mercedes-benz CLS-Class problems
0 safety recalls. 7 owner complaints. We mapped every trouble spot before you sign the papers.
Above-average reliability for the segment. Few systemic issues on file.
What owners are saying recent NHTSA-filed complaints · verbatim
TODAY, I WAS INFORMED BUY THE MERCEDES BENZ DEALER SERVICE SPECIALIST AT INTAKE, AT THE ONLY DEALER IN FAYETTEVILLE N.C. 3203 BRAGG BLVD. WHEN TAKING THE CAR IN FOR SERVICE THAT THE REVERSE CAMERA FOR BACKING UP SAFELY, COAXIAL CABLE WAS DAMAGED CAUSING THE CAMERA TO MALFUNCTION…
NO REMEDY TO REPLACE DANGEROUS AIRBAGS. IM AT HIGHER RISK DUE TO LIVING IN A HIGH HUMIDITY STATE OF FLORIDA.
MY NEW 2011 MERCEDES C300 2500 MILES IN. THE FRONT ROTORS WARPED. THE STEERING WHEEL SHAKES WHEN YOU APPLY BRAKES. THIS ISSUE WAS CONFIRMED BY FLETCHER JONES MERCEDES BENZ OF NEWPORT BEACH CALIFORNIA. MERCEDES CORPORATE AND FLETCHER JONES MERCEDES DENIED BY REQUEST TO…
SITTING @ RED LIGHT NOT MOVING AND BOTH HEAD RESTS DEPLOYED. HADN'T HIT ANY POT HOLES NOR WAS MY VEHICLE JARRED IN ANY WAY. HAD TO PAY $165 FOR DEALER TO RESET THEM AS IT WAS NOT UNDER WARRANTY....UPDATED 09/22/15 *BF THE HEADREST MECHANISM MUST BE DEFECTIVE TO DEPLOY…
Common questions
Is the 2011 Mercedes-Benz CLS-Class reliable?
Mostly yes. With a reliability score of 9.0 out of 10 based on 7 owner complaints filed with NHTSA, the 2011 Mercedes-Benz CLS-Class is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
What's the most common problem on the 2011 Mercedes-Benz CLS-Class?
No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.
What's the most expensive thing that goes wrong?
Major repair items haven't been flagged often enough on this vehicle to single one out.
How do I check if my Mercedes-Benz CLS-Class has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2011 Mercedes-Benz CLS-Class?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 7 complaints on file, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.