2010 Kia Soul owner complaints

Tl* the contact owned a 2010 Kia soul. While the contact's daughter was driving 30 MPH, the vehicle was struck on the front driver's side near the headlight by another vehicle. The air bag did not deploy. A police report was filed. The contact's daughter sustained a seat belt injury on her chest and a nose injury, which required medical attention. The vehicle was towed to a tow yard and deemed a total loss by the insurance company. The vehicle was not taken to a dealer. The manufacturer was not notified of the failure. The cause of the failure was not determined. The failure mileage was approximately 100,000. The VIN was not available.

As I was driving north on I-95 it had started to rain. I was in the left lane of a two lane highway going 60 MPH in a 70 MPH zone when an 18 wheeler went by me going 85 MPH or more. It pushed water on the road over into my lane and I felt my wheels begin to move. I let off the gas and gripped the wheel. My ESC light never turned on. I hydroplaned from my lane into the right lane then back into my lane and off the road. The wheels locked about 20 feet off the road and the car tipped on the passenger side and hit a tree. I had my seatbelt on as I sat and dialed 911. My windshield was spiderwebbed, my hood of the car was up, and all my belongings were thrown on the right side of the car. I was wearing my prescription glasses and a headband and with the force of the hit, both were thrown off

Tl* the contact owns a 2010 Kia soul. While driving 10 MPH, another vehicle crashed into the driver side door of the contact's vehicle. As a result, the air bags deployed and metal fragments discharged. The contact sustained a shoulder cut that required medical attention. A police report was filed. The vehicle was taken to a dealer; however, the failure was not diagnosed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 22,000.

Tl*the contact owns a 2010 Kia soul. While driving 65 MPH the contact hit a deer which caused the driver side door to crush inward. None of the airbags in the vehicle deployed. There were no injuries. The current and failure mileages were 4276.

Auto se aceler causando accidente. Entrando al estacionamiento se aceler chocando con la pared del condominio

I have had my Kia soul since may 2009. I have experienced chips in the glass and paint as well as scratches to the glass from a plastic ice scraper ai have used on 3 other vehicles without issue. I do not use ice scrapers often here in texas, but this is the first time I have had windows scratched by a plastic utensil designed for the task I was performing. I think the windows are made of a hybrid compound that is not fully glass to be so easily chipped and scratched. It reminds me of the polycarbonate used in the glasses I wear. They are "scratch resistant", but when push comes to shove I will have scratches from the most benign occurrences. I believe the glass in this vehicle will be a hazard over the long term by creating issues with viewing the road. The scratches catch the light and c

Windshield cracked at base of window covered by the wiper not where a rock could access it. The crack has since spread across the entire surface of the window. This happened in march of 2010 after having the car for 4 months. I am unwilling to fix due to the other complaints. This should be recalled and replaced with american glass that is not so soft. *tr

Rock barely taps windshield causing damage. *tr

Factory installed windshield chips and cracks from the edge easily and often. I had the first window replaced at about 5,000 miles and that window was a genuine Kia window installed and now it has two small chips and a crack from the edge of the glass and one big chip at 8,000 miles. I have not changed my driving and have never occurred this many window defects. I believe the window to be not properly annealed or treated in the furnace or it is just too thin. *tr

Tl*the contact owns a 2010 Kia soul. While driving approximately 5 MPH the steering wheel became stuck in the turning position and the vehicle stalled. The contact turned the vehicle back on and was able to drive normally. The failure would continue to occur intermittently. The vehicle was taken to the dealer where the technician could not diagnose or duplicate the failure. The manufacturer was contacted and stated that they would work something out as long as the contact does not involve a lawyer. The approximate failure mileage was 4,000.

Hello, I would like to report that someone attempted to steal my 2010 Kia Soul. The incident occurred on [XXX], in San Jose, CA 95111. As a result of the attempted theft, there is damage to the car’s steering wheel and ignition. Please let me know if additional information or documentation is needed to assist with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

All interior doors are nicked and scratched especially the front doors. The interior of my car looks like a ten year old car and this is a 2010 soul. Called Kia many times and they just continue to tell me they are working on it. I have had my car for a year and a half already! I want the panels replaced with a higher quality product. Also have noticed when I drive on rough road or hit bumps or holes the car seems to loose control a bit. Like it skips across the road and I can't stop it. I can't seem to steer it for that brief second. *tr

I own a pre-owned 2010 Kia soul! With approximately 47k miles, clear title and no accidents. On sunday 12/29/13 my car experienced sua (sudden unintended acceleration). I was driving approximately 35 MPH, approaching a rotary, when my car suddenly accelerated on its own. The rpms spiked up to 4000-5000 and my car lunged forward and the engine was racing very loudly. I had to pump the brakes multiple times to decelerate and bring the car to a complete stop. This incident is now the 4-5th time I have experienced sudden acceleration (within 1 year), usually happening between the 35-45mph range. The car will accelerate on its own (even if I've been at a complete stop, it will jump forward with rpms running abnormally high) and I'll have to press on the brakes significantly. I brought the car t

Tl* the contact owns a 2010 Kia soul. The contact was driving approximately 5 MPH when the vehicle abnormally accelerated forward until the contact applied the brakes. The vehicle was taken to an authorized dealer where they were unable to diagnose the failure. The vehicle was not repaired. This failure occurred intermittently in the past. The failure and current mileage was 4,100.

I am the owner of a 2010 soul. The car rolled down a hill in 1st gear with the emergency brake on twice, the 2nd time into a river. Now every time it is damp or cold the emergency brake sticks [stays on when the lever is disengaged] and I end up driving with the brake on. The entire car shakes until the brake lets go. I have had the car looked at by my local dealer twice and they have done nothing. *tr

Audio & bluetooth system have failed. Audio system previously failed in december 2011. Audio system just blacked out . Dealership replaced audio system at that time under warranty. At this time there is a loud scrambled sound when radio is turned on and bluetooth does not work either. Googled audio problems regarding this model of auto was found on a you tube demo of exactly the same type of problem experienced by another person in july of this year. The problem turned out to be a failed external amplifier. In doing some further checking on the web found that another person also had their audio system fail at 39,000 miles in 2011. As amplifier was not covered after 36,000 miles he was quoted charges of $114.00 for a diagnostic eval, $640.00 labor for putting in a new amp and $825

Daughter was driving car on side street when she noticed smoke and then fire coming from passenger side speaker/light area. She was fortunately not hurt and was assisted by bystander in putting out fire. Inside of door around speaker melted. Appears to be same problem that Kia recalled 2010 Kia for (ref 10v388000 aug 30 2010). Car was supposedly fixed under recall no. 10v388000 at fullerton Kia (no longer in business at the fullerton location). To date Kia has accepted no responsibility for the problem. I want to make sure that cause is investigated before car is repaired, and reason is destroyed as it appears recall fix was unsuccessful and there may be 1000's of cars on the road with same problem. *tr updated 03/06/12 *bf updated ivoq 03/13/12 *kb

I bought car being financed in sac,ca. August 8, 2023. Took back referred to mechanic round corner. Brake rotor issues fixed front this was August 14 noise still exist took back turned back rotors scraping noise pulling to left took to other automotive repairs ,inspections shocks original 2010 208,000 miles , brakes rotors scratches need replacing , pads, sway bar crack or been welded, sway bar link needs replacing crack control arms bushings cracked,windshield wipers needed replacing, check engine light I replaced coils and spark plugs, valve cover gasket leak ,front tires worn . Brakes sway bar axle issues could have have tragic accidents rollover cause injury to self passengers pedestrians and other vehicles. Even though car sold as is there's safety issues that should had been addresse

Tl* the contact owns a 2010 Kia soul. While operating the air conditioning, the front driver and passenger side windows became fogged. Also, when using the vent to direct air to the floor, condensation would occur on the front windshield. The vehicle was taken to the dealer. The technician indicated that the vehicle was operating as normal. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 2,000.

Our new soul+ was purchased in august 2009 new. It was almost immediate that scratches and scuffs were coming out on the interior panels. The slightest scuff or even just scrating with a fingernail was enough to make a permanent scratch. Very poor quality panels and after speaking with other owners on a soul forum...I am not alone. *tr