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2011 Chevrolet HHR electrical problems

severe Owners of the 2011 Chevrolet HHR have filed 29 NHTSA complaints about the electrical, typically surfacing around 65,000 miles at roughly $850 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See electrical across all vehicles →

Failure mileage
Complaints
29
Recalls
2
Avg fix
$850
electrical complaints on the Chevrolet HHR, by model year
Model yearelectrical complaints
2007 HHR 63
2008 HHR 78
2009 HHR 117
2010 HHR 85
2011 HHR (this page) 29
2crashes
4injuries
What stands out

Of the 6 model years of Chevrolet HHR we track for electrical problems, this one has the fewest owner complaints on file (29).

All 2 active electrical recalls on this vehicle land at critical or severe — none classified moderate.

Related recalls

severe NHTSA 14V171000 April 10, 2014

General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles

If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.

Fix: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
severe NHTSA 14E021000 April 30, 2014

UCI-FRAM Group is recalling certain LS1328 ignition Switches sold as Wells LS1328, Duralast LS1328, Airtex 1S6097, and Carquest 53-27479, and LS1497 Ignition Switches sold as Wells LS1497, Duralast LS1497, Airtex 1S10961, and Carquest 53-27967, for use on various General Motors model and model year vehicles during repair and replacement of the original ignition switch

If the ignition switch moves from the run position to accessory, the car would stall and the air bags will not deploy in the event of a crash, increasing the risk of personal injury to the occupants.

Fix: UCI-FRAM Group has notified its purchasers to quarantine and return all inventory. Any switches already installed in vehicles will be replaced by GM dealers as part of NHTSA recall 14V-047, free of charge. UCI-Fram's purchasers should contact UCI-FRAM Group at 1-800-890-2075. GM vehicle owners requiring additional information on that recall campaign should contact GM at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac) or 1-800-553-6000 (Saturn).

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering electrical on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin 21-NA-043 Jan 2025

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.

full bulletin at NHTSA ↗
Service Bulletin PIT5962B Dec 2024

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

full bulletin at NHTSA ↗
Service Bulletin PIP4723J Oct 2024

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

full bulletin at NHTSA ↗
Service Bulletin 20-NA-132 Oct 2024

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

full bulletin at NHTSA ↗
Service Bulletin PIC5650L Sep 2024

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

The failure pattern owners describe

Owners report a cluster of electrical and ignition problems. The ignition switch is the most common failure: keys stick in the ignition, won't turn, or won't release; in one case, the engine stayed running even with the key off, requiring battery disconnect. Recall repairs (NHTSA 14V047000 and 14V171000) have been delayed months due to parts unavailability, leaving owners stranded.

Electrical gremlins appear in cold weather—radio cutting out, all gauges dropping to zero, service lights illuminating randomly. One technician applied dielectric grease to fuse box connections with temporary success. A separate issue involves dashboard lights and headlights cutting out entirely during driving, unresolved after 10 shop visits.

Door locks and handles fail repeatedly: key fobs won't unlock doors, power locks malfunction, rear door latches won't catch, and driver-side handles break on opening. One owner reported a rear door popping open while driving.

Safety warnings light up without clear cause: service air bag lights, ESC (electronic stability control) warnings, and traction control lights trigger speed reduction and hesitation. One vehicle stalled five times, causing two crashes with injuries. Dealers often cannot diagnose these failures or replicate them during test drives.

Other reported issues include purge vent valve ground wires breaking in the harness, onboard computer malfunctions affecting power steering and speedometer, and a coolant leak causing burns.

Same Chevrolet HHR electrical reports on nearby years: 2008 · 2009 · 2010

Failure modes owners describe

Ignition switch failure

Key sticks in ignition, won't turn, won't release, or engine won't shut off even with key in off position. Recall repairs have been applied but some owners report continued issues.

When: Varies; some at lower mileage (10,000-36,000), others at higher (65,000+)

Symptoms owners cite: Key stuck in ignition; Key won't turn; Engine won't shut off with key in off position; Engine shuts off unexpectedly while driving (pothole impact noted in one case); Battery must be disconnected to turn off engine

Repairs/costs cited: Recall repairs (NHTSA 14V047000, 14V171000) attempted; parts unavailable for months on waiting lists. One owner had switch replaced twice with continued problems.

Recalls/TSBs owners mention: NHTSA campaign 14V047000 (air bags, electrical system) and 14V171000 (electrical system); parts on back-order; waiting lists exceeded 222 vehicles at one dealer.

Cold-weather electrical malfunction

In cold temperatures, gauges go to zero, radio cuts out, various service lights illuminate (different lights each time), RPMs fluctuate erratically, and engine sputters. Temporary fix with dielectric grease on fuse box connections; issue recurs annually.

When: Winter temperatures; repeated 2013–2015 in one owner's report

Symptoms owners cite: Sputtering acceleration in cold weather; RPM needle jumping 2–3 and back down; Radio shuts off; All dash gauges (fuel, speed, RPM) drop to zero; Multiple service lights illuminate (different lights each incident); Everything resets to normal after time

Codes mentioned: 20 unidentified codes reported by dealership diagnostic in 2013

Repairs/costs cited: Independent shop applied dielectric grease to all electronic connections in fuse box; technician stated continued driving would 'destroy the electrical system.' Owner repeated treatment in 2014; issue restarted in 2015.

Recalls/TSBs owners mention: GM customer service contacted but unable to determine cause.

Power lock and key fob failure

Key fob won't unlock front passenger and rear doors; power locks malfunction requiring manual unlock. Rear door latches won't catch or stay closed; doors pop open. Issues recur multiple times.

When: Reported between 10,000–80,000 miles

Symptoms owners cite: Key fob fails to unlock doors; Power locks non-functional; Rear door latch won't catch; Rear door pops open while closed; Doors require manual unlock

Repairs/costs cited: One rear door required latch/actuator diagnosis; driver-side door handle broke on opening (separate event). No repairs completed for locking issues in narratives.

Recalls/TSBs owners mention: Dealer notified but unable to diagnose cause; manufacturer stated no recalls for these failures.

Service air bag light illumination

Service air bag warning light comes on, often intermittently or after minor road bumps. Owners fear airbags won't deploy in a crash. Light persists even after ignition switch recall repairs.

When: Unpredictable; noted at various mileages

Symptoms owners cite: Service air bag light illuminates; Light comes on after hitting slight road bump; Light goes off when vehicle restarted; Intermittent illumination

Repairs/costs cited: Dealers quote $89–several hundred dollars for diagnostics. One owner reports front driver and passenger airbags need replacement (73,818 miles); repair not completed.

Recalls/TSBs owners mention: None documented in narratives; one owner outside of recall 14V047000.

ESC (Electronic Stability Control) and traction control light failures

ESC and service traction control lights illuminate or flash randomly, triggering vehicle speed reduction and hesitation. No consistent diagnostic code. Accelerator may not respond. Dealers unable to replicate or diagnose.

When: Unpredictable; noted around 20,000–80,000 miles

Symptoms owners cite: ESC indicator illuminates; Service traction control light flashes; Vehicle drastically reduces speed when lights illuminate; Engine hesitates as if about to stall; Accelerator pedal unresponsive; Violent jerking and speed reduction; Abnormal noise accompanying light illumination

Repairs/costs cited: Vehicle test-driven by dealer with no failures found. Computer resets and warning lights dim when vehicle restarted, but failure recurs.

Recalls/TSBs owners mention: Manufacturer notified with no remedy provided.

Engine stall during driving

Vehicle stalls multiple times while driving. One owner experienced five stalls resulting in two crashes—one into another vehicle and one into a tree. Brakes did not stop vehicle properly during first stall. Vehicle restarts after each stall.

When: Mileage unknown; crashes resulted in police reports

Symptoms owners cite: Engine stalls while driving (multiple occurrences); Vehicle loses power steering and braking responsiveness during stall; Abnormal noise preceding stall

Repairs/costs cited: Vehicle repaired after both crash incidents. Owner received recall notice 14E021000 (electrical system), but parts unavailable.

Recalls/TSBs owners mention: Recall NHTSA 14E021000 (electrical system); parts unavailable for repair.

Instrument cluster intermittent failure

Gauges (speedometer, fuel, RPM) flicker or go out entirely while driving. Instrument panel functions work on and off during operation. Issue prevents proper transmission shifting.

When: Unpredictable while vehicle running

Symptoms owners cite: Speedometer stops functioning while driving; Instrument panel flashes on and off; Fuel gauge intermittent; Transmission difficulty shifting into gear; Safety concern due to loss of speed indication

Repairs/costs cited: Diagnostic computer fails to identify error code or problem.

Headlight and dash light dropout

Headlights and dash lights cut out during driving. Owner reports 10 shop visits without resolution.

When: Intermittent while driving

Symptoms owners cite: Headlights shut off; Dashboard lights shut off

Repairs/costs cited: Unresolved after 10 separate shop visits.

Purge vent valve ground wire corrosion

Purge vent valve ground wire breaks off in wiring harness due to inadequate protection from elements. Causes check engine light and fuel odor inside vehicle. Issue recurred for same owner.

When: Recurring issue over time

Symptoms owners cite: Check engine light illumination; Gasoline odor in vehicle; Ground wire breaks/corrodes in harness

Codes mentioned: P0449 (Purge Vent Valve Circuit Malfunction)

Repairs/costs cited: Owner reports this is the second occurrence of this failure.

Coolant leak with thermal burn hazard

Hot air and liquid leak from under dashboard at front and rear of vehicle, causing burns to occupant. Abnormal swoosh noise made when turning; hot mist created inside vehicle.

When: Reported at 132,000 miles

Symptoms owners cite: Hot air/liquid leak under dashboard; Occupant burned from hot water leakage; Abnormal swoosh noise when turning; Hot mist inside vehicle during turns

Repairs/costs cited: Vehicle not diagnosed or repaired.

Recalls/TSBs owners mention: Manufacturer not notified.

Ignition key stuck in off position with electrical cascade

Key left in off position causes dashboard lights to flash, loud clicking noises, all doors to lock, and service air bag light to illuminate. Problem resolves when vehicle is restarted. Ignition switch already replaced twice under recall.

When: Ongoing after recall repairs

Symptoms owners cite: All dashboard lights flash when key in off position; Loud clicking noises; All doors lock automatically; Service air bag light illuminates; Lights and noise stop when vehicle restarted

Repairs/costs cited: Ignition switch replaced twice; dealer refused further investigation without service fee of several hundred dollars.

Recalls/TSBs owners mention: Recall repairs applied but insufficient; parts availability issues.

Door handle mechanical failure

Driver-side door handle breaks when opening door. Separate complaint about passenger door latch assembly.

When: Varies; one report indicates sudden failure upon opening

Symptoms owners cite: Door handle breaks when opened; Door latch mechanism fails

Repairs/costs cited: One owner requests discount for replacement; issue reported as 'faulty or defective part.'

Synthesized from 29 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.

What owners are reporting 1 most recent

electrical · filed 11/14/2015

In colder temperatures my car sputters when accelerating and rpms jump quickly from 2 to 3 and then back down. In addition, the radio may turn off, all dash gauges (fuel, speed, rpms) go to 0, various service lights come on (not always the same) and then everything goes back to normal. Car works fine in warmer temperatures. Took it to the dealership in 2013 and when plugged in there were…

Had electrical trouble with your 2011 Chevrolet HHR? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the electrical problem on the 2011 Chevrolet HHR?

It's a meaningful issue. 29 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $850.

At what mileage does the electrical typically fail?

Across the 13 complaints that reported odometer mileage, most electrical failures cluster between 36,000 and 80,000 miles, with the median around 65,000. A quarter of owners report trouble before 36,000; a quarter make it past 80,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.

What does it cost to fix?

Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to electrical?

Yes — 2 active recall(s) cover electrical issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2011/Chevrolet/HHR. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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