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2011 Chevrolet Impala electrical problems

severe Owners of the 2011 Chevrolet Impala have filed 80 NHTSA complaints about the electrical, typically surfacing around 80,000 miles at roughly $850 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See electrical across all vehicles →

Failure mileage
Complaints
80
Recalls
1
Avg fix
$850
electrical complaints on the Chevrolet Impala, by model year
Model yearelectrical complaints
2007 Impala 104
2008 Impala 189
2009 Impala 194
2010 Impala 115
2011 Impala (this page) 80
2012 Impala 51
2013 Impala 44
2014 Impala 184
2015 Impala 88
2crashes
4injuries

When does it fail?

Of the 80 electrical complaints filed for the 2011 Chevrolet Impala, here's the actual mileage breakdown — failures cluster heaviest at 125,000-150,000 mi.

0-25k
0 (0%)
25-50k
0 (0%)
50-75k
0 (0%)
75-100k
0 (0%)
100-125k
0 (0%)
125-150k
1 (50%)
150k+
1 (50%)

Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.

What stands out

No new NHTSA electrical complaint has been filed on this vehicle in over 6 years — the issue may be aging out of the active population.

Related recalls

severe NHTSA 14V355000 June 23, 2014

This defect can affect the safe operation of the airbag system

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering electrical on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin 23-NA-001 Mar 2025

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

full bulletin at NHTSA ↗
Service Bulletin 21-NA-043 Jan 2025

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.

full bulletin at NHTSA ↗
Service Bulletin PIT5962B Dec 2024

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

full bulletin at NHTSA ↗
Service Bulletin PIP4723J Oct 2024

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

full bulletin at NHTSA ↗
Service Bulletin 20-NA-132 Oct 2024

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

The failure pattern owners describe

Owners report a cascade of electrical failures that start intermittently and escalate. The most dangerous: Stabilitrak and reduced engine power warnings that trigger full stalls—sometimes at highway speed with 70 mph traffic around them. The vehicle loses steering assist and braking power, forcing coasting to the shoulder. It may restart after minutes or hours, then fail again weeks later. Mechanics throw parts at it (throttle body, accelerator pedal assembly, wheel speed sensors, ABS modules), owners pay hundreds, and the stall recurs within days or months. Diagnostic codes (P2138, P0523, P2135, P0642) point to sensor voltage and 5V reference failures, but nobody nails a permanent cure.

The ignition switch recall (14V355000) issued in August 2014 promised a fix—but dealers had no parts for months. When parts finally arrived, GM's solution was a plastic ring on the key, not replacement of the faulty switch itself. Some owners' keys got trapped in the ignition; the vehicle wouldn't restart; power steering locked up mid-drive.

Rear defrost connectors burn and melt inside the fuse box, destroying the defrost and creating a fire hazard. Headlights flick on and off on their own; radios turn on unprompted; climate controls won't turn off. One vehicle wouldn't even start after the connector burned.

A few owners reported brake failure and steering lock-up during driving, with air bags that failed to deploy. Multiple owners cite research showing hundreds of complaints across 2008–2017 Impalas—same issues, same codes, same lack of answer.

Same Chevrolet Impala electrical reports on nearby years: 2008 · 2009 · 2010 · 2012 · 2013

Failure modes owners describe

Stabilitrak/traction control malfunction with reduced engine power and stall

Service Stabilitrak, Service Traction Control, and Reduced Engine Power warning lights illuminate, often accompanied by engine stall and loss of power steering/brakes at highway speeds. Vehicle may restart after minutes of shutdown, or issue may recur intermittently over months. Owners report difficulty diagnosing root cause—multiple mechanics perform different repairs (throttle body, gas pedal, ABS sensors, wheel speed sensors, accelerator pedal position sensor) without lasting fixes. Diagnostic codes cited include P2138 (throttle/pedal position sensor voltage correlation), P0523 (oil pressure sensor), P2135, and P0642 (lost 5-volt reference circuit).

When: 33,000 to 145,000 miles; onset ranges from first month of ownership to intermittently over years

Symptoms owners cite: Check Engine light and Service Stabilitrak light illuminate together; Service Traction Control warning appears; Reduced Engine Power warning displayed; Engine stalls or power loss at all speeds (10–70 mph); Loss of power steering and braking power; Car restarts after several minutes shutdown; Issue intermittent—recurs weeks, months, or years later despite repairs; Cruise control disabled when warning appears; Dashboard gauges fluctuate

Codes mentioned: P2138, P0523, P2135, P0642

Repairs/costs cited: Owners report replacing throttle body, gas pedal, wheel speed sensors, wheel bearings, ABS sensors, accelerator pedal assembly, and various harnesses. One owner cited need for right front hub (13582664), wheel speed sensor harness (10340314), accelerator pedal (84018392), and vent valve (2085252). Repairs are not permanent; issue recurs despite multiple part replacements.

Recalls/TSBs owners mention: GM issued repair notice (mileage coverage up to 120,000 miles) allowing reimbursement for prior repairs; owners above mileage threshold denied coverage. No permanent recall issued for this intermittent stall/power loss condition.

Ignition switch failure—key stuck, stall at speed, loss of power

Ignition switch fails to hold Run position or becomes stuck in Accessory, causing engine shutdown at highway speeds without warning. Key becomes trapped in ignition and cannot be removed. Vehicle loses electrical power, and restarting is inconsistent or impossible. NHTSA Campaign 14V355000 was issued; however, GM's 'fix' consisted of a plastic key ring insert or key head cover—not replacement of the faulty ignition switch itself. Dealers reported parts unavailability for extended periods despite recall notification (August 2014 through months later).

When: 38,000 to 145,000 miles; incidents reported from 2013 onward; recall issued August 2014

Symptoms owners cite: Engine shuts off at all speeds without warning; Key becomes stuck in ignition; cannot be removed; Loss of power steering and braking at highway speed; Ignition switch stuck in Accessory mode; Vehicle will not restart or restarts inconsistently; Instrument panel remains illuminated after shutdown

Repairs/costs cited: Recall 14V355000 specified 15-minute repair using 2 × 16 mm key rings and insert/cover for key slot—not replacement of defective switch. Owners paid for full ignition switch replacement out-of-pocket (costs not cited in narratives). Recall parts were unavailable from dealers for months after recall notice issued.

Recalls/TSBs owners mention: NHTSA Campaign 14V355000 (Electrical System). GM issued repair notice in August–October 2014. Parts unavailable for months; dealers unable to provide estimated availability. GM acknowledged issue but repair limited to key ring modification, not switch replacement. Some owners received reimbursement for prior out-of-pocket repairs if within coverage window.

Rear defrost connector burned/melted—fire hazard

Rear defroster connector in passenger-side fuse box or under carpet melts and burns due to overcurrent, creating fire risk and rendering rear defrost inoperative. Owners discovered burned connector only after rear defrost stopped working; no warning signs reported prior to failure. Connector design inadequate to handle current flowing through fuse.

When: Timing not specified; owners discovered after losing rear defrost function (one owner noted loss after 3 weeks of cold-weather driving)

Symptoms owners cite: Rear defrost stops working; Burned/melted connector discovered under passenger footwell fuse box or under carpet; Charred/blackened connector; wires melted together; Fire hazard—potential for ignition if not caught early

Repairs/costs cited: Owners identified issue via internet videos showing similar burned connectors. Repair entails replacing connector. No cost figures provided in narratives.

Recalls/TSBs owners mention: No manufacturer response mentioned in narratives. Issue appears widespread across multiple Impala model years but no recall issued.

Electrical system intermittent failures—headlights, radio, climate controls

Headlights activate and deactivate independently; radio turns on/off without user input; air conditioning makes abnormal noise and fails intermittently; interior becomes extremely hot whether vehicle on or off. Climate control and interior lights behave erratically. One vehicle failed to start after rear defrost connector burned. Defrost/demist function inconsistent between Air and Defrost modes.

When: 58,000 to 63,000 miles

Symptoms owners cite: Headlights turn on/off independently; Radio activates/deactivates without user command; Air conditioning makes abnormal noise; Interior temperature uncontrollable (stays hot even when AC on or vehicle off); Vehicle fails to start; Climate control fan runs continuously after shutdown; Defrost and Air modes produce same output; Interior lights remain on or dim/brighten erratically

Repairs/costs cited: Dealer diagnostics performed; some reset unknown codes without permanent fix. One vehicle required Auxiliary Motor Power replacement (not completed). No permanent repair outcomes documented.

Recalls/TSBs owners mention: Manufacturer was notified in some cases; no recalls issued. Dealer attempted code resets without success.

Battery failure—stuck key, inaccurate fuel gauge, multiple warning messages

Battery fails, leaving ignition switch stuck in Accessory mode with key unable to release. Fuel gauge reads inaccurately; unknown messages display on dashboard in different languages (possible corrupted data display). Vehicle loses electrical power.

When: 68,000 miles

Symptoms owners cite: Ignition switch stuck in Accessory mode; Key cannot be removed from ignition; Inaccurate fuel gauge reading; Unknown messages in different languages displayed; Total loss of electrical power

Repairs/costs cited: Dealer diagnosed battery failure but did not repair vehicle.

Recalls/TSBs owners mention: Manufacturer not contacted. Battery failure attributed as cause, though context suggests electrical system design issue.

Brake failure during traffic maneuver—no stopping power

Brake pedal depressed but vehicle failed to stop during approach to stop sign, resulting in crash into curb and embankment. Vehicle included in NHTSA Campaign 14V355000 (Electrical System), suggesting electrical failure caused brake loss. Air bags failed to deploy.

When: Failure details not provided; vehicle registered in recall 14V355000 (2014)

Symptoms owners cite: Brake pedal depressed but no stopping power; Crash into curb and embankment; Air bags failed to deploy

Repairs/costs cited: Vehicle not diagnosed or repaired.

Recalls/TSBs owners mention: NHTSA Campaign 14V355000 (Electrical System) covered this VIN; suggests electrical root cause, though no explicit recall for brake failure issued.

Traction control malfunction causing loss of control and stall at highway speed

While driving at highway speed (70 mph), traction control light illuminates and vehicle stalls. Loss of steering control during motion causes crash. Air bags fail to deploy on impact.

When: 56,000 miles

Symptoms owners cite: Traction Control light illuminates; Vehicle stalls at 70 mph; Loss of steering control; Crash occurs; Air bags fail to deploy

Repairs/costs cited: Vehicle not diagnosed or repaired.

Recalls/TSBs owners mention: NHTSA Campaign 14V355000 (Electrical System) applied to this VIN.

Steering wheel lock-up at highway speed

At 70 mph, Check Engine light, Service Stability Track, Engine Reduced Power, and Service Throttle warnings illuminate. Vehicle loses all RPMs and steering wheel almost fully locks while still in motion, creating extreme loss-of-control hazard.

When: Specific mileage not provided

Symptoms owners cite: Check Engine light; Service Stability Track warning; Engine Reduced Power warning; Service Throttle warning; Loss of all RPMs; Steering wheel nearly locked while moving at 70 mph

Repairs/costs cited: Owner barely veered off road to safety; no repair details provided.

Recalls/TSBs owners mention: None mentioned.

Accelerator pedal malfunction—hesitation, grinding at takeoff

Vehicle grinds and hesitates when taking off from stop, backing out of driveway, or during acceleration. Symptoms occur unpredictably and do not reproduce during mechanic inspection. Turning Traction Control off eliminates grinding and hesitation temporarily, but issue returns each time vehicle is restarted. Affects multiple model years (2007, 2011, 2013) within same owner fleet.

When: Occurs at takeoff, backup, or any acceleration; recurring with each engine start

Symptoms owners cite: Grinding noise during takeoff from light; Hesitation/lurch when accelerating from stop; Lunge-like sensation as if unable to shift into first gear; Symptoms disappear during mechanic inspection; Turning Traction Control 'OFF' temporarily stops issue; Problem recurs with each restart

Repairs/costs cited: No permanent repair identified. Workaround: disable Traction Control before each drive (must be repeated every time vehicle started).

Recalls/TSBs owners mention: No recall or service bulletin mentioned.

Synthesized from 80 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.

What owners are reporting 4 most recent

electrical · 136,000 mi · filed 12/28/2019

The rear defogger on my vehicle stopped working. Investigation lead to a video on the internet showing a melted connector on the passenger side fuse box. Following the steps in the video I found the exact same burned up connector under the carpet of my vehicle. Photos included. The connector was clearly not designed to handle the current the fuse was allowing to flow through. This is a fire risk…

electrical · filed 12/25/2023

i own a 2011 chevy impala 4 door that has a very serious engine issue. I was on my way home and suddenly the service stability trac, and check engine light came on, then the message center displayed reduced engine power and low oil pressure then the engine shut off. I tried to restart the vehicle and it would not restart. I got it towed to a parking lot where it sat over night then it would…

electrical · 170,000 mi · filed 12/21/2020

While driving at any speed the car shuts off. It completely loses power. No power steering or brakes. I was going 60 on a highway and it stalled thank god it wasn't rush hour and there weren't many cars around me. This happens at 10mph 30, 40, 50. No matter how fast or slow you are going the car shuts off and leaves you with no brakes or power steering. This is a huge safety issue and should be…

electrical · filed 12/18/2014

2011 Chevrolet impala. Problems with the ignition switch. *ta the consumer stated the fix gm proposed was not acceptable and the ignition switch should be replaced, instead of adding rings and altering the key slot. *jb

Had electrical trouble with your 2011 Chevrolet Impala? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the electrical problem on the 2011 Chevrolet Impala?

It's a meaningful issue. 80 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $850.

At what mileage does the electrical typically fail?

Across the 48 complaints that reported odometer mileage, most electrical failures cluster between 56,000 and 120,000 miles, with the median around 80,000. A quarter of owners report trouble before 56,000; a quarter make it past 120,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.

What does it cost to fix?

Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to electrical?

Yes — 1 active recall(s) cover electrical issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2011/Chevrolet/Impala. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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