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ProblemsByVin Index / 2009-MAZDA-CX-7 / COMPLAINTS
Full complaint record · NHTSA

2009 Mazda CX-7 owner complaints

64 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

suspension 5 complaints shown

15 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
12/28/2016 ODI #10937795.0

We were notified on the lower control arm recall in september. It's ridiculous that the replacement parts have not been made available. Why is Mazda dragging their feet on a safety issue like this

12/13/2016 ODI #10934995.0

Takata recall received airbag recall in july, warning me not to use the passenger seat, as of december 13, 2016 my vehicle has not been repaired. In october, I received a second safety recall for a potentially dangerous front suspension defect, again, no parts available to repair my car. I feel that my vehicle should be made safe now or I should be given alternate transportation until it is.

11/06/2017 157,142 mi ODI #11043644.0

Tl* takata recall. The contact owns a 2009 Mazda cx-7. The contact stated that the vehicle lacked stability when being operated at high speeds. The vehicle was taken to an independent mechanic where it was diagnosed that the lower control arms and ball joints were defective and needed to be replaced. The contact received notification of NHTSA campaign numbers: 17v429000 (air bags) and 16v593000 (suspension). The contact was unable to get the remedy completed due to lack of communication by the dealer (dennis dillon Mazda, 9501 w fairview ave, boise, id). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was

10/21/2016 ODI #10917764.0

Tl* takata recall. The contact owns a 2009 Mazda cx-7. The contact received notification of NHTSA campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

09/25/2017 ODI #11025311.0

Tl* the contact owns a 2009 Mazda cx-7. The contact received notification of NHTSA campaign number: 16v593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (eich Volkswagen, 1931 w division st, st cloud, mn 56301 (320) 251-1737) informed the contact that the parts were not available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

engine 5 complaints shown

16 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/21/2011 35,181 mi ODI #10440880.0

I bought this used around june 2010 with approx. 16000 mile. I had oil change at the local garage station. They told me that the oil was very thick. So I had it changed again within three month. It was running fine without any indication and all of a sudden I lost the power and engine quit. I had it towed to garage and they told me that it is better we have it checked by dealer as this has warranty. Mazda dealer looked in to this and told me that the turbo engine is ruined due to gunk in the oil. They asked me for oil change record. I only had since I had it . I could not get any previous record. Mazda and dealer told me that the warranty is void due to negligence to maintain. They will not cover under warranty. I can not believe this. This car has only 35k mile and no indication and Mazda

11/20/2013 78,120 mi ODI #10553094.0

My 2009 cx-7 has a major oil leak at the oil cooler. Upon learning this I turned to my mechanic and the internet only to find out this seems to be a very common issue. This defect is something that is on every Mazda forum and should be made a recall and fixed. This is a very well maintained vehicle that should not have this type of issue at this mileage. *tr

11/14/2016 ODI #10925724.0

I took my 2009 Mazda cx-7 (108,000 miles) in to the dealership for an oil change and to see why the check engine light had come on. I was informed the turbo needed to be replaced and was advised that the car was unsafe to drive and that I needed to get a new car immediately. The dealership was hesitant to let me leave in the car as it could stop working at any time and because I do a significant amount of highway driving this is particularly alarming. No remedy was offered and I was told it wasn't worth repairing. This is a known issue with the cx-7 and a danger to the driver and other drivers around when the cars stop working due to the issues with the turbo. A recall needs to be issued if so many people are having this issue with serious safety concerns.

10/23/2012 60,000 mi ODI #10482007.0

As I pulled out of my parking lot at work I lost power so I drove the car to the dealer. They called and told me the turbo was bad due to being clogged with sludge. And, that due to that sludge the entire engine would have to be replaced at a cost of $8,900. I've only owned the car 9 months, have receipts for multiple oil changes, and had an extended warranty - however, the extended warranty company (ameriplus) states that because the problem was caused by sludge, I'm not covered. I've researched and discovered that this is a huge problem with this vehicle, please help me! *tr

10/07/2019 90,600 mi ODI #11266866.0

The Mazda has multiple issues with turbo booster functioning and malfunctioning causing air pollution issues with billowing white smoke fr tailpipe, Mazda does not warranty this by ongoing issues with some repairs having to be done as early as 60000 miles,. My car is less than 100000 miles with extensive repair required to resolve issue, repairs as expensive as 3000 dollars. The smoke is so thick is impairs the vision of cars that maybe behind vehicles with this problem. This issue needs to be reviewed and resolved, car owners should be made aware when purchasing these Mazda of this heavily unreliable important part of the vehicle to make the decision beforehand if they will be responsible for these expensive repairs should they occur.

airbags 3 complaints shown

10 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
12/24/2019 81,075 mi ODI #11291086.0

In the last 2 weeks, when the vehicle is started, the airbag light by the speedometer flashes twice, stops, flashes twice, then stops. This continues for about 20-30 seconds after the car is started and is running/idling. Once the 20-30 seconds have passed, the airbag light then remains permanently lit. It remains lit while driving. The cycle starts again once the car is restarted.

12/09/2016 ODI #10934203.0

Takada recall my car is older (2009), I live in texas, and my airbag light is on so I'm worried!

09/14/2016 ODI #10906384.0

Takata recall: recall for my vehicle was announced by Mazda in may 2016 and as of september 14, 2016 Mazda still has not provided a resolution, other than not allow passengers to ride in the front seat, I guess so only the driver would be killed during an accident. I purchased this vehicle new in 2009 and it has been located in florida the entire time which is the high risk area. It would seem that Mazda should have a solution available by now to replace these airbags or provide an alternative for replacing the vehicle before more people are injured.

lighting 3 complaints shown

4 total in this category · moderate · avg repair $250 · see lighting cluster analysis →
12/22/2015 72,202 mi ODI #10811706.0

Both rear tail lights looked cloudy and the red color of the rear lights appeared white. I removed the light bulbs, thinking that maybe they had burned out. I noticed the light bulbs had melted through the internal red plastic lens of the tail light assembly and left a hole about the size of a quarter that allows the white light from the bulb to shine through. The melted plastic was all over the bulbs and there was a burnt plastic odor. The 7743 bulbs were both original to the car from Mazda when I purchased the car new in july 2009. I notified Mazda corporate and they had me take it to my dealer. They inspected the lights and said Mazda was willing to offer a $500 goodwill to replace the tail light assembly. That will not cover the cost of $1226.77 without labor to have the dealer replace

10/31/2011 ODI #10433684.0

Normal low light beam is cut off by the design of the surrounding hood area of the vehicle. This design factor cuts off the projected beam and limits the distance of clear visibility. The problem was described during dealer service and was told, that is how it was designed. No adjustment of light is possible in order to improve the night low beam visibility. The high beam is not affected & seems unobstructed. For daylight running lights it would be acceptable but for limiting night light projection by design is questionable. Is there a requirement for low beam minimum projection? If so, the issue needs studied & corrected. This presents a safety concern since distance visible on low beam is decreased & obstructed. Any explanation or help in this matter is appreciated. *tr

10/24/2012 44,000 mi ODI #10482143.0

Mazda cx7 2009 rear lens, light bulb melts internal red plastic, issue all 2007 to 2009 cx7. A safety issue rear stop light and driving light will not reflect the red color. *tr

other 2 complaints shown

10/27/2018 ODI #11143450.0

The exhaust from this car is horrible. Causing breathing issues

09/06/2019 ODI #11253718.0

Takata recall. The headlights are a danger. My 2009 Mazda cx-7 is very dangerous. The inside of the lamps are all coated. I never had an accident. They are just a death trap. I cannot use them. I use my brights so I don't get in an accident.

brakes 1 complaint shown

12/20/2024 ODI #11631870.0

I purchased a car from Best Buy Motors in Spanaway, WA on [XXX]. Three days later I took the car in for an oil change and my mechanic cited safety issues and identified the rear brakes were faulty and deemed them a safety hazard. I repaired the brakes because I did not want to continue driving them under those conditions. My mechanic stated that the dealership was wrong for selling the car with the brake pads so thin and worn. My bill for the brakes and oil change was $778.28. I called the dealership and asked them to pay for the "parts" $388.08. They talked to the mechanic and came back with parts for $119. They could have fixed the brakes for that amount before they sold it to me. My issue is that they had the car on the lot for over 6 weeks and allowed people to test drive the ca

powertrain 1 complaint shown

3 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/18/2008 ODI #10252161.0

I just bought a 2009 Mazda cx-7 three weeks ago, while driving my car on the third week, my car stopped shifting gears. As I was driving down the highway it just stopped. I had the care towed into the same dealership I bought the car at, and come to find out the transmission went out on the car. I took the car into the dealership on friday, december 12, 2008. I was told that I would receive a call from someone on monday, I waited and finally went to the dealership my self and they had no answers about the car. I then called Mazda's customer service line and made a complaint about what was going on and they told me that they would call me back with what was happening, at the time they called me back is when I found out about the transmission. I was informed that they needed more time to get

Showing 300 of 64 total complaints. The full federal record is available at nhtsa.gov/vehicle/2009/Mazda/CX-7#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-07-21. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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