2011 Ford Flex owner complaints

The contact owns a 2011 Ford Flex. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The service power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the Power Steering Control Module (PSCM). The vehicle was repaired, but the failure reoccurred 4-months later. The vehicle was taken to the dealer and was diagnosed with Power Steering Control Module failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure.

Power steering stopped working while operating the vehicle. Very difficult to turn the wheel and unsafe to drive. Dealer confirmed the same exact trouble codes, symptoms, and issue as the existing recall. My flex is the same model (ecoboost) and manufactured at the same location as the recall. My VIN is not covered by the recall, however, as it was manufactured a couple of months after the recall date. This expensive repair for a defective part should be covered under the recall and folks should be notified and get their unsafe cars fixed before this problem happens to them. My flex had under 60,000 miles at the time and has always been well maintained at the dealer. Local dealer where car has been serviced since new, regional Ford representative, and Ford corporate in detroit have all

Tl* the contact owns a 2011 Ford flex. The contact stated that the steering wheel became extremely tight while driving and the electric power steering warning indicator flashed after the failure occurred. The contact had to apply force to turn the steering wheel in either direction. An independent mechanic located diagnostic trouble codes for the steering and recommended taking the vehicle to a dealer. The vehicle was excluded from NHTSA campaign number: 15v340000 (steering), although the contact experienced the failure listed in the recall. The vehicle was not repaired. The dealer and manufacturer were not contacted. The approximate failure mileage was 150,000.

There are power steering recalls for 2011-2013 Ford flex vehicles. I have been having intermittent issues with the power steering my 2011 Ford flex. It has occurred 3 times now, and has resulted in having to drive the vehicle without power steering 1 time. Currently my Ford flex is not being shown as being included in recall 15v340000. It is equipped with the electronic power steering - the same type of steering system that is in the other recalls. It might be worth looking at expanding on that recall to include any vehicles with that electronic power steering system and that power steering rack. Ford technicians have identified the issue I am having as an issue with the electronic power steering system. I will likely have to pay to get this fixed myself.

10/15 eaps failure can't steer car no fix several repeat problems 4/15 cold air when using heater on passenger side fixed but since then water on passenger side when using air conditioning several service calls no fix 4/15 oilk leak for AWD system several tries then service finallyt replaced complete AWD unit

The contact owns a 2011 Ford Flex. The contact stated when he first entered the vehicle and started the vehicle, the power steering assist fault message was displayed. The contact turned the steering wheel to the left and right and the steering wheel was very difficult to turn. The contact stated he contacted an independent mechanic who diagnosed the vehicle and determined that the power steering assist had failed. The mechanic informed the contact that the failure was related to NHTSA Campaign Number: 15V340000 (Steering) but the VIN was not included. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 133,827.

I lost steering, the car is 65k. I cant turn the wheel easily which is really dangerous.

The contact owns a 2011 Ford Flex. The contact stated that upon starting the vehicle, the steering wheel failed to operate as needed. The power steering sensor fault message was displayed. The vehicle was taken to an independent mechanic who informed him that the failure was due to the electrical pump. The vehicle was restarted but the failure persisted. The local dealer was contacted but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was contacted and referred him to the NHTSA Hotline for assistance. The failure mileage was approximately 156,000.

Gas tank is leaking gas while parked and running

There was no specific incident; the problem recurs spontaneously, without incident. The problem is that the super latch belt loosens significantly on its own after being correctly and tightly installed. It has happened numerous times while installed rear-facing in two different cars. Reinstallation did not help, so the manufacturer was contacted to get a new latch belt. I've had the same problems with the new latch belt. Unfortunately, the seat does not install well with a seat belt because our cars have stems on the female part of the belts, causing it to interfere with the belt path on the child restraint. This child restraint is therefore unusable for us. (related vehicle information: model year=2011, make=Ford, model=flex). *tr

Water pump, engine. All of a sudden out of the blue with no indications, warning, leaks, stalls, rough driving, no starts, lights or smells; sent to start car and it was making a metal grinding/rattling sound and would not start. I had it towed over to the Ford dealer and 2 days later they looked at it. They stated the water pump catastrophically failed, leaked into the oil pan, overfilled the oil pan and cause coolant/water to be circulated through engine causing no compression and seizing the engine. The dealership said it would have happened pretty quick. I am now in need of a new engine because of the water pump design flaw of fords water pump emptying into the oil pan. Ford customer service says there is no recall or complaints in the NHTSA database so it is not a problem. But I h

The contact owns a 2011 Ford Flex. The contact stated that while driving at various speeds, the check engine warning light and wrench light illuminated, and the vehicle started driving rough. The contact stated that the vehicle decelerated and then failed to properly accelerate. The vehicle was taken to the local mechanic who replaced the throttle body, but the failure persisted. The vehicle was later taken to the local dealer who replaced the throttle body for a second time but after retrieving the vehicle the failure persisted. The dealer later diagnosed that the PCM was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 164,000.

Transmission on flex often hesitates and thunks with a lurch. The lurch is so bad it now feels like we are being hit. It has happened in both forward and reverse. Tried to get it repaired twice at dealer - haven't been able to fix. Online forums with owners and service bulletins describe similar problem. Ford not acknowledging issue or helping. *tr

Tl* the contact owns a 2011 Ford flex. The contact stated that there was uneven tire tread wear to the tires. The contact stated that the set of tires were replaced twice. The contact stated that the failure was due to a mechanical design of the vehicle's suspension system, which caused the uneven wear of the tires. The contact stated that the suspension system was poorly designed that it was impossible for the tires to remain balanced or aligned. The vehicle was taken to tom holzer Ford dealer located at: 39300 w 10 mile rd, farmington hills, mi 48335, (248) 474-1234, where the vehicle was diagnosed. The contact was informed that the mechanic was unable to find a fault or even a failure with the design of the vehicle that would have caused the uneven wear with the tires. The vehicle was

Key fob and alarm - in the last 2 months my keyfob has started to open and lock my neighbors 2005 Ford focus. Since these are small city lots, the cars are always parked within 50 feet of each other and cannot be parked outside of fob range. This includes garages and street parking. The dealer has reset the keys but it didn't work. They also stated there is nothing else that can be done outside of replacing the controller and keys. Cost would be $700 - $1000. They states would has happened is vurtually impossible but it is happening. My neighbor states they cannot find they alarm fob, it is not built into their key. I have no way to verify this so I cannot test to see if they can unlock my car. The key fob security system has been nullified by this problem.

Vehicle continues to wear out brand new tires every 5 to 10k miles. I have kept up on alignment, tire rotating and terms this problem continue. I have read a great deal of other complaints. The manager or employee at the tire dealer says that this is a problem with Ford flex. He says that he gets quite a number of them coming in with this issue. This can become a dangerous problem

On 2100 hrs 21 nov 2015, my daughter was involved in a deer strike accident on hwy 36 vicinity hamilton, missouri. She was traveling east on the highway 36 at 55-60 MPH when a deer ran into the path of the car. The impact was from center line of the car towards the drivers side. She applied the brakes upon seeing the deer but the strike and application of brakes were pretty much simultaneous. She pulled the car off the road and couldn't exit the driver's door because the front fender overlapping the door due to impact. The airbag did not deploy, she was wearing her seat belt which probably saved her from any major injuries. Based upon the frontal damage to the vehicle the airbag should have deployed. As you can see in the attached photos the frame and internal bumper are exposed appr

The drivers side seat belt just locked up and will not come back out, took it to the dealer and they want 623.00 to replace it are you kidding me ?? Paid 19,000 for the car less then a year ago so I try to google this problem and it says if I try to fix it myself the airbags could be set off really ?? I guess I'll just have to listen to the annoying ding ding ding every 2 mins while driving no biggy thanks Ford there should be a recall on the seltbelts. *tr

When pressing the brake pedal the car would not stop or slow. Pedal went to the floor and still no stopping. Crashed into the rear end of another vehicle.

Car has meticulous service record, I had 86k miles on car. The car would not start towed to dealership. The ceramic water pump exploded, causing coolent to mix with oil. Now I need new engine $8,000. I have used same dealership for car maintenance for last 7 years.