I HAVE HAD MY KIA SOUL SINCE MAY 2009. I HAVE EXPERIENCED CHIPS IN THE GLASS AND PAINT AS WELL AS SCRATCHES TO THE GLASS FROM A PLASTIC ICE SCRAPER AI HAVE USED ON 3 OTHER VEHICLES WITHOUT ISSUE. I DO NOT USE ICE SCRAPERS OFTEN HERE IN TEXAS, BUT THIS IS THE FIRST TIME I HAVE HAD WINDOWS SCRATCHED BY A PLASTIC UTENSIL DESIGNED FOR THE TASK I WAS PERFORMING. I THINK THE WINDOWS ARE MADE OF A HYBRID…
2010 kia Soul visibility problems
moderate 11 complaints filed with NHTSA · avg repair $350
Complaints
11
Recalls
0
Crashes
0
Avg fix
$350
What owners are reporting 4 most recent
WINDSHIELD CRACKED AT BASE OF WINDOW COVERED BY THE WIPER NOT WHERE A ROCK COULD ACCESS IT. THE CRACK HAS SINCE SPREAD ACROSS THE ENTIRE SURFACE OF THE WINDOW. THIS HAPPENED IN MARCH OF 2010 AFTER HAVING THE CAR FOR 4 MONTHS. I AM UNWILLING TO FIX DUE TO THE OTHER COMPLAINTS. THIS SHOULD BE RECALLED AND REPLACED WITH AMERICAN GLASS THAT IS NOT SO SOFT. *TR
ROCK BARELY TAPS WINDSHIELD CAUSING DAMAGE. *TR
FACTORY INSTALLED WINDSHIELD CHIPS AND CRACKS FROM THE EDGE EASILY AND OFTEN. I HAD THE FIRST WINDOW REPLACED AT ABOUT 5,000 MILES AND THAT WINDOW WAS A GENUINE KIA WINDOW INSTALLED AND NOW IT HAS TWO SMALL CHIPS AND A CRACK FROM THE EDGE OF THE GLASS AND ONE BIG CHIP AT 8,000 MILES. I HAVE NOT CHANGED MY DRIVING AND HAVE NEVER OCCURRED THIS MANY WINDOW DEFECTS. I BELIEVE THE WINDOW TO BE NOT PROP…
Common questions
How serious is the visibility problem on the 2010 kia Soul?
It's a documented issue but not catastrophic. 11 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
At what mileage does the visibility typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to visibility?
No active recalls currently cover visibility issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Other problem areas on this vehicle
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Severity ratings are derived from reported crashes, fires, injuries, and fatalities.
Repair cost estimates are independent-shop national averages and may differ in your area.
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