Tl* the contact owns a 2011 Mazda 6. The contact received a recall notification in october of 2016 for NHTSA campaign number: 16v593000 (suspension). The dealer (continental Mazda of naperville, 2363 aurora ave, naperville, il 60540) stated that the parts were unavailable for repair. The manufacturer confirmed that the parts were unavailable for the repair and was not sure of a date for the remedy. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available. *tt the consumer stated please close case repair has been made. *tr
2011 Mazda Mazda6 owner complaints
133 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
suspension 6 complaints shown
Noticed the left rear tire suddenly had a lot of negative camber and there were now clunking sounds while driving. Inspection showed that the rear crossmember is severely rusted with holes, cracks, and delamination. The left toe link mount is completely separated, the coil spring stoppers are detached and loose inside the springs, and the right coil spring has the top coil broken off. The front body connection of the rear crossmember is barely connected. The level of corrosion on the rest of the car is drastically less than the rear crossmember. Currently deciding whether and how to repair. (Pennsylvania)
The contact owns a 2011 Mazda Mazda6. The contact stated that while the vehicle was at the dealer for routine service, the vehicle was diagnosed with rust and corrosion of the sub-frame. The contact was informed that the sub-frame needed to be replaced. The vehicle was not repaired. The contact was informed of NHTSA Campaign Number: 19V323000 (Structure, Suspension); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The contact was advised to contact the NTSA Hotline to report the failure. The failure mileage was approximately 100,000.
When I took the car into my ASE mechanic shop for a normal oil change and tire rotation, they performed a general overall car inspection. They noticed that the Driver Side Rear Subframe had rusted through completely, where the coil spring is located. The passenger side was rusted, but has not yet broke through. They stated that the subframe parts should not rust through like this. They also stated that it is dangerous to drive the car in this condition. I have not notified the manufacturer as of yet, but plan to do so. There were no warning lights, but the ride did seem to be rougher than normal. The attach photos contain 2 photos of the failed driver side rear subframe and 1 photo of the good, passenger side rear subframe.
October 11, 2022 I hit a steep curb while pulling into a gas station before heading to work, which caused alignment issues. I originally thought it was just about that time for an alignment so I drove my car to tire discounters. [XXX] the manager there called me and told me pretty much the sub frame on my car was rusted so bad that he doesn’t even know how I made it to their facility, and pretty much it would cost more to fix than the car is worth, so I should think about trading it in or I would have to look elsewhere for someone to fix the sub frame. After google search about this particular part, my store manager found a recall for the Mazda subframes claiming the listed states fail to put a coating on the subframe to protect the car from rusting. The car originated from Michigan which
2011 Mazda6 rear subframe rot/rust, unsafe and dangerous to drive, Same situation as the front subframe that is part of a recall.
airbags 4 complaints shown
Airbag light is on all the time. Has red light with the airbag symbol on.
Tl* the contact owns a 2011 Mazda 6. The contact received notification of NHTSA campaign number: 16v356000 (air bags); however, the remedy for the recall was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failures. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2011 Mazda 6. The contact received notification of NHTSA campaign number: 16v356000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The dash panel on my passenger side is melting, sticky, and cracked eventhpu I've used the recommended care procedures.
steering 3 complaints shown
Was driving on interstate at 70mph and applied breaks, heard a bang from area of passenger front side and lost control of the steering of the vehicle causing it swerve into the adjacent lane on my right. I narrowly avoided being hitting and being hit by other vehicles and was able get the car to the shoulder event without having proper control steering as the car would only steer to the right. Upon inspecting the vehicle it was discovered that the bang was the passenger side subframe cracking due to heavy deterioration from rust. The car is underivable. I contacted Mazda and discovered that the previous years of this model have a recall for this subframe deterioration issue for the same exact part #. I was also informed that the car cannot be fixed as because of the part # is no
Turning onto a road, heard a loud thud from the front passenger corner. Car steering became highly erratic. Parked the car, noticed the front passenger wheel was crooked. Took it to the nearest shop and they said the crossmember was rusted completely through and snapped, causing the control arm to lose control. Found out there is a recall for the car model and year for this exact issue, but my car wasn't covered by it, so I did not receive notification of it, but it clearly affects this VIN as well.
While driving to work on 290 in the morning traffic doing speeds around (30-50mph) the steering wheel began progressively rotating counter-clockwise with the vehicle pulling drastically to the right. The dynamic stability control turned off as if the vehicle was out of control and the vehicle acted as if it were on icy/slick surfaces no longer providing support to the driver. The steering/braking system began to struggle nearly causing an accident on the expressway causing a fishtail with the ABS attempting to engage. At this point the steering wheel was registering straight’ with the steering wheel turned approximately 90 degrees left. thankfully I was able to exit the expressway and pull into a just tires shop, who informed me the front subframe has rusted completely thru an
other 2 complaints shown
Mazda will only replace dashboards for melting and sticky dashboards. They know there is a problem with the material used. They will not replace dashboards that are cracking . My concern is the cracking is over passenger side airbag. I fell this could be a problem. The airbag should not be compromised and contained in a faulty cracked dash. I believe Toyota and Lexus had the same problem but they owed up to it and replaced dashboards that were melting and cracking. Mazda refuses.
Frame/engine cradle has hole next to lower control arm due to rust.
electrical 1 complaint shown
Headlight on both sides go out often. After having this issue far too many times, I looked online hoping to find a solution and discovered multiple Mazda owners are having same problem. Its a malfunction in the Mazda that needs to be fixed by Mazda this happened ever since I bought the car in 2011 I had to replace the headlight bulbs twice a year at least .
engine 1 complaint shown
My 2011 Mazda 6 had the exhaust system become detached twice within 3.5 years. I purchased the car new. I heard it the first time as I was driving slowly, luckily. I was able to pull over and make it home so I could tie it up with rope to get to a repair shop. The 2nd time I was pulling out of home when I heard the same scraping noise. I luckily could pull back home to tie it up and to get to a repair shop. When I was at the repair show last time, the mechanic said that this is a recurring problem with Mazda 6 bolts rotting out. I am just glad I was driving on the highway and higher speeds when this happened. It could have caused a fire. *tr
fuel system 1 complaint shown
Car is new, less than one month since purchase. Issue has occurred with every fill-up. When filling up with gas, as soon as or near tank is full, gas spews out of tank. Took to Mazda dealer on 11/19/2011 and they cannot find what the cause is. Seems like a highly dangerous problem to have gas shooting from the tank. Also, it could be a faulty valve that may malfunction in the case of a rollover, creating a highly combustible situation. *tr
body 1 complaint shown
The vehicle started to produce tire screeching under normal driving conditions and appeared to be out of alignment with the steering wheel to the left while driving straight. Within a few miles, it became difficult to control, and then the dynamic stability control off and traction loss lights came on. Upon inspection at an auto repair shop, the right front side of the frame had severely rusted. I was advised that it was unsafe to drive. There was no other rust or damage on the vehicle.
lighting 1 complaint shown
Takata recall :I have a Mazda 6 2011 2.5v and the driver side low beam light goes out every single night I drive and I have to tap it really hard to bring it back on and I saw thousands of comments regarding this issue from Mazda 6 2011-2013 owners in social media