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ProblemsByVin File / 2011-FORD-FLEX
2011 · ford

ford Flex problems

0 safety recalls. 142 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
7.6 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

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Critical
0
Severe
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Moderate

Top trouble spots 8 categories with 3+ complaints

steering
56 reports · avg $700
moderate
engine
21 reports · avg $3,100
moderate
powertrain
17 reports · avg $2,500
moderate
electrical
6 reports · avg $850
critical
brakes
5 reports · avg $450
severe
wheels
4 reports · avg $400
moderate
body
3 reports · avg $1,500
severe
tires
3 reports · avg $150
moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2011 Flex · steering
The contact owns a 2011 Ford Flex. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The service power steering warning light was…
12/30/2024 · NHTSA ODI #11633160.0
2011 Flex · steering
POWER STEERING STOPPED WORKING WHILE OPERATING THE VEHICLE. VERY DIFFICULT TO TURN THE WHEEL AND UNSAFE TO DRIVE. DEALER CONFIRMED THE SAME EXACT TROUBLE CODES, SYMPTOMS, AND ISSUE AS THE EXISTING RECALL. MY FLEX IS THE SAME MODEL (ECOBOOST) AND MANUFACTURED AT THE SAME…
12/26/2018 · NHTSA ODI #11163492.0
2011 Flex · steering
TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THE STEERING WHEEL BECAME EXTREMELY TIGHT WHILE DRIVING AND THE ELECTRIC POWER STEERING WARNING INDICATOR FLASHED AFTER THE FAILURE OCCURRED. THE CONTACT HAD TO APPLY FORCE TO TURN THE STEERING WHEEL IN EITHER…
12/19/2018 · NHTSA ODI #11162485.0
2011 Flex · suspension
TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THERE WAS UNEVEN TIRE TREAD WEAR TO THE TIRES. THE CONTACT STATED THAT THE SET OF TIRES WERE REPLACED TWICE. THE CONTACT STATED THAT THE FAILURE WAS DUE TO A MECHANICAL DESIGN OF THE VEHICLE'S SUSPENSION SYSTEM,…
12/13/2017 · NHTSA ODI #11054476.0

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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Common questions

Is the 2011 Ford Flex reliable?

Mostly yes. With a reliability score of 7.6 out of 10 based on 142 owner complaints filed with NHTSA, the 2011 Ford Flex is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2011 Ford Flex?

Based on NHTSA records, the most-reported issue is steering, with 56 complaints filed. Average repair cost runs about $700 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Ford Flex has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2011 Ford Flex?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 142 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 3 days ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with ford. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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