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ProblemsByVin Index / 2011-BUICK-ENCLAVE / COMPLAINTS
Full complaint record · NHTSA

2011 Buick Enclave owner complaints

211 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

steering 4 complaints shown

41 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/24/2015 69,500 mi ODI #10812041.0

On three separate occasions in the past month my car lost power while I was driving. Fortunately, I was on city streets when this occurred and I was able to coast to the side of the road and restart the engine. I brought my car in to my Buick dealer after the 2nd occurrence and they could find nothing wrong with it. When it happened again last week I noticed that right before I lost power the small wallet that is part of my key chain had fallen from the top of the steering wheel (where I keep it so it doesn't hit my leg). Thinking it may have jerked the ignition slightly and that may have been part of the power issue, I googled "Buick enclave ignition issues" when I returned home. Immediately all of the gm ignition problems of the past few years came up; including the frightening news that

12/16/2015 ODI #10810715.0

The power steering fluid is leaking after hearing loud grinding noise and difficult to steer while driving. Gm said they didn't see a problem and not part of the "special coverage" that involves a steering pump. Apparently, you need to almost crash your car before that is replaced. I received a quote to repair and it's at least $800. The car has 67k miles and is 5 years old - only owner.

12/02/2016 100,000 mi ODI #10929536.0

Tl* the contact owns a 2011 Buick enclave. The contact stated that while operating the vehicle, the power steering malfunctioned causing the steering wheel to become difficult to turn. The vehicle was taken to an independent mechanic, who diagnosed that the power steering pump needed to be replaced. The power steering pump was replaced and the failure was remedied. The contact also indicated that while operating the vehicle, the check engine light had illuminated. The mechanic diagnosed that the timing change needed to be repaired. The failure was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000. Updated 01/11/2017*ct timing chain was repaired by independent mechanic. Rear liftgate failed. After negotiations with gm liftgate was repaired as per p

11/20/2015 74,000 mi ODI #10795011.0

Recently had to replace my power steering gear due to leaking seals that caused failure. Also power steering pump had to be replaced. Power steering pump is covered under special gm warranty (14329 'loss of power steering assist'), but not power steering gear. In doing research, it seems many consumers have experienced a similar issue, but gm has not issued a recall for the power steering gear.

airbags 4 complaints shown

34 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/07/2011 1,200 mi ODI #10438882.0

Air bag light kept coming on. Love Buick, columbia sc replaced module. Several days later air bag light came on again with a message " service airbag ". Above dealer now has this vehicle in service and says they need to keep it several days for more diagnostics. *tr

11/30/2017 55,000 mi ODI #11051582.0

This vehicle has only about 55,000 miles and was purchased used. It underwent the major recall gm had for defective airbags in 2014. The airbag light came on again while the vehicle was on motion and has been intermittently on and off. The dealer wants $145 for diagnostics and gm will not cover under previous recall unless we prove there was a defect with the previous recall parts. Of course gm will not disclose what the previous recall parts were .

11/29/2022 ODI #11495240.0

Airbag light keeps coming on and going off

11/20/2015 99,000 mi ODI #10795179.0

Tl* the contact owns a 2011 Buick enclave. The contact stated that the warning light illuminated, which indicated that the air bag needed servicing. When the vehicle was diagnosed, the mechanic stated that the air bag coil needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 99,000. Updated 02/12/16*lj the vehicle was repaired at the consumers expense. Updated 03/09/16.*jb

electrical 3 complaints shown

19 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/29/2014 36,762 mi ODI #10668752.0

I walked out and tried to open my car with the remote and it did not work. So I used the key to get in it and tried to start it and nothing. Then I could not get the key out of it either. I was panicked I needed to get to work. My husband later jumped it and took the battery to get looked at. Nothing was wrong with the battery. I drove it a day later and my air conditioning was blowing heat on the drivers side and cold air on the passengers side. I just bought it in july with 28,999 miles on it. At 36,762 miles there should be no problems. *tr

11/23/2015 107,500 mi ODI #10806390.0

My car would not start on it own. I got a boost and it started up. Went to auto store and turned the car off and removed the key but it kept running for a few minutes. The sales associated tested the battery and said it wasn't getting the proper crack amps. They did not have the battery that I needed in stock, I was able to make it home and turn off and restart the car until the next morning and the car would not start again and the key got stuck in the ignition. My husband purchased a battery from advance auto but he was still not sure that the battery was indeed the issue. Called and took the car superior motors dealership on november 5. We left the car for them to research the issue. We received a call notifying that there was a crack in the firewall that caused water to leak at

11/19/2019 48,076 mi ODI #11281236.0

I purchased the vehicle on 11/4/19. The dealership, salesman or service department. Didn't inform me or put it in writing that the crankshaft sensor was faulty on the vehicle. John eagle Acura didn't consider safety first. On 11/7/19 at 48,076 miles the vehicle won't crank. It was cold and rainy so I didn't drive the vehicle. On 11/17/19 I drove the vehicle to church at 48,124 miles. When I got out of church it won't crank. I called the dealership on 11/18/19 and told them about the vehicle. They told me to bring it in. I brought it in on 11/19/19 at 3p.m. I asked the service department what was the problem because the vehicle won't crank. They told me that it is the crankshaft sensor. I told the salesman that you knew it was the crankshaft sensor and you put my safety at risk. Because yo

powertrain 3 complaints shown

33 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/12/2011 5,400 mi ODI #10439351.0

2011 Buick enclave rolls unabated on hills while in gear - drive or reverse. Very hard to control. Requires very quick move from brake to accelerator and "2-foot" driving which is dangerous and wears brakes and transmission. There is no "hill hold" feature and drivetrain provides no resistance. *tr

12/11/2018 139,000 mi ODI #11160848.0

I was driving down the highway and all of sudden the vehicle jerk back hard and I loss power and stabilize system shut down and could drive no more than 20 mile an hour. It gotten worst that my truck is jerking and shaking.

11/19/2020 150,000 mi ODI #11375379.0

Codes p0017 and p0008 camshaft position sensor and crankshaft position keeps coming on driving and parked running. Even after replacing the sensor.

engine 2 complaints shown

19 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/04/2019 114,054 mi ODI #11286935.0

Tl* the contact owns a 2011 Buick enclave. While operating the vehicle, the contact heard an abnormal winding noise coming from the engine and the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the crankshaft needed to be replaced. The vehicle was not repaired and the failure recurred. Johnny londoff Chevrolet (1375 dunn rd, florissant, mo 63031, (314) 227-1437) was contacted and scheduled a second diagnostic appointment for december 5, 2019. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,054.

11/21/2013 25,142 mi ODI #10553276.0

Water pump failed, car overheated. Stranded wife and daughter 2 hours. Part fixed under recall gm campaign 13079. Never notified of recall prior to incident. *tr

other 1 complaint shown

12/10/2013 50,000 mi ODI #10555477.0

Driving on highway. Warning light for stabilitrack came on, then engine power reduced light. In seconds no power to vehicle. Could not accelerate at all and vehicle slowed on its own. Extremely dangerous in traffic when trying to pull over with no power. Manual says turn off car wait 15 seconds to correct problem. Assuming you don't get killed pulling over first, nice idea. Doesn't work. Had to stop vehicle more than ten times on way home due to same problem. Brought vehicle into dealer. Same problem persists. *tr

visibility 1 complaint shown

3 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/08/2015 84,000 mi ODI #10809069.0

Tl* the contact owns a 2011 Buick enclave. The contact stated that the defroster failed to function. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 84,000. Updated 02/10/16*lj *tr

cruise control 1 complaint shown

10 total in this category · severe · avg repair $600 · see cruise control cluster analysis →
12/07/2011 ODI #10438924.0

Slowing down to stop for red light the car speeded up by itself. I had to press very hard on the brakes to stop the car . *tr

tires 1 complaint shown

6 total in this category · moderate · avg repair $150 · see tires cluster analysis →
11/20/2014 18,000 mi ODI #10659801.0

At approximately 18000 miles I noticed that my michelin tires had small cracks in them. Since they were not worrisome at that time, I just decided to keep an eye on my tires, for bulges or larger cracks. I recently had my tires replaced, less than 40000 miles on them because I was getting ready to go on a road trip and didn't want to take the chance. My tires were heavily cracked and one was losing air daily. I first contacted gm directly (prior to replacing the tires) to see if they were under warranty or known defective/recall items. When I spoke to the dealer about the tires being defective, they insisted the tires were not defective, that michelin adds silica to their tires in the manufacturing process and the silica addition does not do well in hot/dry climates. They indicated t

Showing 300 of 211 total complaints. The full federal record is available at nhtsa.gov/vehicle/2011/Buick/Enclave#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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