Tl* the contact owns a 2010 Cadillac srx. The contact stated that the rear door latch failed and would sporadically open independently. The vehicle was taken to the dealer who replaced the rear door latch. There were no recalls for the failure. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 56,000.
2010 Cadillac SRX body problems
severe 15 complaints filed with NHTSA · avg repair $1,500 · see body across all vehicles →
When does it fail?
Of the 15 body complaints filed for the 2010 Cadillac SRX, here's the actual mileage breakdown — failures cluster heaviest at 50,000-75,000 mi.
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
Among the 7 model years of Cadillac SRX in our records for body problems, this one ranks #2 by owner-complaint volume.
No new NHTSA body complaint has been filed on this vehicle in over 14 years — the issue may be aging out of the active population.
What owners are reporting 1 most recent
Common questions
How serious is the body problem on the 2010 Cadillac SRX?
It's a meaningful issue. 15 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,500.
At what mileage does the body typically fail?
Across the 13 complaints that reported odometer mileage, most body failures cluster between 20,000 and 60,204 miles, with the median around 43,000. A quarter of owners report trouble before 20,000; a quarter make it past 60,204. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $1,500 for body repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to body?
No active recalls currently cover body issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.