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ProblemsByVin File / 2011-CHEVROLET-IMPALA
2011 · chevrolet

chevrolet Impala problems

0 safety recalls. 505 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
7.0 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
0
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

electrical
80 reports · avg $850
severe
powertrain
60 reports · avg $2,500
moderate
cruise control
49 reports · avg $600
moderate
steering
35 reports · avg $700
severe
engine
32 reports · avg $3,100
severe
airbags
30 reports · avg $1,100
severe
visibility
24 reports · avg $350
moderate
suspension
13 reports · avg $900
severe

What owners are saying recent NHTSA-filed complaints · verbatim

2011 Impala · powertrain
I STARTED MY CAR AFTER A COLD NIGHT AND IMMEDIATELY GOT A "SERVICE STABILITRAK", "ENGINE POWER REDUCED", AND "SERVICE TRANCE ION CONTROL" MESSAGES. THE CAR HAD AN EXTREMELY ROUGH IDLE AND THEN WOULD NOT ACCELERATE TO MORE THAN 25 MPH. I RETURNED HOME AND MADE AN APPOINTMENT AT…
12/31/2013 · NHTSA ODI #10557921.0
2011 Impala · cruise control
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE VEHICLE HESITATED. THE CONTACT APPLIED MORE PRESSURE TO THE ACCELERATOR PEDAL AND THE VEHICLE STALLED. THE TRACTION STABILIZER WARNING LIGHT BEGAN TO ILLUMINATE ONE WEEK LATER. THE…
12/31/2012 · NHTSA ODI #10490561.0
2011 Impala · visibility
MY COMPLAINT WITH THIS VEHICLE IS VISIBILITY CAUSED BY THE REAR HEADRESTS WHEN USING THE REAR VIEW MIRROR. GM BUILT THE BACK SEAT WITH 3 LARGE HEADRESTS "WHICH CANNOT BE REMOVED" THAT BLOCKS ALMOST THE ENTIRE REAR WINDOW. WHEN DRIVING THE CAR, THE MOST I CAN SEE IN THE REAR…
12/31/2011 · NHTSA ODI #10441920.0
2011 Impala · steering
I WAS DRIVING MY CAR AND SUDDENLY IT FLASHED ACROSS THE SCREEN SERVICE STABILITRAK, THEN SERVICE TRACTION CONTROL SYSTEM, THEN REDUCED ENGINE SPEED. THIS CAUSED MY VEHICLE TO SLOW WAY DOWN OUT OF NO WHERE FROM 70 TO LESS THAN 30, AND MADE STEERING NEAR IMPOSSIBLE. I HAVE MY TWO…
12/28/2019 · NHTSA ODI #11291678.0

Estimate your repair exposure

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At 80,000 miles
Likely repair cost in next 24 months
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Common questions

Is the 2011 Chevrolet Impala reliable?

Mostly yes. With a reliability score of 7.0 out of 10 based on 505 owner complaints filed with NHTSA, the 2011 Chevrolet Impala is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2011 Chevrolet Impala?

Based on NHTSA records, the most-reported issue is electrical, with 80 complaints filed. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Chevrolet Impala has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2011 Chevrolet Impala?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 505 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 10 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with chevrolet. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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