealership several times in the past along with a copy of recall but they claim that it is a service bullentin and not a recall so they would not fix the problem. I took my vehicle to an independent gateway service dealership and told them the problem I was having with the engine stall. They pulled up the recall and showed it to me and ad
Intermittent and repeated partial failure of fuel system control module part number 20850907 during driving, including rough engine operation, loss of most of engine power on moderate highway grade, slowing to 15 MPH under speed limit, and failure to restart approximately 15 minutes after shutdown. Malfunction indicator lamp lit and diagnostic code for low fuel rail pressure was recorded, but fscm malfunction diagnostic code was not recorded until after at least two incidents had taken place. Vehicle (VIN) entry into database returned "0 recalls", so NHTSA campaign 09v154000 remained unknown and ordinary replacement of fscm was attempted. When fscm 20850907 replacement was ordered, gm fscm part 20759945 was supplied, which failed to operate. Gm dealer refused to verify correct part num
powertrain 3 complaints shown
Tl* the contact owns a 2009 GMC canyon. When she slightly struck the gear shifter at 20 MPH the gear shifted from "drive" into the "reverse" gear. She was able to regain vehicle control. The vehicle was taken to an authorized dealer for inspection. The technician could not identify the cause of the failure. The failure mileage was 3,400. The current mileage was 3,700.
I drive a 2009 GMC canyon. When driving I've notice that when hitting a hard bump, sometimes turning or accelerating quickly whether on the highway or street, the truck shuts off causing the power steering and power brakes useless and very hard to apply. Sometimes this happens several times in the course of one trip and happens at a variety of different speeds. This is an ongoing problem. The icon for the theft deterrent appears. Then I have to quickly put the truck in neutral in order to restart the truck. The date below is the most recent day it has happened. This has become a very serious cause of concern for me and my family. I'm not sure if this is related to the ignition recall or any other recall. This problem happens mostly when I hit a hard bump in the road, again at
Was driving slowly in a parking lot and was starting the turn into a parking stall when the steering became very difficult and the vehicle had difficulty moving forward. Transmission had gone into 4x4 low without anyone pushing the button on the dash. I had a 2007 canyon and it did the same thing about 3 times while driving in a parkade. When I contacted the dealer there comment was to bring it in while the incident is occurring. When I did take the 2007 in for service they could not find anything. I will mention the incident on 2009 when it goes in for its next service. *tr
fuel system 3 complaints shown
Tl* the contact owns a 2009 GMC canyon. The contact was driving 65 MPH when the check engine warning light illuminated. The dealer advised that the fuel control modular would need replacing. The contact referenced NHTSA campaign id number: 09v154000 (fuel system, gasoline) and was advised that his VIN was not included with the recall. The vehicle was not repaired. The approximate failure mileage was 40,000 and the current mileage was 105,000.
To start out I would like to say that this is my first brand new vehicle I have ever bought. I was on I 475 driving approx. 65 MPH when I lost all power to my truck and was barely able to coast off to the side of the road. I had my truck towed to the nearest GMC dealership to determine the problem. I was told that it was the fuel pump flow control module. I researched this problem at home and found out that 2009 GMC canyons were recalled because of this problem. The recall stated that the fuel system control modules have a condition in which an adhesive separation of the rtv seal between the seal and the housing may allow water to seep into the module. Water in the module could cause a short, illumination of the service engine soon light (which was on in my truck). Also the engine may be
This incident has happened on several occasions. When taking off from a stopped position and going through the gears when accelerating quickly, the accelerator has stuck even when my foot is taken off of the pedal. This happens as I am shifting from first to second gear, when I take my foot off the gas then push in the clutch and shift gear and release the clutch, the computer does not respond to my foot coming off the throttle. The truck continues to accelerate even with my foot off of the throttle. The only way to stop the acceleration is to repeatedly tap the pedal until it releases. The first time this happened I thought that I might have inadvertently hit the cruise control but this is not the case. It seems that I need to allow approximately a one second delay from when I remove my f
lighting 2 complaints shown
My husband recently asked if I had encountered any problems using the cruise control in this vehicle. Since I seldom drive any distance with that vehicle, I never noticed anything. But he had traveled onto the interstate, and when attempting to set the cruise, noticed it didn't work. Yesterday, I had to follow him somewhere, and I noticed the brake lights weren't coming on. We tested all the other things (tail lights, back up lights, turn signals), and everything was working properly. Today I was looking to see how to replace the brake light switch, and also noticed there were instructions on how to replace the cruise control switch and fuses,too (as they all seem to be related.) Then I found that some models of the Chevy Colorado and the GMC Canyon were affected by a recall for this sa
My husband's brake lights went out on his 2009 GMC canyon. He took it to a dealer to have it fixed. We read online that there was a recall for his brake light switch. They checked his VIN and said there wasn't anything. It isn't the bulbs, fuse, etc. They "fixed" it and said "it'll either work for the next 5 min or it won't work at all." and handed him the keys. He drove it and sure enough, the lights went out, again. He took it back and the same thing happened. "it may or may not work, yada yada..." why would they hand them the keys plus allow it pass for inspection if it does not work? As far as I am concerned, the work has not been completed. My husband recently got out of the usmc and has yet to find work. We cannot afford to keep taking it back or yet pay for a ticket!!!! *tr
airbags 2 complaints shown
My airbag light came on unexpectedly and remained on. The cause was due to broken airbag (orange wiring in the extended cab drivers side rear door. Upon inspection, several wires (air bag (orange), a speaker wire (brown) were completely broken. This appears to be an extremely common problem with Chevy colorados/GMC canyons with extended cabs and should be looked into further. The airbag shouldn't be compromised because of a poor wiring design in the rear door. *tr
My airbag light came on, I took it to my local repair shop and they found a broken wire in the rear driverside door they spliced the wire and that worked for about a month and now it is coming back on again but it seems to only come on when it is damp or raining. I open the door and move the wire harness around it will go back off.
engine 1 complaint shown
Every few days the vehicle will not start.... The security light comes on.. You have to disconnect the battery and wait for about 10 to 15 minutes for the computer to reset before you can restart the vehicle. This has happened at least once to twice a week starting shortly after I purchased the vehicle... I have taken it back to dealership where I bought it from and they said they could not find out what the problem what because it did not do it to them. I asked if they started it and drove it several times for a few days like I do and they said no they just put it on a machine and could not find anything wrong. This I feel was something that was wrong with the vehicle when I bought it or happened for some reason shortly after when I still should have had a factory warranty... So it should