Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.

Couldn't find that VIN. Check the digits and try again.

ProblemsByVin Index / 2010-INFINITI-G37 / COMPLAINTS
Full complaint record · NHTSA

2010 INFINITI G37 owner complaints

76 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

airbags 10 complaints shown

32 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/27/2018 27,246 mi ODI #11163643.0

Airbag light shows and blinks. Dealer says must replace control under seat. New cost is $6300 for part. Airbag system will not activate unless new control system is installed.dash light blinks whenever vehicle is on.

11/15/2019 109,000 mi ODI #11280407.0

Airbag light shows and blinks after starting the vehicle and while driving. Dealerships want over $6000 for part. Airbag system will not activate unless new control system is installed. Dash light blinks whenever vehicle is on. Have rest multiple times, but the blinking comings back.

11/04/2016 72,371 mi ODI #10924282.0

Red passenger airbag light began blinking. In august 2015, it was taken to dealer for diagnosis. Passenger side front occupant sensor not working & was reset. It came on once a passenger sat in the seat again. Cost to repair this was stated at $4930.53. It is a safety issue they should be responsible for! A year later, it is still flashing. I cannot find a recall still. I tried to upload a second file showing the estimate to repair.

10/27/2021 80,000 mi ODI #11438410.0

The contact owns a 2010 Infiniti G37. The contact stated that while driving at an undisclosed speed, the airbag warning light illuminated. The contact later noticed that there was a crack in the dashboard. The dealer was made aware of the failure and informed the contact that they could repair the dashboard but not the airbags. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was approximately 80,000.

10/24/2019 58,000 mi ODI #11270860.0

At approximately 58000 miles, the airbag warning light illuminated. After taking it to a dealer, it was determined that a $7000+ repair is needed. Internet searches shows this is a design flaw that Infiniti is aware of. In fact, they have recalled similar vehicles with the same design but not my particular vehicle. Either the design is incorrect or it's not. This is a flaw that should be addressed by the manufacturer.

10/05/2018 47,000 mi ODI #11133495.0

Airbag light flashing. Infiniti dealership advised sensor not working. Quoted $9,700 to repair. Called Infiniti consumer affairs, I tried to talk about the safety issues. They just continued to say "not under warranty and no financial assistance available from Infiniti ". Infiniti could care less about safety. I also had the same model a year ago except 2011. My 16 year old was involved in an accident in this car. It was totaled. Airbags did not deploy. Thank goodness he was ok.

09/04/2023 ODI #11542449.0

Passenger airbag light continues to flash and shows disabled

09/04/2019 89,000 mi ODI #11253090.0

Occupant classification system malfunction. I have a 2010 Infiniti g37 with 89000 miles, never had any accident before. Recently the air bag light started flashing for no apparent reason. I took it to the Infiniti dealer and was told it was the passenger air bag sensor in the front passenger seat that was bad, and would cost several thousands dollar to fix. After doing research it suggests this is a very common problem that many Infiniti/Nissan owners are currently have. Nissan has recall for this particular problem for very selected vehicle but I think a wider range of recall should be done by Infiniti/Nissan.

08/25/2021 100,000 mi ODI #11430487.0

The contact owns a 2010 Infiniti G37. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

08/13/2020 ODI #11349049.0

Passenger seat airbag sensor has failed, so the airbag will not deploy. Dash warning light remains illuminated while in operation. Spoke to Infiniti and was told to take to a dealer for diagnostics and they confirmed no recall currently. Spoke to the local Infiniti dealer who states they must diagnose the problem and charge for the service. Seat sensor has failed and repair includes the replacement of the passenger seat, which costs around $9k. The current trade in value of the car is $5-8k. No one can safely ride in the passenger seat of this vehicle. This safety issue should be recalled by Infiniti.

other 3 complaints shown

11/26/2019 ODI #11282426.0

The dash on my vehicle has been slowly cracking and falling apart for about 2 years. More and more fractures are occurring on the vehicle as it sits. This is a known issue and was recalled on my 2004 Lexus rx330 a few years ago for the same exact problem. This is clearly a manufacturing defect and should be addressed by Infiniti or the dash manufacturer.

10/19/2023 ODI #11550781.0

(UNKNOWN)There is a major problem with the dashboard cracking and peeling. This has been going on for a while now and it just keep getting worse. I have checked on line and I see where this is not an isolated problem. I don't understand why infiniti has not done a major recall by now. (UNKNOWN )The second problem with the infiniti is the battery going down. I am not sure why or for what reason the battery keep going down even if you drive it. This is also a problem that has been going on and it is not an isolated problem either. I have to keep getting battery boost every since we purchased this vehicle. I know infiniti has to know by now that this is a problem. This a major safety risk to me and others who maybe stranded late at night.

09/26/2016 42,500 mi ODI #10909604.0

When parked, the driver seat could not be adjusted. The back of driver seat went totally back and could not be returned to an upright position. There was a risk in driving the car.

body 2 complaints shown

8 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
12/23/2018 46,500 mi ODI #11163203.0

I own a 2010 Infiniti g 37 convertible, currently with 46,000 miles. Always garaged when not being driven both at work and home. All of a sudden the dashboard is soft and random cracks appeared at two different locations.researched online, and supposedly a lot of people are complaining about cracking/melting dashboards by Infiniti, especially with g37 models. I would appreciate any assistance since Infiniti seems to be having quality control issues and people all around the us are facing similar situation with their Infiniti cars.

11/20/2023 ODI #11556115.0

The firewall drain grommets for the sunroof drain line have needed to be replaced three times over the past 5 years. This is a well known design defect. Many Infiniti owners have complained about rain water ruining the interior foot wells on both the driver and front passenger areas AND causing damage to electronics inside the car. The design flaw issue is very expensive to repair, and to add insult to injury, the costly repair does NOT last for more than a couple of years. These vehicles should have a recall issued, which is the only real way to get the Infiniti car manufacturer's attention. Otherwise, vehicles will continue to be sold with this known defect. Damaged electronics are dangerous because they are known fire and safety hazards. Infiniti needs to be held accountable.

seatbelts 1 complaint shown

12/31/2010 ODI #10373619.0

Front seat belt guides on the infinity g37 convertible do not latch as required. Per page 1-17 of the 2010 infinity g37 convertible owners manual, if this seat belt guide is not securely installed the seat belt may slip and result in personal injury. I believe this is a design flaw that affects all 2010 infinity g37 convertibles. This issue has been exposed on a newly purchased vehicle with less than 1000 miles on the odometer. When a repair appointment was made on december 28, 2010 for correction of this issue the service manager at west houston infinity in houston, texas noted that this seat belt guide is a poor design and this issue surfaces on all g37 convertibles. *tr

engine 1 complaint shown

4 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
10/31/2016 69,000 mi ODI #10920201.0

Timing belt jumped and ruined entire engine at 69,000 miles. I've had the car for under 2 years. Regularly serviced and well taken care of. Dealership has complete records of service from prior owner. Never had any issues. Infiniti will not cover entire cost of repair because I'm a couple of months out of warranty even though I'm under 70,000 miles. I'm very hurt and disappointed. I'm a single woman who bought this car by herself with a lot faith. Car is still being financed, yet now I have to pay thousands of dollars for a problem that should have never happened. Any advice?

visibility 1 complaint shown

3 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
10/29/2019 ODI #11277002.0

The dashboard is melting and causes reflections at certain angles causing distortion in the vision. A part of the wind shield just shows the reflection of the dashboard hampering road vision

cruise control 1 complaint shown

6 total in this category · severe · avg repair $600 · see cruise control cluster analysis →
10/24/2011 18,452 mi ODI #10432577.0

I started my car with my foot on the brake and it revved up to 4500 rpms. I took out my phone and had time to take two pictures of the meter. I turned the car off and it did it again, for a total of three times. The same thing had happened once earlier in the day. I also happens sporadically when I first start it in the morning. Sometimes I feel it is going to go throughout the garage wall. Fortunately to start it I must have my foot on the brake! *tr

brakes 1 complaint shown

09/11/2012 18,000 mi Crash ODI #10475078.0

Tl* the contact owns a 2010 infinti g37xs. The contact was traveling 20mph when the brakes were depressed and the vehicle failed to stop properly. The contact mentioned that the failure recurred after traveling 15 MPH and the vehicle crashed into the rear end of another vehicle. A police report was not filed and no injuries were reported. The vehicle was taken to the dealer. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 18,000 and the current mileage was 18,562.

Showing 300 of 76 total complaints. The full federal record is available at nhtsa.gov/vehicle/2010/INFINITI/G37#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
Get a free warranty quote →
Sponsored — we earn a commission if you complete a quote. Disclosure.