I SENT THIS EMAIL TO FORD IN SEPTEMBER 2014 I WAS IN AN AUTO ACCIDENT WHERE BY ANOTHER VEHICLE HIT A DEER WHICH LANDED ON THE DRIVER SIDE WINDOW WHICH SHATTERED INTO THOUSANDS OF TINY SHARDS OF GLASS. FOR OVER 2 YEARS, I HAVE BEING DEALING WITH THOUSANDS OF TINY SHARDS EMBEDDED THROUGH OUT MY BODY (FACE, LIPS, HANDS, ARMS, LEGS, NECK, CHEST) WHICH OVER TIME ARE WORKING THEIR WAY OUT. IT IS …
2010 Ford Escape visibility problems
severe 84 complaints filed with NHTSA · avg repair $350
Complaints
84
Recalls
0
Crashes
1
Avg fix
$350
What owners are reporting 4 most recent
THE VEHICLE WAS PARKED IN A DRIVEWAY ON A FAIRLY COLD DAY (TEMPERATURES IN THE LOW 30S). AFTER LOADING THE REAR OF THE VEHICLE AND UPON CLOSING THE LIFTGATE, THE REAR WINDOW SHATTERED. PRIOR TO THIS HAPPENING, THERE WERE NO SIGNS OF A CHIPPED/DAMAGED WINDOW. THE LIFTGATE WAS NOT SLAMMED HARDER THAN USUAL AND THERE WERE NO ITEMS BLOCKING IT FROM CLOSING.
SHUT THE REAR HATCH TO OUR FORD ESCAPE AND THE WINDOW EXPLODED. *TR
MY CAR WAS PARKED IN FRONT OF A FRIENDS HOUSE AND WE WERE UNLOADING BAGS FROM THE TRUNK. A FRIEND CLOSED THE TRUNK (NOT JUST THE WINDOW, THE ENTIRE DOOR) WHEN THE BACK WINDSHIELD EXPLODED SHOOTING SHARDS OF GLASS ALL OVER THE GROUND, MY CAR AND THE PEOPLE STANDING NEARBY. NO ONE WAS SERIOUSLY INJURED THANK GOODNESS BUT WE WERE ALL SHOCKED. THE DOOR WAS CLOSED IN A NORMAL MATTER BUT IT SOUNDED LIKE…
Common questions
How serious is the visibility problem on the 2010 Ford Escape?
It's a meaningful issue. 84 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $350.
At what mileage does the visibility typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to visibility?
No active recalls currently cover visibility issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Other problem areas on this vehicle
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Severity ratings are derived from reported crashes, fires, injuries, and fatalities.
Repair cost estimates are independent-shop national averages and may differ in your area.
Some links on this page are affiliate links.