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ProblemsByVin Index / 2009-MAZDA-MAZDA6 / COMPLAINTS
Full complaint record · NHTSA

2009 Mazda Mazda6 owner complaints

386 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

airbags 10 complaints shown

70 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/30/2016 ODI #10938825.0

Tl* takata recall. The contact owns a 2009 Mazda 6. The contact received notification of NHTSA campaign numbers: 16v356000 (air bags) and 16v594000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

12/29/2020 75,000 mi ODI #11385447.0

I recently noticed out of no where the dashboard on my car cracked for no reason it is right by the front passenger airbag. It is also extremely sticky . I don't feel safe driving it in this condition

12/29/2020 75,000 mi ODI #11385454.0

I recently noticed that my dashboard has become cracked and very sticky . I do not know how this happened when I contacted Mazda to get it fixed I was told they can not replace that part . I don't know what to do I feel stuck I paid a lot of money for this car

12/23/2016 ODI #10937288.0

Tl* the contact owns a 2009 Mazda 6. The contact received a recall notice for NHTSA campaign number: 16v356000 (air bags). The contact stated that the parts needed for the recall remedy were not available and the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

12/21/2016 ODI #10936792.0

Tl* the contact owns a 2009 Mazda 6. The contact received a recall notice for NHTSA campaign number: 16v356000 (air bags). The parts needed for the repair were not available. The contact believed the manufacturer exceeded a reasonable amount of time to provide the recall repairs. The dealer and manufacturer were made aware of the delay. The contact had not experienced a failure. VIN tool confirms parts not available.

12/19/2016 ODI #10936338.0

Tl* takata recall. The contact owns a 2009 Mazda 6. The contact received notification of NHTSA campaign numbers: 16v356000 (air bags) and 16v59400 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/17/2010 6,500 mi Crash ODI #10371075.0

Tl*the contact owns a 2009 Mazda, Mazda 6. While driving approximately 70-75 MPH, the contact lost control of the vehicle and it rolled over. The contact sustained minor injuries. No air bags deployed. A police report was filed. The vehicle was destroyed. The contact stated earlier in the year that the vehicle was making a noise and the transmission was replaced free of charge. The failure mileage was approximately 6,500.

12/16/2016 ODI #10935604.0

Tl* the contact owns a 2009 Mazda 6. The contact stated that the air bag warning indicator remained illuminated. The dealer repaired the vehicle, but the failure recurred. The contact received notification of NHTSA campaign number: 16v594000 (air bags). The manufacturer was not made aware of the failure. The VIN and failure mileage were not available. Parts distribution disconnect.

12/15/2016 ODI #10935453.0

Tl* the contact owns a 2009 Mazda 6. The contact received notification of NHTSA campaign number: 16v356000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

12/12/2016 ODI #10934714.0

Takata recall (passenger) the website indicates that my repair is incomplete, meaning that parts are available. The Mazda service manager told me that parts are not available and for me to call back in "another month." the service manager does not answer calls and he does not return calls when I leave a phone message. I complained to Mazda and they were equally not helpful. I live in zone a and am unable to use my vehicle as I need to use it (passengers cannot ride on passenger side front). I have asked to be notified when the parts are in stock and I was told that I have to continue to call back--they will not notify me when the parts become available. I have been unable to talk with a Mazda customer service manager--I get placed on hold and someone never answers. I need to have t

body 2 complaints shown

90 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
12/27/2019 125,000 mi ODI #11291484.0

Tl* the contact owns a 2009 Mazda 6. The contact stated that the dashboard was melting, shiny, and sticky to the touch. The reflection from the sunshine and approaching headlights from oncoming traffic at night affected the contact's vision to safely operate the vehicle. Hennessy Mazda (7261 jonesboro rd, building 2, morrow, ga 30260, (844) 237-2079) stated that the extended warranty was expired by six months and nothing could be done to assist with the repair costs. The manufacturer was contacted and advised the contact to call NHTSA. The failure mileage was 125,000.

12/18/2019 150,000 mi ODI #11289935.0

Tl* the contact's daughter owns a 2009 Mazda 6. While the vehicle was undergoing a routine oil change, the technician at whaling city Ford Lincoln Mazda (475 broad st, new london, ct 06320, (860) 333-1841) noticed that the rear subframe had severe corrosion and needed to be replaced. The dealer deemed the vehicle unsafe to drive. The front end subframe was replaced; however, the rear subframe was not. The contact referenced NHTSA campaign number: 18v631000 (suspension, structure). The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 150,000. *ln *jb

tires 2 complaints shown

14 total in this category · moderate · avg repair $150 · see tires cluster analysis →
12/27/2013 107,000 mi ODI #10557462.0

For the second time in a year the air valve on one of the tire pressure sensors on our Mazda corroded and snapped off as I was putting air in the tire. I'm very grateful this happened while the car was in our driveway and not while my wife or daughter was driving the car. *tr

12/17/2012 49,583 mi ODI #10489058.0

When I went to go remove the valve stem cap to check the air pressure, the valve stem broke off with the valve cap revealing the valve core. The tire was deflated within seconds. Further inspection of the valve stem showed that it was corroded. The valve stem broke off exactly at the point where the cap was screwed to. The dealership did not cover the cost for repairs as my car is not under warranty anymore. The cost for repairs came from my pocket. *tr

electrical 2 complaints shown

28 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/23/2013 ODI #10556724.0

2009 mazda6. Consumer writes in regards to automatic unlock button malfunction. *smd the consumer stated within the last year, the automatic unlock button inside the vehicle, suddenly stopped working, and in fact did the opposite of what it was supposed to do. When the unlock button was pressed, the entire vehicle automatically locked, and at times, would not release the lock, even manually. It would take many attempts at perfect timing to select the unlock button while opening the door in order to be able to get out of the vehicle. The automatic lock button functioned as it should, locking all doors. In other words, both the automatic lock and unlock buttons only locked the doors. The consumer stated she was locked inside the vehicle on several occasions, until she was able to get the

12/22/2020 ODI #11384608.0

On january 25, 2014, I had my car service at a s. Florida Mazda dealership for a 2013 recall on the door latch mounting screws. The recall stated that the screws may become loose. If all three door latch mounting screws become loose and fall out, the door latch mechanism will not engage when the door is closed, and the door ajar warning light will illuminate. Currently, I am experiencing the same issue with my doors and the door ajar light illuminating. In addition, due to this issue, my battery that I had replaced in may 2020 does not work. My car did not start. I had to have my car towed to the nearest Mazda dealership. The dealership replaced the battery but told me that my door latch on 2 doors had to be replaced because my car thinks the door is ajar and this causes the battery to dra

brakes 1 complaint shown

5 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/28/2009 7,000 mi ODI #10297224.0

My brakes on my 2009 Mazda 6s have failed 3 times, resulting in the master cylinder being replaced 2x, and the ABS unit 1x. When I would bring my car to a stop, it would start to roll again. This made me very concerned about causing an accident. *tr

suspension 1 complaint shown

61 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
12/27/2023 ODI #11562049.0

The contact owns a 2009 Mazda Mazda6. The contact stated the vehicle was taken to an independent mechanic for the replacement of the headlights, and the mechanic discovered that the rear suspension was rusted and corroded while the vehicle was on the lift. Additionally, the passenger’s side rear spring was detached. The mechanic advised the contact that the vehicle was unsafe to drive. The rear suspension needed to be replaced; however, the vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was not included in a rear suspension recall for corrosion and a case was not opened with the manufacturer. The approximate failure mileage was 138,000.

Showing 300 of 386 total complaints. The full federal record is available at nhtsa.gov/vehicle/2009/Mazda/Mazda6#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-07-21. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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