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ProblemsByVinFile / 2011-CHEVROLET-HHRNHTSA data synced 7 hours ago
2011 · Chevrolet
Chevrolet HHR problems
203 owner complaints and 3 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.
Reliability score
6.8 / 10
Average for the segment. Some recurring trouble spots worth knowing about.
0
Critical
3
Severe
0
Moderate
Should you avoid this 2011 HHR?
High-risk ownership
Repair exposure runs above average — only with money set aside and eyes open.
Electrical system: 29 complaints, classified severe, failures cluster 36,000–80,000 mi
Steering: 25 complaints, classified severe, failures cluster 38,000–68,524 mi
Reliability score 6.8/10 — around the segment average
3 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2011 HHR· brakes
I purchase the vehicle in february 2013 with 54000 miles on it. There was a shaking in the front end while braking. I was insured at the dealership that it was because it has new brakes and if it does not stop bring it back and they will fix it. I brought it back and they…
Tl* the contact owns a 2011 Chevrolet hhr. While operating the vehicle, a rattling noise was heard coming from the dashboard of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the steering shaft was faulty and needed to be replaced. The vehicle…
Tl* the contact owns a 2011 Chevrolet hhr. The contact stated that the driver's side interior door handle fractured and separated from the door panel. The contact had to open the driver's side window and reach out to open the door using the exterior door handle. The manufacturer…
Tl* the contact owns a 2011 Chevrolet hhr. The contact stated that the front driver's side interior door handle fractured. The contact was able to exit the vehicle after accessing the exterior door handle. The vehicle was not diagnosed or repaired. The manufacturer was not…
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Estimate your repair exposure
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UCI-FRAM Group is recalling certain LS1328 ignition Switches sold as Wells LS1328, Duralast LS1328, Airtex 1S6097, and Carquest 53-27479, and LS1497 Ignition Switches sold as Wells LS1497, Duralast LS1497, Airtex 1S10961, and Carquest 53-27967, for use on various General Motors model and model year vehicles during repair and replacement of the original ignition switch
If the ignition switch moves from the run position to accessory, the car would stall and the air bags will not deploy in the event of a crash, increasing the risk of personal injury to the occupants.
Fix: UCI-FRAM Group has notified its purchasers to quarantine and return all inventory. Any switches already installed in vehicles will be replaced by GM dealers as part of NHTSA recall 14V-047, free of charge. UCI-Fram's purchasers should contact UCI-FRAM Group at 1-800-890-2075. GM vehicle owners requiring additional information on that recall campaign should contact GM at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac) or 1-800-553-6000 (Saturn).
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles
If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Fix: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not
previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
This defect can affect the safe operation of the airbag system
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Fix: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Common questions
Is the 2011 Chevrolet HHR reliable?
It's got known weak points. With a reliability score of 6.8 out of 10 based on 203 owner complaints filed with NHTSA, the 2011 Chevrolet HHR has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2011 Chevrolet HHR?
The 2011 Chevrolet HHR is a higher-risk ownership prospect. Repair exposure runs above average — only with money set aside and eyes open. The record behind that call: Electrical system: 29 complaints, classified severe, failures cluster 36,000–80,000 mi; Steering: 25 complaints, classified severe, failures cluster 38,000–68,524 mi; Reliability score 6.8/10 — around the segment average; 3 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What's the most common problem on the 2011 Chevrolet HHR?
Based on NHTSA records, the most-reported issue is electrical, with 29 complaints filed. Typical failure occurs around 60,948 miles. Average repair cost runs about $850 at an independent shop.
What's the most expensive thing that goes wrong?
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 60,948 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Chevrolet HHR has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2011 Chevrolet HHR?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 203 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 7 hours ago. Verify the raw federal record at
nhtsa.gov/vehicle/2011/Chevrolet/HHR.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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