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ProblemsByVin Index / 2011-JEEP-WRANGLER / COMPLAINTS
Full complaint record · NHTSA

2011 Jeep Wrangler owner complaints

480 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 6 complaints shown

12/31/2019 50,000 mi Fire ODI #11292338.0

Driving to work my wrangler died and burst into flames moving from the back to the front. I was northbound on hwy 265 when vehicle died and started burning.*dt*jb

12/30/2014 49,345 mi ODI #10669006.0

For the third fill-up in a row, when the pump shuts off an additional amount of gas spurts out of the fill up tube and down the rear left side of the Jeep. The Jeep is not obeying/monitoring the level of the fuel being pumped into it and when it rises to a normal cut off level the Jeep ignores it and allows more fuel to enter the vehicle. It's too late to shut it off each time. Each time it has done this it burps up about 1/2 a gallon to a gallon of gas. It's discoloring the plastic fender and causing a mess. I have never had a vehicle do this before. Every vehicle I have owned shuts off correctly, they have monitored the fuel intake level and signaled full before the overflow happens. Like how it should work. *js

12/29/2015 61,000 mi ODI #10816819.0

Tl* the contact owns a 2011 Jeep wrangler. The contact stated that while refueling the vehicle, there was fuel leaking from the fuel tank of the vehicle. The contact stated that the failure had gotten progressively worst over time. The vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 61,000.

12/25/2014 58,000 mi ODI #10668241.0

When fueling, with the gas pump locked, the filler tube burps/spits gas when the nozzle shuts off. This event happens when the gas pump is filling both slow and fast. Gas spits out onto the fender and all over the paint under the fill tube. *tr

12/24/2013 40,000 mi ODI #10557177.0

The gas always spills over from the gas tank after I put fuel in the tank. It doesn't matter if I put a few gallons in the tank or fill it full. It spills gas all over my Jeep and on the ground. *tr

12/23/2017 105,000 mi ODI #11056226.0

Airbag light on. Believe bad click spring, as has been starting to make noise when turning steering wheel.

airbags 4 complaints shown

113 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
12/26/2014 62,000 mi ODI #10668356.0

Tl* the contact owns a 2011 Jeep wrangler. The contact stated that while driving at various speeds, the air bag warning light illuminated intermittently. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 13v176000 (air bags). The manufacturer was not made aware of the failure. The approximate failure mileage was 62,000.

12/22/2023 ODI #11561572.0

(1) Since October, I have had airbag failure in my Wrangler Rubicon. The failure is the 2nd time for the same defective parts. Jeep has failed to repair/replace the parts. I've been waiting for two months. I cannot drive with no airbags. It's a death sentence and SUICIDE to drive without airbags. There is a recall on this same defect issue, yet Jeep has continued to ignore this issue. (2) Jeep repaired a recall on my sidemirror defrosters a few years ago. After their repair, the defroster never worked again. (3) My heated seats failed to work, due to known defects. I've been without the deated seats for more than 2 years now! Jeep refuses to fix their defects.

12/21/2016 ODI #10936782.0

Tl* takata recall. The contact owns a 2011 Jeep wrangler. The contact received notification of NHTSA campaign number: 16v352000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/19/2016 90,000 mi ODI #10936192.0

On my 2011 Jeep wrangler unlimited dashboard, the airbag warning light flashes on every other minute with a chime while driving. This is an indication that there is something malfunctioning or interfering with the vehicle's airbags. This appears to be a recurring situation, based on research in Jeep forums, and has been shown time and time again to be caused by a faulty clockspring within the vehicle's steering wheel. *tr

steering 3 complaints shown

58 total in this category · severe · avg repair $700 · see steering cluster analysis →
12/28/2014 61,000 mi Crash ODI #10668615.0

I was traveling north it had snowed the day prior roads were slick or so I thought the Jeep was steering strange I was traveling up a small incline and took the first of two turns I made the first and lost all control going into the second in to the ditch missing a large tree and bounced out of the ditch and down the ditch on the other side. With my seat belt on I was still thrown all around the cab of the Jeep in pain still thank you. After getting a tow truck we found the steering bar coming off the steering box was off and when we looked closer the shaft on the steering box had broken completely off. I find this hard to be leave that shaft is over a half inch thick. So to sum it up I am very lucky I had not made it to the highway it would no have been a good thing for myself and any o

12/27/2025 ODI #11707215.0

When braking since these lights are on it will cause issue with the brakes themselves as if they don’t want to brake fully. Now I’m a 32 year old man and am aware of making sure your brakes are good and fully functioning. I’ve noticed also the steering when slowing down too from this. Nothing underneath the vehicle is an issue for steering. All steering components are fully functioning. I’ve noticed issues with the clock spring in the Jeep as well. Sometime it comes and goes (most likely and electoral problem) geez who knew! Haha, however when I’m turning the airbag light will stay on then go off and the lights on the steering wheel themselves with turn off. They’ve been off for awhile now. Since this is happening on a daily basis. When owing down it’s cause a very big issue for me because

12/23/2014 31,000 mi ODI #10668083.0

While driving about 50mph and then begin to slow down on a major highway. The steering wheel begins to wobble back and forth violently and the whole vehicle shakes like crazy, and the muffler sputters like it is about to shut off. I have had to forcefully steer to the shoulder of the road and my vehicle continues to shake, the only way to get it to stop is to turn it off and restart it. This also happened when my vehicle was sitting in my garage and I turned it on to warm it up, it starts to shake and sputter after about 30 seconds of being turned on. I've heard it called the "death wobble" and I understand why. This has happened numerous times over the last 4 months. The condition seems very dangerous to me. *tr

cruise control 2 complaints shown

8 total in this category · moderate · avg repair $600 · see cruise control cluster analysis →
12/30/2014 6,594 mi ODI #10668933.0

Cruise control does not work (multiple times fixed).*js

12/27/2011 ODI #10441364.0

Tl* the contact owns a 2011 Jeep wrangler 4x4. The contact stated that the accelerator pedal would sporadically become stuck. The contact stated the vehicle had to be shifted into neutral and the floor mats had to be removed in order to get the vehicle to stop. The vehicle was taken to the dealer, but the contact was told that the failure was unable to be duplicated. The failure mileage was 15 and the current mileage was 4,000.

electrical 2 complaints shown

71 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/26/2014 15,000 mi ODI #10668366.0

Tl* the contact owns a 2011 Jeep wrangler. The contact stated that the heater core failed. The vehicle was taken to a dealer on several occasions where it was diagnosed that the heater core needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 15,000.

12/23/2016 86,000 mi ODI #10937283.0

I was told that the tipm malfunctioned and affected the door locks and may result in other failures.

body 1 complaint shown

21 total in this category · severe · avg repair $1,500 · see body cluster analysis →
12/24/2011 10,500 mi ODI #10441171.0

Water standing in front pass. Floor. Took to dealer still leaking. Going to take it back 4 more times then... Its lemon law time. *tr

powertrain 1 complaint shown

33 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/21/2010 ODI #10372014.0

I own a 2011 Jeep wrangler with a manual transmission. In cold weather and with the vehicle cold, fourth gear continually pops out of gear and now 2nd is starting to do it. I brought it to the dealership, but they could not duplicate the problem. Also, they checked the tsb, but none are listed. I have read Jeep forums and learned that some believe the problem with the 2011s is the boot, either inner or outer or both. When it is cold outside, the boots don't flex well--so it pushes the vehicle out of gear. I have been in the middle of a turn and it happens--huge safety issue. *tr

fuel system 1 complaint shown

12 total in this category · severe · avg repair $1,200 · see fuel system cluster analysis →
12/19/2014 42,000 mi ODI #10667290.0

Whenever I go to the gas station to fill up with gas, one of two things happens; either it doesn't automatically cutoff and gas spills out onto my fender/wheel, or it does the opposite....continues to click off over and over and over again and I am unable to fill my tank. I have tried getting gas at several different stations now, and it does it at all of them. *tr

Showing 300 of 480 total complaints. The full federal record is available at nhtsa.gov/vehicle/2011/Jeep/Wrangler#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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