Tl* takata recall. The contact owns a 2011 Chevrolet avalanche. The contact received notification of NHTSA campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (landers - mclarty Chevrolet in huntsville, al, phone number: 256-830-1600) confirmed…
2011 Chevrolet Avalanche airbags problems
moderate 65 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
Failure mileage
Complaints
65
Recalls
0
Avg fix
$1,100
1crash
1injury
When does it fail?
Of the 65 airbags complaints filed for the 2011 Chevrolet Avalanche, here's the actual mileage breakdown — failures cluster heaviest at 25,000-50,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Airbags accounts for 42% of every owner complaint on file for this vehicle — the dominant problem area across 6 categories tracked.
Owners have filed 65 airbags complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
The failure pattern owners describe
Buyer takeaway: Avalanche owners report chronic dashboard cracking around the passenger airbag, often within 2–4 years of ownership, with widespread complaints that GM will not cover the defect unless forced by a recall. Additionally, many owners are stuck waiting indefinitely for recall repair parts due to Takata bankruptcy, leaving their vehicles with potentially defective airbags unrepaired for years.
Dashboard cracking around the passenger-side airbag is a consistent complaint across these 2011 Avalanche models, typically appearing 24–48 months after purchase at 40,000–87,000 miles. Owners describe deep gashes or cracks starting at the upper left corner of the airbag cover and spreading into the instrument cluster area. Cracks continue to grow over time and cause the dashboard to vibrate while driving. Owners worry cracked plastic will become shrapnel if the airbag deploys, potentially injuring passengers or preventing proper airbag function.
Dealers acknowledge the issue but refuse warranty coverage, instead offering cost-sharing repairs or citing no fix available. One owner reported repeated cracks within 24 months after repair. GM has not provided a written guarantee that the airbag will function properly if the dashboard remains compromised.
Separately, the Takata airbag recall (NHTSA 16V381000) issued in July 2016 has left many owners in limbo. Dealers confirmed replacement parts are unavailable years later. GM states the remedy has not been determined, and Takata's bankruptcy filing compounds the delay. Owners report waiting 6 months to 2+ years with no update or timeline for repair, driving vehicles they believe to be safety hazards.
Same Chevrolet Avalanche airbags reports on nearby years: 2008 · 2009 · 2010 · 2013
Failure modes owners describe
Dashboard cracking around passenger airbag housing
Owners report cracks starting at or near the upper left corner of the passenger-side airbag cover, often spreading into the dashboard material. Multiple complaints note cracks also appear around the instrument cluster. Owners express concern that cracked plastic could become shrapnel if the airbag deploys, potentially injuring passengers or causing the airbag to malfunction.
When: 24–48 months after purchase; reported at 40,000–87,000 miles. Some cracks form while the vehicle sits; others develop during normal driving or highway use. Vibration and road conditions appear to accelerate crack propagation.
Symptoms owners cite: Visible deep gash or crack in dashboard upper left corner of passenger airbag; Cracks spreading into multiple locations (instrument cluster, air vent); Dashboard panel vibrating or shaking while driving; Cover plate coming off or lifting due to cracks; Cracks continuing to grow over time
Repairs/costs cited: Owners report dealerships either refuse to repair under warranty (citing no coverage) or demand customer cost-sharing. One owner was told by Kuni of Sacramento that GM would cover part of the repair but customer had to pay the remainder. Another states repairs have failed—recurrence within 24 months or less. One dealer quoted replacement of part GM #19331336 panel but requested parts and labor fees from owner.
Recalls/TSBs owners mention: GM acknowledges the issue is common across 2009–2013 models but refuses to repair or guarantee it outside a recall. No written guarantee provided that the airbag will not deploy randomly.
Takata airbag recall (NHTSA Campaign 16V381000) — parts unavailable, extended delays
Owners received official recall notifications (many dated July 2016) for defective Takata airbags under NHTSA Campaign 16V381000. Dealers confirmed replacement parts are not available. Owners waited 6 months to over 2 years with no remedy. GM informed owners that TK Holdings (Takata's parent) filed for bankruptcy and that the resolution and remedy parts remain undetermined. Owners express fear of accidental airbag deployment while the vehicle remains unrepaired.
When: Recall notice issued July 2016 and ongoing. Complaints filed through 2021 stating parts still unavailable years after notice.
Symptoms owners cite: Official recall notice received; Parts unavailable at dealership when customer attempts repair; Prolonged waiting periods (6 months to 2+ years) with no update on availability; Manufacturer unable to confirm timeline for parts or remedy
Codes mentioned: 16V381000
Repairs/costs cited: Multiple dealers (Dan Vaden Brunswick Chevrolet, Monument Chevrolet, McCurry-Deck Motors, Jon Hall Chevrolet, George Moore Chevrolet, Landers-McLarty Chevrolet, Community Chevrolet, Allen Gwynn Chevrolet, F.H. Dailey Chevrolet, Gerry Lane Chevrolet, and others) confirmed parts not available for recall remedy. One owner was told by dealer in Burbank, California that they have been waiting a year for parts.
Recalls/TSBs owners mention: NHTSA Campaign 16V381000 (Takata airbags). GM issued recall notices but could not provide remedy parts. Manufacturer stated resolution had not been determined. TK Holdings (Takata) bankruptcy filing cited by multiple owners as reason for parts shortage.
Airbag non-deployment in crash
One owner reported a crash at 35 mph in which the airbags failed to deploy. The vehicle also experienced ABS failure at the same time. Owner sustained unknown injuries. Technician verified ABS needed reset. Manufacturer refused to replace the ABS brake module under warranty.
When: At 24,500 miles
Symptoms owners cite: ABS brakes failed while attempting to slow vehicle at 35 mph; Airbags did not deploy upon impact with another vehicle; Vehicle collision occurred
Repairs/costs cited: Technician verified ABS failed and needed reset. Owner requested new ABS brake module under warranty; manufacturer refused.
Recalls/TSBs owners mention: Manufacturer refused to replace ABS brake module under warranty
Synthesized from 65 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 10 most recent
Dash is cracked on upper left corner of passenger air bag making sharp plastic pieces that could cause air bag failure or worse injure passenger on impact. Have contacted gm about problem to no avail. They don't want to recognize the problem as there are thousands of trucks wit same issue.
Safety issue. Dash is cracking near airbag. This could possibly cause premature deployment of airbag or shrapnel from dash causing harm during deployment. Dash is also cracking over steering wheel area.
The dashboard cracked for no reason in two places. One crack involves the passenger side airbag cover and the cover is coming off due to the crack. I told the dealership and they said they had seen this before but would not cover it. The crack is getting worse and the airbag cover is lifting up which will compromise the airbag deployment. There are many other complaints online of the same…
Takata recall
I have received several notices about having the air bags replaced but the local chev dealer tells me when they get the parts they will call me. When will the parts be ready?
The dashboard cracked at the corner of the passenger side airbag and spidered out into the air vent. I brought it to the local Chevy dealer, and basically told me to go away it wasn't under warranty. I bought an extended warranty I guess that doesn't cover anything. I know of hundreds of people with this same issue. This is about the safety of the consumers!!! *tr
Takata recall - my takata airbag has been recalled for years now, but gm has failed to provide owners with a replacement. I am scared daily driving the recall in fear the airbag will deploy without warning and without experiencing an accident.
Open recall on airbag gm says no remedy yet. What do I do.
Tl* the contact owns a 2011 Chevrolet avalanche. The contact stated that the dashboard on the passenger side of the vehicle fractured along the passenger side air bag housing enclosure. The vehicle was taken to the dealer to be inspected. The contact was informed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate…
Had airbags trouble with your 2011 Chevrolet Avalanche?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2011 Chevrolet Avalanche?
It's a documented issue but not catastrophic. 65 complaints have been filed. Repairs average $1,100 and most owners catch it before it causes a breakdown.
At what mileage does the airbags typically fail?
Across the 30 complaints that reported odometer mileage, most airbags failures cluster between 46,000 and 80,000 miles, with the median around 69,000. A quarter of owners report trouble before 46,000; a quarter make it past 80,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2011/Chevrolet/Avalanche.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.