2009 Mercury Milan owner complaints

As reported by several other milan owners , which NHTSA is currently investigating, my brakes are "soft". While in motion and attempting to brake, the petal goes to the floor, leaving me to only hope my car will stop in time to avoid personal or vehicular injury. I am a retired Ford engineer and know this is an FMVSS, serious violation. I have taken it to three repair shops , including two Ford dealers, and each has told me I need a new hydraulic control cylinder which is about a $2000 repair. This repair cost is about half the current value of the vehicle. I am hoping that your investigation will force a recall repair at little or no cost to me. I purchased this vehicle new from Ford. Please advise any other actions I need to pursue. *tr

The break vibrates when trying to break over rough terrain. Also the breaking distance takes longer. Some occasions I have to press the break hard enough to come to a complete stop.

Tl* the contact owns a 2009 mercury milan. While reversing the vehicle, the brake pedal was depressed and the pedal traveled to the floor without warning. The contact had to pump the brake pedal in order for it to function properly. The dealer diagnosed that the master cylinder failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 84,202.

Tl* the contact owns a 2009 mercury milan. While driving various speeds and attempting to stop by depressing the brake pedal, the brake pedal traveled to the floor. The contact stated that the vehicle failed to stop. The contact was able to stop the vehicle by going up onto a curb. The vehicle was taken to the dealer where it was diagnosed that the ABS module failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.

After the anti-locks are used in snow the brake pedal goes almost to the floor. The car will still stop but slowly. To get the braking back to normal I had to brake hard in reverse and forward many times to get the breaking back close to normal. When the anti-locks are used again the same thing happens again. The petal goes back to the floor.

Tl* the contact owns a 2009 mercury milan. The contact stated that while driving at any speed and depressing the brake pedal, the brake pedal failed and seized intermittently. The vehicle was driven to an independent mechanic where the contact was informed that the brake pad had at least 20,000 miles left. The failure recurred intermittently. The manufacturer was notified about the failure. The vehicle was not repaired. The failure mileage was approximately 96,000.

I was entering a toll booth at a speed of 5 MPH. My brake pedal lost all pressure and was close to the floor. This happened on 2 occasions. The brake pedal returned to normal after turning the car off and restarting. The situation was triggered by a small bump in the road at the tollbooth. Holman Ford replaced the ABS hydrolic control unit and the module. I have the receipt for the repair.

Brakes became soft. ABS system and total brakes failed. Car was in motion gong through intersection when brakes became very soft and failed to stop car

After hard braking on an icy hill on a rough unpaved private road, the brake pedal went very soft and has not recovered. The car was moving at low speed, 10 MPH or less at the time of braking. Icy patches made the road very rough. When I brake, I held the pedal down so that the ABS would stop the car. *tr

A couple of months ago, the front tires of my car hit a rough surface due to road repair on my way home, and instantly I felt the ABS came on and I may have seen a quick instrument light flash. It took a very long distance to stop the car at the following stop sign, because majority of the brake travel was non-functional; I felt I was lucky I was even able to stop the car. After returning home, I inspected the brake and saw no leaks or damages in the brake system. After some internet search, I was surprised to see so many similar complaints about the Ford vehicles but with no recall information. The cause seems to be the hcu module, possibly some valve could not fully close after energizing, even though many shops replace the master cylinder without much effect. Now my car has evolv

While driving on the highway that was slightly wet the brakes all of a sudden needed to be pushed much further in order to work. I had to stretch my leg down to the floor almost for the brakes to work which was difficult as I am short. The problem went away the next day when the roads were dry again. *tr

I have been having an ongoing issue with my braking system on the 2009 mercury milan. It usually starts as having to activate the brakes fairly quickly (either slamming on the brake in emergency, or stopping over a dirt road or slowing over a speed bump). The brake pedal will activate the ABS (pump 3-4 times) and depress clear to the floor without actually stopping the vehicle. Then immediately after and until I have the brake lines bled there is 0 pressure in my brake pedal (pedal continues to go to floor without completely stopping the car). I recently had the master brake cylinder replaced which only corrected the problem for a short time and have just had to take it back to the shop for the same issue. They told me everything "seems fine" and they can't find another issue with the syst

Safety recall notice16s26 / NHTSA recall 16v-384 takata recall received a letter stating recall replacement is delayed again and remedy parts are unavailable. Ford is advising not to allow passengers to ride in the front passenger seat. This is unacceptable.

Tl* takata recall. The contact owns a 2009 mercury milan. The contact received notification of NHTSA campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called gosch Ford hemet at (951) 396-7250 (436 carriage cir, hemet, ca 92545) and raceway Ford at (800) 286-9861 (5900 sycamore canyon blvd, riverside, ca 92507) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall received notice almost a year ago and still no parts available. Unable to use front seat

Tl* the contact owns a 2009 mercury milan. The contact received notification of NHTSA campaign number: 17v024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (vision Ford Lincoln Hyundai (1500 s. White sand blvd, alamogordo, nm 88310) and was informed that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

Takato recall I took my 2009 mercury milan into the transmission shop to get it fix. The car isn't shifting correctly and is also hard shifting the transmission fluid was burnt. While the car was moving you aren't able to go faster than 40 miles per hour. If your on the free way that could be very dangerous.the transmission shop rebuilt the transmission and are still having the same problem with the car.

On december 6, 2019 I was at a red light on springdale road. Heard a loud pop sound. I jumped. Then I thought it was my tire. Light turned green. I turned left and my tires felt fine. Then I started hearing this strange crackling sound behind me. My get was an animal my be in my trunk. I looked in my rearview mirror to see that my whole glass was shattered. Glass is everywhere in my car. I haven't cleaned it out. Only placed a plastic bag to cover opening. Thank heaven so didn't have a baby in the back as required by law to have car seat reversed.

I started my car and two idiot lights went on . The engine light and a wrench light. The throttle body part went bad. I had my car towed to the closest mercury dealership. Which is weisler dealership on bridge ave, in point pleasant, nj the want to charge me $425 for the part replacement and $275 for labor. I will have a $700 bill for a part that Ford has had many problems with and recalls on. I would like someone to look into this and please get back to me. I will also be contacting the Ford headquarters in ca. My name is [xxx] . Cell number: [xxx]. Thank you for looking into this situation. I love the car but do not feel comfortable after reading all the complaints from Ford customers concerning the throttle body part problem. Ford folks need to look into this part. Inform

Tl* the contact owns a 2009 mercury milan. The contact stated that when starting the vehicle, the check engine warning light illuminated. The vehicle was towed to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was 71,000.