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full bulletin at NHTSA ↗2011 Chrysler Town and Country electrical problems
moderate Owners of the 2011 Chrysler Town and Country have filed 507 NHTSA complaints about the electrical, typically surfacing around 73,996 miles at roughly $850 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See electrical across all vehicles →
Failure mileage
Complaints
507
Recalls
0
Avg fix
$850
| Model year | electrical complaints |
|---|---|
| 2011 Town and Country (this page) | 507 |
| 2012 Town and Country | 375 |
| 2013 Town and Country | 374 |
| 2014 Town and Country | 202 |
| 2015 Town and Country | 54 |
2crashes
6fires
1injury
When does it fail?
Of the 507 electrical complaints filed for the 2011 Chrysler Town and Country, here's the actual mileage breakdown — failures cluster heaviest at 75,000-100,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
How fast does it fail?
Cumulative share of the 10 mileage-bearing electrical complaints filed against the 2011 Chrysler Town and Country by each odometer reading. Median failure: 87,000 mi.
10% have failed by43,000 mi
Half the fleet by87,000 mi
90% have failed by115,000 mi
Curve based on owner-reported odometer mileage at the time of complaint. Reflects when owners filed, not when symptoms first appeared. Maintenance habits and driving conditions shift the curve.
What stands out
Of the 6 model years of Chrysler Town and Country we track for electrical problems, this one carries the most owner complaints on file — 507.
Electrical accounts for 66% of every owner complaint on file for this vehicle — the dominant problem area across 12 categories tracked.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering electrical on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
full bulletin at NHTSA ↗No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
full bulletin at NHTSA ↗(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
full bulletin at NHTSA ↗(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners describe persistent electrical chaos: vehicles that won't start without multiple crank attempts, suddenly lose all power while driving at highway speed (killing power steering and brakes), or shut down unpredictably. The culprit most often identified is the TIPM, the central power distribution module. Owners report the fuel pump relay soldered inside it burns out, causing the pump to run even when the ignition is off, draining new batteries in hours. Multiple owners have spent $5,000 or more replacing batteries, alternators, fuel pumps, and ignition switches before mechanics finally identify the TIPM as the root cause. Dealerships quote $1,200–$1,300 for TIPM replacement, but the part is perpetually backordered.
The blind spot detection system also fails frequently. Owners report the module, housed in the rear wheel well, corrodes from water and road salt and shorts out. The warning lights either stay constantly illuminated (distracting at night) or quit entirely. Replacement estimates run $1,000–$3,000. One owner had the connector smoking when mechanics removed it; another spent $1,500 on repairs. Owners are frustrated that Chrysler has issued recalls for the identical TIPM part in Jeep and Dodge vehicles but refuses to extend them to Town & Country. A Chrysler case manager is alleged to have told one dealership to keep issues undiagnosed to avoid triggering a recall obligation. Most troubling: owners report complete power loss while driving on highways, dangerous acceleration events they cannot control, and unintended horn blaring and wiper activation—all attributed to electrical faults that dealers cannot or will not diagnose.
Same Chrysler Town and Country electrical reports on nearby years: 2012 · 2013 · 2014
Failure modes owners describe
Blind Spot Detection System Failures
The blind spot detection module fails intermittently or completely, with owners reporting constantly illuminated warning lights, false alerts, and system unavailability messages. Owners note the module is located in the rear wheel well where it is exposed to water, salt, and road splash, causing corrosion and water intrusion. The system shorts out and requires replacement.
When: Varies; some failures reported early (around 28,000 miles), others later in vehicle life. One owner reported system issues within months of purchase.
Symptoms owners cite: Blind spot indicator lights constantly illuminated or erratically flashing; Dashboard message stating 'Service Blind Spot Monitoring System' or 'System Unavailable'; Left side detection window not working at proper distance (warning comes too late); Intermittent system failures alternating with normal operation; System stops working completely after partial failures; Backup camera system also stops working simultaneously with blind spot module failure; Corrosion and smoking electrical connector during removal
Repairs/costs cited: Dealership estimates for blind spot facia harness and connector inspection range from $450 (parts and labor) minimum. Complete system replacement quoted between $1,000 and $3,000. One owner paid $1,500 for module replacement and necessary wiring repairs. Parts often on extended backorder (2+ months), some dealers report inability to obtain parts.
Recalls/TSBs owners mention: Owners report dealerships state this is a widespread problem affecting all Chrysler vehicles with blind spot systems. Chrysler denies it is a design defect and refuses recalls. One dealership documented issue with STAR case number. Aftermarket warranty providers have refused coverage citing 'corrosion' as exclusion.
TIPM (Totally Integrated Power Module) Failures
The TIPM, which functions as the central gateway and distribution box for nearly the entire electrical system, fails intermittently and causes cascading electrical failures. The internal fuel pump relay is soldered to the circuit board and burns out, preventing adequate power distribution. Owners report fuel pump relay contacts burn, solder joints fail, and module develops internal shorts. The issue is well-documented in Jeep and Dodge vehicles that received recalls, but Chrysler has not extended recalls to Town & Country models despite identical part numbers and failure modes.
When: Failures occur intermittently over months or years, often starting around 40,000-79,000 miles, though some occur earlier. Intermittent nature makes diagnosis difficult; problems may not repeat at mechanic's shop.
Symptoms owners cite: Vehicle will not start or starts intermittently after multiple crank attempts; Fuel pump continues running when vehicle is off and ignition is out; Battery drains completely within hours or days despite being new; Engine shuts down or stalls while driving without warning; Hard starting, especially after cold night; Fuel pump running constantly (audible humming noise from rear); Loss of all electrical power while driving (complete shutdown including power steering and brakes); Clicking noises when power is lost; Vehicle cranks but won't turn over despite good battery voltage; Repeated need to crank multiple times (7-10+ attempts) to start; Windows and doors locking/unlocking randomly while driving; Rear heating system turning on by itself; Sliding doors opening on their own; Key FOB excessive sensitivity causing unintended locking/honking; Difficulty starting after being stalled; Horn sounding at random times day and night; Interior lights coming on and off randomly; Seatbelt sensor showing unbuckled when buckled; Airbag light remaining on; Check engine light coming on and off intermittently; Radio and navigation system shutting down randomly; Security issues between FOB and starter preventing start
Codes mentioned: No codes stored or codes not repeatable at dealer, Security issue between FOB and starter, Fuel pump relay fault, Low fuel pump power codes (fuel pump getting no power)
Repairs/costs cited: TIPM replacement cost quoted at $1,200-$1,300 plus labor. Parts are frequently backordered, sometimes for 2+ months or longer due to high replacement volume. External fuel pump relay repair by gauge specialists costs approximately $100. One owner spent over $5,000 on multiple repairs (battery, alternator, starter relay, fuel pump, ignition) before TIPM was correctly diagnosed. Multiple unnecessary parts replaced before root cause identified: fuel pump ($600-800), battery ($200-400), alternator ($800-1000), starter, ignition switch, ignition switch modular.
Recalls/TSBs owners mention: Chrysler has recalled TIPM in Jeep Grand Cherokee and Dodge Durango models but refused to extend recall to Town & Country despite identical part and failure mode. One Chrysler service member confirmed fuel pump relay issue but manufacturer has not taken action. One FCA customer support case manager instructed dealership to leave issue undiagnosed to avoid creating recall obligation. Multiple owners report Chrysler corporate denies knowledge of problem despite widespread complaints and settled lawsuits.
Random Acceleration and Loss of Speed Control
The vehicle accelerates uncontrollably at 30-70 mph with no correlation to pedal input, and the driver loses control of both gas and brake pedal response. The vehicle surges to high speeds and drops back unpredictably. Multiple owners attribute this to computer/TIPM issues.
When: Intermittent; occurs while driving at normal highway speeds
Symptoms owners cite: Sudden uncontrolled acceleration from 30 mph to 70 mph without driver input; Speed fluctuates wildly (70 mph to 20 mph to 70 mph) without pedal pressure; Brake pedal unresponsive during acceleration event; Gas pedal unresponsive; vehicle just glides; Loud clunking noise during acceleration event (sounds like gear shifting); Vehicle turns itself off without driver action
Repairs/costs cited: Mechanics unable to replicate issue when diagnosing; no mechanical cause found. Owner suspects computer/TIPM problem.
Complete Electrical System Failures and Loss of All Power While Driving
The vehicle loses all electrical power while driving at highway speeds, resulting in loss of power steering, power brakes, headlights, and all electrical functions. This creates imminent danger, especially on mountain roads at night or in traffic. Multiple incidents reported with 5 total losses of power in one case over 2.5 years.
When: Intermittent, can occur at any point while driving or parked
Symptoms owners cite: Complete electrical system shutdown while driving at highway speeds; Loss of power steering while driving; Loss of brakes while driving; Loss of headlights while driving; All electrical components go dead simultaneously; Clicking noises from electrical system as it shuts down; Vehicle shifts into wrong lane uncontrollably due to loss of steering; Key cannot be removed from ignition when vehicle is dead
Repairs/costs cited: Dealership unable to diagnose; states 'cannot find a problem' and tells customer to 'have it towed in when it happens.' Disconnecting battery and resetting system provides temporary fix but does not solve underlying problem.
Recalls/TSBs owners mention: Dealership and Chrysler unable or unwilling to diagnose or provide solution despite multiple service visits.
Fuel Pump Relay Failure and Battery Drain
The fuel pump relay, which is soldered to the TIPM circuit board, fails and causes the fuel pump to run continuously even when the vehicle is off and ignition is removed. This causes rapid battery drain, component burnout, and potential fire hazard. The defect is identical to the recalled Jeep and Dodge TIPM issue but not recalled for Town & Country.
When: Can occur suddenly or develop gradually; battery drain noticed within 24-48 hours when severe
Symptoms owners cite: Fuel pump audible running with vehicle off and ignition removed; Smell of gasoline present when engine is off; Battery drains completely within hours or days despite being new; Multiple battery replacements required (two or more in short timeframe); Humming noise from rear of vehicle after ignition off; Burning electrical smell; Burnt electrical contacts visible under fuel pump relay; Smoking electrical connections when fuel pump relay accessed
Codes mentioned: No power at fuel pump (fuse M25), Internal relay in TIPM failure, Fuel pump relay fault
Repairs/costs cited: Gauge repair specialist can repair fuel pump relay by installing new relay directly to circuit board for approximately $100. Full TIPM replacement costs $1,200-$1,300 and is often backordered. One dealership replaced fuel pump unnecessarily at $800 before TIPM issue was identified. Temporary fix available: pull fuel pump fuse M25 to stop pump from running, though this is not a manufacturer-approved solution.
Recalls/TSBs owners mention: Chrysler has recalled this exact part in Jeep and Dodge vehicles but refuses to extend recall to Town & Country vehicles. Dealerships claim parts are on backorder due to recall volume. One Chrysler service member acknowledged fuel pump relay issue but no manufacturer action taken.
Intermittent Starting Problems and No-Start Conditions
The vehicle fails to start intermittently, requiring multiple crank attempts (sometimes 7-10+ times) before the engine turns over. Some days it starts fine, other days it requires extended cranking or won't start at all. Related to TIPM failure.
When: Intermittent, affects both cold and hot starts, occurs both in home garage and in parking lots
Symptoms owners cite: Vehicle will not start initially but starts after waiting minutes; Vehicle cranks but will not turn over; Requires 7-10+ crank attempts to start; Starting issues worse after cold night; Inconsistent: starts fine one moment, won't start minutes later; Lights flicker when attempting to crank; Interior lights and AC fan operate but engine won't crank; No low battery warning despite not starting; Engine struggles to start and stalls shortly after starting
Codes mentioned: Security issue codes between FOB and starter
Repairs/costs cited: Battery and alternator tested and found to be functioning normally. Dealership unable to replicate problem. Starter relay in TIPM replaced in some cases at cost of fuel pump relay replacement. TIPM replacement ($1,200-$1,300) solves issue in most cases but is often backordered.
Recalls/TSBs owners mention: Dealerships unable to diagnose intermittent problem; tell customers 'we cannot replicate the issue.' Chrysler corporate unhelpful; does not acknowledge widespread problem.
Ignition Switch and Key Retention Problems
The ignition switch fails to retain the key or fails to engage properly. The key may not turn the ignition, becomes stuck in the ignition, cannot be removed, or pops out while driving. The wireless ignition node receiver fails.
When: Can occur suddenly; one case reported key stuck after vehicle shut off in driveway
Symptoms owners cite: Key lodged in ignition and will not come out; Key will not turn in ignition despite being inserted; Key pops out randomly while driving; Key falls to floor while driving at highway speeds; Ignition will not engage when key is inserted and turned; No power when attempting to start with key in ignition; Wireless ignition node receiver broken (key won't stay in ignition)
Repairs/costs cited: Ignition switch replacement costs approximately $850 for switch and modular, plus battery replacement if shorted. One repair included ignition switch ($xxx), ignition switch modular ($xxx), and battery due to shorts. Key FOB wireless ignition node receiver replacement quoted at $400-$500.
Recalls/TSBs owners mention: One dealership replaced ignition switch as part of service bulletin. Recalls have been issued for previous model years (2007-2008+) with same issue, but 2011 model appears not fully covered.
Alternator Failures and Charging System Malfunctions
The alternator fails or stops charging the battery, causing battery to drain while driving or after shutdown. Multiple alternator replacements may be required. Related to TIPM electrical distribution issues.
When: Early in ownership (one case at 6 months); can recur
Symptoms owners cite: Battery light comes on while driving at highway speed; Battery drains while engine running; Battery dies despite being recently replaced; Alternator tested as functioning but battery still drains; New alternator installed but electrical drain issues persist
Repairs/costs cited: Alternator replacement costs $800-$1,000. Multiple alternator replacements may occur. Battery and alternator both replaced in several cases without solving underlying TIPM issue. One repair bill totaled almost $1,000 for alternator and battery.
Dashboard and Instrument Cluster Malfunctions
Dashboard lights, gauges, warning indicators, and navigation system malfunction, dim, go dark, or function erratically. Lights may come on and off without driver input. Tire pressure monitoring system displays false warnings.
When: Intermittent; can occur while vehicle is parked or in motion
Symptoms owners cite: Dash lights and navigation system go completely black while driving; Lights can be restored by turning windshield wipers on and off; Tire pressure indicator flashing low tire warning despite correct pressure in all tires; Tire pressure readings fluctuate from 295 PSI to 0 PSI setting off audible warning; All little warning lights illuminated simultaneously; RPM gauge reading 0 while engine running; Check engine light comes on and off whenever it feels like it; Speedometer, temperature gauge, and message center not working; Turn signals not working while other electrical functions operate
Repairs/costs cited: One case required entire console replacement due to radio and satellite/navigation system shutting down. Estimated cost $800+ for console work.
Recalls/TSBs owners mention: Dealership replaced console and performed software update. Software update approximately 2 months before electrical malfunction began in one case.
Power Window and Door Lock Malfunctions
Power windows and door locks operate randomly or fail to operate when intended. Windows roll down on their own when vehicle is parked and locked. Doors lock and unlock while driving. Rear sliding doors open on their own.
When: Intermittent; can occur multiple times per year
Symptoms owners cite: Rear hatch/sliding doors open on their own while parked or in garage; Windows roll down on their own while vehicle is parked and locked; Doors lock and unlock randomly while driving; Driver window won't go up or down intermittently; Door lock button on driver side doesn't work unless door is opened and closed first; Power window operates erratically or doesn't operate at all; Rear sliding doors don't work or work when they want to
Repairs/costs cited: Software update provided by dealership in one case; resolved some issues but not all.
Recalls/TSBs owners mention: Dealership performed software update and new key FOB installation to address some issues in one case.
Seat and Comfort System Failures
Power seat functions fail, heating elements malfunction, or seats operate erratically. Rear stow-and-go seats fail to operate properly.
When: Can develop gradually over months
Symptoms owners cite: Seat warmers not staying on or turning on at unexpected times; Rear stow and go seat won't go into standard position; Rear stow and go seat won't go into stowed position; Seat goes up and down at will without driver input; Seat heater continues to activate intermittently even after replacement
Repairs/costs cited: Entire rear stow and go seat replacement required; cost not specified. Seat heater element requires fuse replacement (driver side seat heater fuse). Seat replacement did not fully resolve issue.
Recalls/TSBs owners mention: Dealership replaced entire rear stow and go seat after 3 service visits following customer call to Chrysler.
Windshield Wiper and Washer Malfunctions
Windshield wipers and washers operate involuntarily at high speed and cannot be turned off with driver controls. Related to electrical/computer malfunctions.
When: Can occur suddenly while driving
Symptoms owners cite: Windshield wipers turn on at highest speed although switch indicates off; Windshield washers turn on and cannot be stopped with switch; Wipers continue running at high speed despite repeated switch attempts; Wipers and washers operate while vehicle is parked at home
Codes mentioned: Computer glitch
Repairs/costs cited: One case involved turning vehicle off and on multiple times plus cycling light and wiper switches to restore normal operation. Dealer indicated this was a computer glitch issue.
Remote Keyless Entry System Failures
The key FOB and remote keyless entry system malfunction, including excessive sensitivity to touch, inability to unlock doors, and key detection failures.
When: Can develop after several years of ownership
Symptoms owners cite: Key FOB becomes extremely sensitive to touch; slight bump causes honking; Key FOB becomes difficult to insert into ignition; Key FOB will not unlock doors; Vehicle displays 'Key Not Detected' message when doors are opened; Vehicle beeps saying 'Key Not Detected' even with key present; Must turn car off and restart if door opened without turning car off; Remote start does not work on occasion despite new batteries in FOB; Multiple key batteries changed without resolving issue
Codes mentioned: Key not detected error
Repairs/costs cited: New key FOB and software update fixed some issues in one case ($cost not specified). Key FOB battery changes ($10-20 each) required multiple times.
Recalls/TSBs owners mention: Software update provided; resolved some FOB sensitivity issues.
Heating and Air Conditioning System Malfunctions
HVAC system operates without driver input, turning on at full blast or failing to operate when requested.
When: Can occur intermittently
Symptoms owners cite: Rear heating system turns on by itself while driving with controls off; Heater fan runs at full blast front and back without driver input; Heating system turns on and off erratically
Vehicle Fire
One owner reported vehicle caught fire while parked in driveway. Fire started on driver's side between second and third row of seats and burned rapidly. Fire extinguished on its own.
When: Vehicle parked in driveway
Symptoms owners cite: Black smoke coming from under hood; Flames visible in vehicle cabin area
Recalls/TSBs owners mention: Manufacturer inspected vehicle and claimed fire was not caused by faulty Chrysler parts; origin unknown. No fire or police report filed per owner.
Synthesized from 507 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 11 most recent
There is a buzzing noise in the rear passenger side door that happens sometimes when I open the front passenger side door or unlock the doors. This happens when the vehicle is stationary.
While driving, my van had an electrical meltdown starting with my seat warmers not staying on. It continued with gauges malfunctioning, headlights and stereo shut down. Followed by a complete shutdown of the vehicle. It was determined that the alternator went out but also fried the electrical system resulting in needing the tipm and ECM replaced. I suspected the tipm as a problem several months…
We have only owned the car since july 2014. The car simply won't start at times. After some time passes, it will start. While it won't start, all the lights are on and battery is fine. We have taken it to the dealer 5 times, but it has happened approximately 20 times (most recently both 12/27 and 12/28). The dealer has tried multiple solutions (upgraded software, replaced win and tipm,…
Van would not start, only crank and crank. Towed to repair shop and fuel pump was replaced. Next day van had starting problems again. Van was taken back to repair shop. Mechanic was unable to solve problem so van was towed to a Chrysler dealership. The Chrysler dealership was also unable to solve problem and van was returned back to me. Again the van would not start, I tried the tipm bypass idea…
Persistent electrical motor sound emanated from rear of car after parking and powering off (continued after removal of keys). Next day battery was dead, jump started engine with difficulty. Drove for several hours, but again would not start after it was shut off. Mechanic diagnosed faulty totally integrated power module, replaced at a cost of nearly $1,500. After replacement of tipm, new issue…
Tl* the contact owns a 2011 Chrysler town and country. The contact stated that NHTSA campaign number: 14v234000 (electrical system) exceeded a reasonable amount of time for the recall repair. The dealer stated that the part was on back order and unavailable. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
Tl* the contact owns a 2011 Chrysler town and country. While attempting to start the vehicle, it cranked but immediately shut off. The vehicle was towed to the dealer where it was diagnosed that the totally integrated power module (tipm) failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 105,000.
The l touring town country, I have a automatic front light system that will lower the high beam to low beam if a car is coming in the opposite direction. We had a rain storm that I drove the car through I notice the instrument panel and radio lost power for few second. Couple days later driving at night I turn on the automatic front light beam system and few minutes later the front light,…
Tipm - my check engine light goes on/of. Intermittently. On for 4 days off for 3 weeks. When on, my vehicle hesitates on highway/back roads at speeds 35-55 MPH. Light goes off on its own and stays off. Other related issues - driver side seat heater has not worked in 2 yrs, despite changing the fuse. Driver side outside door lock button does not work intermittently, unless I open and close…
On friday morning, my wife went to start the van but none of the lights turned on. After checking the voltage of the battery, we found that it was completely drained. The night before, she heard a humming noise coming from the rear of the vehicle after the van was off. We were able to jump the van to get it started. Once it started, it ran great. The next day, we tried to start it again but this…
Had electrical trouble with your 2011 Chrysler Town and Country?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the electrical problem on the 2011 Chrysler Town and Country?
It's a documented issue but not catastrophic. 507 complaints have been filed. Repairs average $850 and most owners catch it before it causes a breakdown.
At what mileage does the electrical typically fail?
Across the 325 complaints that reported odometer mileage, most electrical failures cluster between 50,000 and 107,000 miles, with the median around 73,996. A quarter of owners report trouble before 50,000; a quarter make it past 107,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to electrical?
No active recalls currently cover electrical issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2011/Chrysler/Town and Country.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.